“I’d never ordered from this site before but I loved the items that I did receive. They were packed well and they only took 2/3 days also.
Would defo order from here again.”
“Very good delivery time, package really well. The only criticism I will give is two of the jars are chipped one under the lid and the other on the rim, as they were for non food items and are not visible when the lids are on I’ve kept them. I know it’s difficult when ordering glass items.”
“Not what I expected, the gold is poorly attached and is already peeling off. I bought a similar style a few years ago and wanted to try these, glad I didn’t buy more as these are 2.25x the weight of my original ones. Not a comfortable glass weight to handle”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Brilliant service from Eden and Wiiow glass jars arrived very quickly I am very pleased with them although one had a broken lid I took a photo then sent it to them on Sunday and a replacement arrived on Tuesday,
Can't ask for anything better to be done, I really do recommend this company”
“The glass plates I ordered are lovely - exactly as shown on the website and I’m delighted with them. A small issue with my order was put right Immediately - excellent customer service.”
