EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

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“Great experience over all and while I happened to forget my keys in the glove compartment they were swiftly returned to me by post. Would very much recommend!”

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Posted 2 years ago

Good morning Artur, Thank you for the positive review and great feedback. Kind Regards EasiDrive

Posted 2 years ago

“So helpful from start to finish took away most of stress by sorting us out completely and quickly so very grateful and thankyou”

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Posted 2 years ago

Good morning Brian, Thank you for the review and your positive feedback, we always look to take as much stress out the situation for our customers. Kind Regards EasiDrive

Posted 2 years ago

“Supportive handling of the claim.”

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Posted 2 years ago

Good morning, Thank you for the review. Kind regards EasiDrive

Posted 2 years ago

“The people we spoke to at Easidrive are so polite and helpful. If we was worried about anything they would be there to listen and advice.”

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Posted 2 years ago

Good morning Terence, Thank you for the great review and your kind comments, it's great to hear we were able to of such assistance. Kind Regards EasiDrive

Posted 2 years ago

“Best service I can see thanks”

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Posted 2 years ago

Good morning, Thank you for the positive review. Kind regards EasiDrive

Posted 2 years ago

“Loved the hire car and the service was brilliant”

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Posted 2 years ago

Good Morning Susan, Thank you for the kind review and the fantastic feedback. Kind regards EasiDrive

Posted 2 years ago

“High level of service, everything is clear. I recommend.”

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Posted 2 years ago

Good Morning, Thank you for the review, we're happy we were able to help. Kind regards EasiDrive

Posted 2 years ago

“Good service”

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Posted 2 years ago

Good morning, Thank you for the review. Kind regards EasiDrive

Posted 2 years ago

“Really quick, efficient and friendly service and team, no problems at all”

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Posted 2 years ago

Good Morning, Thank you for the kind review, we're pleased to hear we removed the stress from the situation for you. Kind regards EasiDrive

Posted 2 years ago

“Great company to deal with ! Professional and did what they say they would... car arrived on time”

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Posted 2 years ago

Good Morning Tracy, Thank you for taking the time to write your review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Fantastic car lovely drive and .delivery and pick up of the car was on time and very straight forward 👌”

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Posted 2 years ago

Good Morning Tracy, Thank you for the kind review, it's great to hear you were so pleased with the service and the hire vehicle you were provided. Kind regards EasiDrive

Posted 2 years ago

“Overall the service provided by Easidrive was very good. I was kept informed of progress on the repair of my car throughout the process. What I did feel let down by were a few unnecessary and confusing emails asking me for information which had already been provided. I also received phone calls after the return of my car from various people which worried me. Opening statements such as “I have been passed your file to arrange recovery of the costs involved” did not go down very well. Neither did exactly the same call from a different person a few days later.”

Helpful Report

Posted 2 years ago

Good Morning Joseph, Thank you for taking the time to provide your feedback, whilst it's great to hear you were satisfied with the service overall, it's disappointing that you felt let down by certain aspects. Trust in that we have taken these comments onboard and a review of the handling of your file will be completed. Kind regards EasiDrive

Posted 2 years ago

“The whole procedure of getting the car, returning the car was so, so easy. Nice car too . Thank you, continue the good work.”

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Posted 2 years ago

Good morning Pamela, Thank you for the great review and your kind comments. Kind regards EasiDrive

Posted 2 years ago

“Top friendly service”

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Posted 2 years ago

Good morning Aaron, Thank you for your kind review. Kind regards EasiDrive

Posted 2 years ago

“Thank you for a brilliant service, I had a lovely car delivered to me Gary brought it he was amazing , he was very polite and explained everything I needed to no, he asked me did I have any questions , he had covered everything, Easidrive kept in touch with me throughout they were all brilliant, thank you so much”

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Posted 2 years ago

Good morning Rosemary, Thank you for the great review, I can confirm your kind feedback has been relayed to the handlers who dealt with your claim. Kind Regards EasiDrive

Posted 2 years ago

“The service from start to finish was superb. I would recommend easidrive to anyone. It’s a pity other insurance companies don’t deal with them.”

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Posted 2 years ago

Good morning Paul, It's great to hear you were so pleased with the service, thank you for your positive feedback and kind comments. Kind Regards EasiDrive

Posted 2 years ago

“Great quick service”

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Posted 2 years ago

Good morning Kiren, Thank you for the kind review. Kind Regards EasiDrive

Posted 2 years ago

“I was extremely happy with Easidrive and the professionism the guys who bought the car on 16tg August and who picked it up 2weeks later.”

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Posted 2 years ago

Good morning Julie, It's great to hear you were so pleased with the service, thank you for your kind feedback. Kind Regards EasiDrive

Posted 2 years ago

“Fantastic company to deal with from start to finish. Did as they said they would, delivered an immaculate courtesy car, no headaches or issues. Well worth using”

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Posted 2 years ago

Good morning Muzzafar, Thank you for the kind review and your positive feedback. Kind Regards EasiDrive

Posted 2 years ago

“Easidrive sorted everything out easily and without any fuss. Communication was great, my car was repaired quickly and a good hire car was provided. Excellent service, highly recommended.”

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Posted 2 years ago

Good morning Rayomd, We are glad to hear you were satisfied with the service you received, thank you for taking the time to provide your kind feedback. Kind Regards EasiDrive

Posted 2 years ago

EasiDrive is rated 4.8 based on 598 reviews