EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

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“a first class service all round i was very satisfied with easy drive”

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Posted 2 years ago

Good morning John, We are glad to hear you have been happy with our service. Thank you for your review. Kind Regards EasiDrive

Posted 2 years ago

“Very pleased with the service easy to deal with and kept me informed through the process”

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Posted 2 years ago

Good Afternoon, We are glad to hear you have been happy with our service. Thank you for your review. Kind Regards EasiDrive

Posted 2 years ago

“Excellent efficient service”

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Posted 2 years ago

Good Afternoon, Thank you for your kind review. Kind Regards EasiDrive

Posted 2 years ago

“Nice service. Very friendly people. Thank you.”

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Posted 2 years ago

Good Afternoon, We are glad to hear you have been pleased with our service. Thank you for your review. Kind Regards EasiDrive

Posted 2 years ago

“All my queries were answered courteously and efficiently.”

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Posted 2 years ago

Good Afternoon, Thank you for the kind review, your comments are appreciated. Kind Regards EasiDrive

Posted 2 years ago

“The case has not been resolved yet so I cannot comment fully but to date I have been quite happy with the service from Easidrive”

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Posted 2 years ago

Good Afternoon, We are glad to hear you have been happy with our service. Thank you for your review. Kind Regards EasiDrive

Posted 2 years ago

“Very good service from Easidrive and would recommend to anyone who asked”

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Posted 2 years ago

Good Afternoon, Thank you for the kind review, your comments are appreciated. Kind Regards EasiDrive

Posted 2 years ago

“Easidrive 's initial response to my accident was excellent but the matter hasn't yet been resolved. I still don't have a driveable car and feel that I've been left with my problem unresolved.”

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Posted 2 years ago

Good Afternoon, We are sorry to hear of your concerns. We have reviewed your file and we can confirm that EasiDrive only provided a hire vehicle on this particular case and did not arrange or authorise for any repairs to be undertaken. We recommend you contact your insurers in an attempt to resolve the matter. Kind Regards, EasiDrive

Posted 2 years ago

“Very good service. Friendly staff always willing to listen and help.”

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Posted 2 years ago

Good Afternoon, Thank you for the kind review and comments. Kind Regards EasiDrive

Posted 2 years ago

“I found them very helpful courteous kind and they listening and talked to you about what you needed.”

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Posted 2 years ago

Hi, Thank you for the great review and the positive feedback. Kind regards EasiDrive

Posted 2 years ago

“Very helpful, explained everything that was going to happen step by step. Very courteous”

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Posted 2 years ago

Hi Karen, Thank you for the great review and the positive feedback, we're happy we could help. Kind regards EasiDrive

Posted 2 years ago

“From start to finish the whole process was stress free and quick. Communication was great with either text, email or phone call. Big shout out for James who seemed to be the end of a call every time. Hope I never have to use them again, but they will be the first choice if I do. Benchmark service!”

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Posted 2 years ago

Hi Paul, Thank you for the great review and the positive feedback, which is much appreciated. We can confirm that your feedback has been directed to the team who handled your claim. Kind regards EasiDrive

Posted 2 years ago

“I cannot fault this company! After a minor car accident, they took care of everything including a lovely replacement vehicle delivered to my place of work at a time that suited me. I was kept informed every step of the way and my car was repaired in a timely manner and to an excellent standard. Everyone dreads the inconvenience when another driver hits your car, but the whole experience was made so much less stressful by Easidrive. Thank you.”

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Posted 2 years ago

Hi Fiona, Thank you for the great review and the positive feedback. We pride ourselves on providing an effortless customer experience and we're happy to hear this was delivered. Kind regards EasiDrive

Posted 2 years ago

“Can't fault EasiDrive brilliant service thank you.”

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Posted 2 years ago

Hi Louise, Thank you for taking the time to provide your review. Kind regards EasiDrive

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi David, Thank you for your kind review. Kind regards EasiDrive

Posted 2 years ago

“Good customer care And easidrive provides good cars/vans, happy with their services.”

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Posted 2 years ago

Hi Dilshad, Thank you for the review and the positive feedback you have provided. Kind regards EasiDrive

Posted 2 years ago

“A very good service polite and cheerful staff.My hire car was new clean,cannot fault the service.”

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Posted 2 years ago

Hi Linda, Thank you for the review and the feedback you have provided. Kind regards EasiDrive

Posted 2 years ago

“good service would reccomend”

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Posted 2 years ago

Hi Paul, Thank you for the positive review. Kind regards EasiDrive

Posted 2 years ago

“Very fast service”

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Posted 2 years ago

Hi Lewis, Thank you for the great review. Kind regards EasiDrive

Posted 2 years ago

“Having an accident can be a very traumatic time for a lot of people,yet you guys helped me through every step of the way. You kept me fully updated,we’re professional and courteous at all times, I cannot praise you highly enough.”

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Posted 2 years ago

Hi Wayne, Thank you for your superb review, we aim to provide all of our customers with an effortless journey throughout their claim. We're happy we were able to help. Kind regards EasiDrive

Posted 2 years ago

EasiDrive is rated 4.8 based on 598 reviews