“My parcel arrived quickly and everything was well packaged. The glass spice jars were individually boxed and wrapped with bubble wrap, which was great for me as I was able to repackage them when filled with herbs and spices, ready for a house move.”
“Excellent customer service
I ordered 4 hi-ball embossed tumblers. Unfortunately, 1 was chipped and seriously cracked.
After emailing the company with the issue they immediately sent a replacements out to me.
The glasses are exactly what we were looking for, as they can be used for hot or cold drinks, and they are a really nice design.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I loved the handbag vase and it makes a great present. Just one comment - there was a splinter of loose glass in the base of the vase on receipt . It did not seem to have come from my vase but perhaps had come from the factory. Also the box it was delivered in was very crushed.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“I felt like these glasses were reasonably priced , quick delivery and are very nice quality. The only thing that could improve is having an indication on the glasses or even the packaging they come in wether they are dishwasher safe or not . Which I have no idea if they are .”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service