Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“The stacked glass jar with bamboo lid is great, just what we wanted to keep bathroom items in. Exactly as described. Prompt delivery. Thank you Eden & Willow.”
“Everything was great except for the delivery as used Evri (was Hermes) for delivery- they always say they have attempted delivery when they haven’t (local Facebook page rages about this regularly) and say will attempt the next day, and then the next day… so fustrating as reluctant to order again as products are great, but delivery rubbish. Is there an alternative delivery we could choose? Many thanks”