“Fantastic products and amazing customer service.
One of my bowls were delivered damaged and Juliana sent out a replacement straight away. So fast a responding was very impressed. My hot cholcate station looks amazing.”
“Have not received my order. It’s been nearly 2 weeks since I ordered, every time I check the tracking it always says the next day, and just keeps changing daily.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“Exceptional, excellent service, very fast delivery after ordering and great product reasonably priced! Would very highly recommend and will certainly use again myself”
“Great price, and delivered was quick. Was packaged really well and I’m obsessed with my new glass storage. Already recommended them to family and friends”
“Lovely jars at a great price, I’m really happy and will look to buy more.
I made the mistake of buying stackable ones for something which would go soft, but will remember next time to buy lids for those types of things.
Thanks E&W!!”
“Love their bamboo lidded jars. Delivery has been very fast & one item I received had been broken but I was sent a replacement straight the way. Will definitely be using them again!”
“Eden & Willow has been great, fast delivery and kept up to date along the way. Wanted to order from them after reading other reviews about how they have handled other customers receiving chipped jars due to the delivery company and how they have without any hassle arranged for replacements.
Great customer service stands out a mile.”
“Products arrived promptly and very well packaged, a welcome addition to my new kitchen,
Would shop with Eden and Willow again and highly recommend them.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
“First time of ordering from Eden and willow.
Quick delivery.
Only disappointing thing was the quality of the bamboo lid received.
I appreciate it’s a natural material, but would have expected some quality control on what’s sent to customer.”
Dear Customer,
Thank you for your feedback.
We are sorry for the inconvenience caused to you and we will be glad to help you.
We do not want to leave you unsatisfied, please can you kindly contact our customer service and we will resolve this issue ASAP.
Best Regards
Eden & Willow Customer Service
