“Bought 6 cups and they arrived packaged well. The cups are the perfect size and very durable. Cups are really good quality and look far more expensive than they were. Very pleased with the purchase, would highly recommend.”
“My order has not been delivered as items arrived at courier’s broken I informed Eden & willow and was told I have to wait till after delivery date incase it gets delivered, total waste of time as now I have to wait another 3-5 days for order to be re sent.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Order arrived promptly, very well packaged. Very happy with quality of items, all sold at a very reasonable price! Will be purchasing from Eden and Willow again without a doubt.”
“Unfortunately I did not receive my item when I contacted them the response was amazing I received feedback and another order was dispatched on the same day.service was brilliant”
Dear Customer,
Thank you for your feedback. We are sorry for the inconvenience caused to you and we will be glad to help you. We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Excellent customer service. I placed my first order to be delivered as birthday gift and forgot to tick the next day delivery box. Customer services were very helpful in correcting this for me and kept in touch by email. Parcel arrived in time and the products pleased with.”
“Being that my order arrived broken - which was probably no fault of Eden and Willow but was disappointing but they responded quickly to my email and dispatched another”
