EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

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“Great service, friendly staff. Delivery & collection of car were spot on re times scheduled. Definitely would recommend Easidrive”

Helpful Report

Posted 1 year ago

Good afternoon Gillian Thank you for taking the time to provide your kind review. We're happy that we were able to help. Kind regards EasiDrive

Posted 1 year ago

“Very good service and communication and a lovely vehicle which very much matched our needs.”

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Posted 1 year ago

Good afternoon Lynn Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 1 year ago

“very pleasant company and alway happy to help me while i had the rented vechicle from them”

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Posted 1 year ago

Good afternoon Louise Thank you for taking the time to provide your kind review. We're happy that we were able to help. Kind regards EasiDrive

Posted 1 year ago

“Superb service from start to finish. Very reassuring following a 'no fault' prang. Prompt and courteous, organised replacement vehicle for a few days, and kept me informed throughout the process.”

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Posted 1 year ago

Good afternoon Stephen, Thank you for taking the time to provide your positive review. We aim to provide our customers with an effortless experience and we're happy that we could help. Kind regards EasiDrive

Posted 1 year ago

“Excellent service! Great communication from start to finish, kept up to date with progress and no endless waiting on the phone. All staff pleasant and knowledgeable.”

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Posted 1 year ago

Good afternoon Fiona, Thank you for taking the time to provide your kind review. Your comments are very much appreciated. Kind regards EasiDrive

Posted 1 year ago

“Very good response to my added predicament. It was sorted quickly and amicably due to my replacement van and repair company. Top marks !!”

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Posted 1 year ago

Good afternoon Gary, Thank you for taking the time to provide your review and your kind comments. Your feedback is much appreciated. Kind regards EasiDrive

Posted 1 year ago

“Great service and communication . Could not fault them .Great hire car , repair on mine and could not be happier with them.”

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Posted 1 year ago

Good afternoon Jane, Thank you for taking the time to provide your kind review. We're happy that we were able to help. Kind regards EasiDrive

Posted 1 year ago

“From start to finish it was an excellent service from easidrive, courtesy car was immaculate, and was kept informed with any that I needed to no , would highly recommend to anyone in using easidrive”

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Posted 1 year ago

Good afternoon Alan, Thank you for taking the time to provide your review and your kind comments. Your feedback is much appreciated. Kind regards EasiDrive

Posted 1 year ago

“Excellent service and very good customer service. Brilliant clean vehicle.”

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Posted 1 year ago

Good afternoon Richard, Thank you for taking the time to provide your kind review, your feedback is much appreciated. We're happy that we could help. Kind regards EasiDrive

Posted 1 year ago

“Excellent service provided beyond word's can express, 5 star service provided,”

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Posted 1 year ago

Good afternoon Hussain, Thank you for taking the time to provide your kind review of your experience with us. Kind regards EasiDrive

Posted 1 year ago

“Fantastic prompt service. I highly recommend Easidrive.”

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Posted 1 year ago

Good afternoon Emily, Thank you for taking the time to provide your positive review, your comments are very much appreciated. Kind regards EasiDrive

Posted 1 year ago

“I needed a replacement car after an accident and it was with me within 3 hours! Absolutely brilliant. All delivered and collected from my door. Couldn't have asked for more especially when it's a stressful time. Thank you”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to provide your kind review, your feedback is much appreciated. We're happy that we could help. Kind regards EasiDrive

Posted 1 year ago

“A company if happily use again and promote to anyone. Fast, efficient and Easi to use.”

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Posted 1 year ago

Good afternoon Konnor, Thank you for taking the time to provide your positive review. We're happy we could help. Kind regards EasiDrive

Posted 1 year ago

“Helped us with getting a cat out to drive whilst ours was broken”

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Posted 1 year ago

Good afternoon Albert, Thank you for taking the time to provide your review of the experience you had with us. Kind regards EasiDrive

Posted 1 year ago

“Quick Impressive Higly Co-operative”

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Posted 1 year ago

Good afternoon Imran, Thank you for taking the time to provide your kind review. The feedback you have provided is much appreciated. Kind regards EasiDrive

Posted 1 year ago

“I was so impressed by the care received. Car was delivered on time. A courteous drive explained the car. I felt very confident when I drove away. The car was brand new and in impeccable condition. I loved the hired car so much when mine was mended. I sold it and bought the Toyota cross like the one I hired. Thank you”

Helpful Report

Posted 1 year ago

Good afternoon Elizabeth, Thank you for taking the time to provide your review and your lovely comments. It's fantastic to hear you were so pleased with the service and we hope you enjoy your new car. Kind regards EasiDrive

Posted 1 year ago

“I was very happy with the service I received from EasiDrive. Very Professional and extremely polite and helpful.”

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Posted 1 year ago

Good afternoon Amelia, Thank you for taking the time to provide us with your review of the service you were provided, your feedback is much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“Very quick to respond, lovely matched car, kept me well informed about everything.”

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Posted 1 year ago

Good morning, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“Excellent service and amazing customer care. They systematically arranged everything and provided me with a courtesy car the same day. Everyone who was in contact was managed well and professionally. Of course, the staff who dropped/ Picked up the car was so personalised making you comfortable to understand how and what needs to be looking. Hats off to the easy drive and best wishes for further.”

Helpful Report

Posted 1 year ago

Good morning Rakesh, Thank you for taking the time to provide your kind review. We aim to provide our customers with an effortless customer experience throughout their claim, it's fantastic to hear of your satisfaction with the service. Kind Regards EasiDrive

Posted 1 year ago

“EasiDrive helped to arrange the hire car in time while my car was getting repaired. The hire car arrived on time and clean, same brand and similar type to my car so no hustle on adapting it, really appreciated it. Although the repair of my car doesn't go well as expected, might because of the communication between the garage but in terms of the hire car arrangement, it was nice.”

Helpful Report

Posted 1 year ago

Good morning Kwok, Thank you for taking the time to provide your review, we're sorry to hear of the issues that you encountered. Having reviewed your file we can confirm that the vehicle damages aspect of your claim was not managed by EasiDrive. However we have referred your comments to party that was managing this aspect of your claim. Kind Regards EasiDrive

Posted 1 year ago

EasiDrive is rated 4.8 based on 598 reviews