“The majority of the my items arrived and I was happy. One of them had a damaged lid and the glass that was partially split/had an imperfection. I’ve emailed the firm three times and haven’t had a reply yet... nearly a week later. After care is poor.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
I am sorry we haven't received any emails from you, can you please send an email to sales@edenandwillow.com
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Loved the items I ordered. Had a problem with one of the items, customer services were
fantastic.
Once the item I want is back in stock, I will definitely be ordering from Eden and Willow again.”
“This was my first order with Eden and Willow. I am delighted with all the products received and so impressed with the next day delivery (my order qualified for free standard delivery).”
“Amazing service and extremely efficient!! Great quality products too!! Will 100% be ordering more and will tell anyone that they are brilliant to do business with!! Thank you”
“Fantastic products, good storage solutions, service and delivery excellent, i ordered quite a lot of glass storage jars, not one was broken, fantastic service.”
