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EasiDrive Reviews

4.8 Rating 556 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a hire car to me within 1 day of accident. Prompt attention given.”

Posted 2 years ago

Hi Judith, Thank you for the review and your comments. Kind regards EasiDrive

Posted 2 years ago

“Not that impressed at the minute some excuse of not been able to contact the persons insurance company who ran into me!!!!! Seem ok when you’re making money ie sending me a BMW X 3 as a hire car must of been an expense that wasn’t needed.”

Posted 2 years ago

Hi Dale, Thank you for the review and your comments. We have requested the handler call you as soon as possible to provide an update with regards to your ongoing claim. Kind regards EasiDrive

Posted 2 years ago

“I found easidrive very helpful and very supportive throughout the period my vehicle was awaiting repair. They kept me informed with updates. I would highly recommend them for their professional and quality standards.”

Posted 2 years ago

Hi Jeffrey, Thank you for the kind review. Your comments are well received, we pride ourselves on providing an effortless experience to our customers. Kind regards EasiDrive

Posted 2 years ago

“Nice and helpful service many thank”

Posted 2 years ago

Hi Imran, Thank you for the positive review and comments. Kind regards EasiDrive

Posted 2 years ago

“Very good service, polite staff and very efficient, would recommend to others”

Posted 2 years ago

Hi Andrew, Thank you for the kind review and positive comments. Kind regards EasiDrive

Posted 2 years ago

“Very good service kept me informed about how my claim was progressing and would recommend them to anyone cheers”

Posted 2 years ago

Hi Andrew, Thank you for the great review. It's fantastic to receive such postive feedback and comments. Kind regards EasiDrive

Posted 2 years ago

“From start to finish easidrive made the job simple and easy. Everything went very smoothly.”

Posted 2 years ago

Hi, Thank you for the kind review. Kind regards EasiDrive

Posted 2 years ago

“The service was good I was satisfied with the results But if they took a bit less time it would’ve been better”

Posted 2 years ago

Hi, Thank you for the positive review and your comments with regards to the service you have received. Kind regards EasiDrive

Posted 2 years ago

“EasyDrive is given good service, but the garage missed to fix one part. I had broken the right side of my car, they made a paintwork, but haven`t replaced the right side mirror. They said, haven`t received the mirror and they will call me when the mirror arrives ( they offered until the end of November). Today is 11/12/2021 and they still haven`t contacted me. Thay hasn`t take them word and the service quality isn't perfect too. The door has couple of mm different with the other door, etc..”

Posted 2 years ago

Hi Zoltan, Thank you for the review and your comments. We will provide feedback to the teams invovled and the repairer. Kind regards EasiDrive

Posted 2 years ago

“Made my life very easy after my car had to go into the garage after a crash that wasn’t my fault. The promised hire car arrived on time, mine was collected once it was confirmed that the hire car had been delivered, and both the repairing garage and the EasiDrive office team kept me informed of progress. My car was returned after the repairs had been done and the hire car was collected. No problems throughout and very friendly and polite communication throughout.”

Posted 2 years ago

Hi Linda, Thank you for the positive review. It's great to hear of your feedback, we take pride in providing our client's with an effortless experience. Kind regards EasiDrive

Posted 2 years ago

“From start to finnish easidrive were brilliant. Definitely worth five star. It was due to an accident I used them. Hope not to use again for that reason. Was always kept informed of the repairs,delivery and collection of hire car. The delivery/collection drivers were excellent too. Staff who called with updates. Thank you”

Posted 2 years ago

Hi Jean, Thank you for the fantastic review. Feedback such as this is great to hear. We have informed the handlers and teams involved of your kind words. Kind regards EasiDrive

Posted 2 years ago

“Professional”

Posted 2 years ago

Hi Niculae, Thank you for the review. Kind regards EasiDrive

Posted 2 years ago

“Dropped off + picked up pleased with the overall service - maybe a bit quicker with more delivery drivers , or maybe it’s because I needed an automatic . Thanks.”

Posted 2 years ago

Hi Brian, Thank you for the kind review and the feedback you have provided. Kind regards EasiDrive

Posted 2 years ago

“Good friendly communication, trouble free handover, excellent service.”

Posted 2 years ago

Hi Gerald, Thank you for the kind review. It's great to hear of you experience. Kind regards EasiDrive

Posted 2 years ago

“Thank you for the great service I received from you all. From the time of the accident until my car was repaired I couldn’t have been better looked after thank you again”

Posted 2 years ago

Hi Jill, Thank you for the great review. It's fantastic to receive such positive feedback. Kind regards EasiDrive

Posted 2 years ago

“Easidrive. Easy from start to finish. An absolute joy to have dealt with all concerned. Could not have been easier...”

Posted 2 years ago

Hi Greg, Thank you for the fantastic review. We take pride in providing our client's with an effortless experience. Kind regards EasiDrive

Posted 2 years ago

“Excellent service all round.”

Posted 2 years ago

Hi Paul, Thank you for the positive review. Kind regards EasiDrive

Posted 2 years ago

“Easy to speak to and always was updated”

Posted 2 years ago

Hi Mohammed, Thank you for the kind review. Kind regards EasiDrive

Posted 2 years ago

“This was the first time I'd ever been involved in an accident, and had to use Easy drive. I found them to be very good, everything was explained step by step. I had regular updates on the progress of my own car repairs. The hire car that I was given was in excellent condition. I was very pleased with the service. Thank you.”

Posted 2 years ago

Hi Lynne, Thank you for the positive review, we're happy to hear the service was so efficient and to the standard we always look to provide. Kind regards EasiDrive

Posted 2 years ago

“Excellent customer service and very friendly efficient staff understanding, caring and very good listener. Thank you for your services, I really enjoyed every minute of your service. Keep it up . Ms FARUKI”

Posted 2 years ago

Hi Shalina, Thank you for the superb review. We take pride in the service we provide to our customers and it's fantasitc to hear it was so well received. Kind regards EasiDrive

Posted 2 years ago

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EasiDrive is rated 4.8 based on 556 reviews