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EasiDrive Reviews

4.8 Rating 556 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“.............................................................”

Posted 1 year ago

Good afternoon, Thank you for the kind review. Kind regards EasiDrive

Posted 1 year ago

“Right from the start everythings been easy, great at keeping me up to date with the claim and the car provided was brilliant. Can not fault easidrive. Easiest claim ive ever had. Would recommend.”

Posted 1 year ago

Hi Sophie, Thank you for your positive review, it is fantastic to hear we were able to be of such assistance. Kind regards EasiDrive

Posted 1 year ago

“Easier I've were brilliant, my car was damaged and I had to have a courtesy car while mine was being repaired. Easier I've contacted me through the insurance their colleagues were amazing, very polite, knowledgeable and very helpful, they contacted me with any new information, let me know when the car was being delivered, when it was being picked up, their colleagues dealt with the repair company so I didn't need to stress about anything. I would definitely recommend this company they're in Tina Turner's word Simply the Best. Many thanks for making a very stressful situation so relaxing 😌”

Posted 2 years ago

Hi Cheryl, Thank you for your superb review, we aim to provide all of our customers with an effortless journey throughout their claim. We have informed the handlers involved of your kind comments. Kind regards EasiDrive

Posted 1 year ago

“Thankyou for a great service”

Posted 2 years ago

Hi Emma Louise, Thank you for your kind review. Kind regards EasiDrive

Posted 1 year ago

“Prompt delivery of hire car, staff friendly and informative. No issues with EasiDrive from car being dropped off and being picked up.”

Posted 2 years ago

Hi Grace, Thank you for the great review, it's great to hear you were so happy with the service. Kind regards EasiDrive

Posted 1 year ago

“Easidrive were chosen by my insurance company. An appropriate car was chosen for my needs. The car was delivered at the date / time agreed. Drivers delivering and collecting were friendly, polite and helpful.”

Posted 2 years ago

Hi Charmaine, Thank you for the review, it's great to hear you were satisfied with our service. Kind regards EasiDrive

Posted 1 year ago

“Easy, efficient and effective.”

Posted 2 years ago

Hi Alun, Thank you for the review and your positive comments. Kind regards EasiDrive

Posted 1 year ago

“My car looks brand new after repair”

Posted 2 years ago

Hi Anna, Thank you for your kind review, it's great to receive your feedback. Kind regards EasiDrive

Posted 1 year ago

“From the moment I reported the accident at about 08.00hrs, it took until 16.00hrs to get me a replacement vehicle, then my broken vehicle was assessed a few days later and sadly written off. A value was offered I asked for this to be looked at again and a fair settlement was reached. I was paid out and was back on the road in a new vehicle 😊. They collected the broken vehicle with no problem then collected the hire vehicle with no problem. Every step of the way I felt like the professionals at EasIDrive were on my side, after all, I don't get into an accident every day but EasiDrive deal with this every day and it shows. Help that is Help because the last thing you need in a difficult situation is the help not helping and making stupid statements like "The computer says NO !"”

Posted 2 years ago

Hi Andrew, Thank you for the taking the time to provide your feedback and such a great review, we pride ourselves on providing an effortless customer experience and it's great to hear we were able to assist. Kind regards EasiDrive

Posted 2 years ago

“I am very pleased with the service provided by EasiDrive. I was panicked initially when I was involved in an accident however EasiDrive made me feel calm. They did pick and dropped off vehicle from my home according to my time availability.”

Posted 2 years ago

Good Morning, Thank you for the great review, we pride ourselves on providing an effortless customer experience and it's great to hear we were able to assist. Kind regards EasiDrive

Posted 2 years ago

“Sorted me out very quick was happy with there service”

Posted 2 years ago

Good Morning, Thank you for the kind review and your positive feedback. Kind regards EasiDrive

Posted 2 years ago

“A fantastic organisation! Great cutomer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.”

Posted 2 years ago

Good Morning Jacqueline, Thank you for the great review and your fantastic feedback, we're happy we were able to be of assistance. Kind regards EasiDrive

Posted 2 years ago

“Great service, excellent, trust, honesty, credibility, thank you”

Posted 2 years ago

Good morning, Thank you for the kind review and your positive feedback. Kind regards EasiDrive

Posted 2 years ago

“Very good service”

Posted 2 years ago

Good morning Cristian-Adrian, Thank you for the review with regards to the service you received. Kind regards EasiDrive

Posted 2 years ago

“Very professional. Friendly and helpful”

Posted 2 years ago

Good morning Christina, Thank you for the positive review and your comments. Kind regards EasiDrive

Posted 2 years ago

“Great service”

Posted 2 years ago

Good morning George, Thank you for the review. Kind regards EasiDrive

Posted 2 years ago

“Excellent service and I would like to commend especially this lady Lorraine Petch who was a great help to me and helped me at such a stressful time and throughout the process of my repair which was down to a third party and not through my own fault, her help was invaluable and the excellent service given I would certainly recommend this company”

Posted 2 years ago

Good morning Jayne, Thank you for the positive review and the kind comments, they are much appreciated. We have passed your feedback with regards to the service you received. Kind regards EasiDrive

Posted 2 years ago

“EasiDrive did exactly what was needed when it was needed. The delivery of my quality hire car was timely and professional. EasiDrive staff were very efficient and the colleague leading my case (Lorraine) was exceptional, keeping me regularly updated, especially maintaining contact with a very busy, hard to contact body repair shop. Overall more than satisfied with the service provided by Easidrive!”

Posted 2 years ago

Good morning, Thank you for the positive review and the kind comments, they are much appreciated. We have passed your feedback with regards to the service you received, to the handlers involved. Kind regards EasiDrive

Posted 2 years ago

“Good service.”

Posted 2 years ago

Good morning, Thank you for the review. Kind Regards EasiDrive

Posted 2 years ago

“Excellent, fast, clear service”

Posted 2 years ago

Hi Michael, Thank you for the review, we're happy we were able to help Kind regards EasiDrive

Posted 2 years ago

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EasiDrive is rated 4.8 based on 556 reviews