EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 578 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Car arrived dirty and left with no key for 2 hours”

Helpful Report

Posted 3 years ago

Hi Michelle, We are sorry to hear of your concerns, please feel free to contact us if you wish to discuss the issue further. Kind regards Easidrive

Posted 3 years ago

“Very good at keeping us informed about all the steps necessary and the progress with the repair to our car. Hire car was almost new and very clean.”

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Posted 3 years ago

Hi, Thank you for the review. We're happy that we could be of assistance. Kind regards Easidrive

Posted 3 years ago

“Service was easy and smooth. It was just the little car that we were not impressed with but as we only had it for a week it served us ok.”

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Posted 3 years ago

Hi Peggy, Thank you for the review and the feedback. Kind regards Easidrive

Posted 3 years ago

“Happy with easi drive helped me out so much when didn’t have my car always there to help if had a question would use them again”

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Posted 3 years ago

Hi Michaela, Thanks for the kind review, it's very much appreciated. Kind regards Easidrive

Posted 3 years ago

“Great service, good communication and hire car in great condition .”

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Posted 3 years ago

Hi Christine, Thank you for the positive review. Kind regards Easidrive

Posted 3 years ago

“I found the staff team at easidrive to be very polite and professional and handled my claim with no fuss and prompt. Easyidrive service i cant fault at all and the hire vehicle was a beautiful bmw and it was delivered and picked up promptly by 2 very lovely blokes. Highly recommend easyidrive.”

Helpful Report

Posted 3 years ago

Hi Carol, Thanks for the great review, we'll ensure your comments are passed to the relevant teams. Kind regards Easidrive

Posted 3 years ago

“Efficient service dealt with professionally”

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Posted 3 years ago

Hi Andrew, Thank you for the review, we're happy to help. Kind regards Easidrive

Posted 3 years ago

“Very helpful in my time of need dealt with my claim from start to finish. My only negative is the time it took to complete”

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Posted 3 years ago

Hi David, Thanks for the review and your feedback. Kind regards Easidrive

Posted 3 years ago

“Excellent service. Very professional. Very informative.”

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Posted 3 years ago

Hi Mohammed, Thanks for the review, it's very much appreciated. Kind regards Easidrive

Posted 3 years ago

“It’s reliable”

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Posted 3 years ago

Hi Folarin, Thank you for the positive comments. Kind regards Easidrive

Posted 3 years ago

“Very helpful 😊”

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Posted 3 years ago

Hi Linda, Thanks for the positive review. Kind regards Easidrive

Posted 3 years ago

“Reliable professional service, friendly staff”

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Posted 3 years ago

Hi Anna-Kaye, Thanks for the great review. Kind regards Easidrive

Posted 3 years ago

“Excellent service. Everything about them was excellent.”

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Posted 3 years ago

Hi Kenneth, Thank you for the review Kind regards Easidrive

Posted 3 years ago

“Really good company I was so happy was easy drive no pressure on me”

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Posted 3 years ago

Hi Meeran, Thanks for the great review, it's very much appreciated. Kind regards Easidrive

Posted 3 years ago

“Good service always updated”

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Posted 3 years ago

Hi, Thanks for your review. Kind regards Easidrive

Posted 3 years ago

“I was very happy with the service and the car i had till my car was repaired thank you.”

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Posted 3 years ago

Hi Tina, Thanks for the positive review. Kind regards Easidrive

Posted 3 years ago

“Very friendly, efficient, polite. Everything went smoothly. The car was delivered on time, the driver was helpful and polite. Choice of car was excellent. Return of vehicle was hassle-free. Highly recommended.”

Helpful Report

Posted 3 years ago

Hi Constantine, Thanks for the great review. we'll make sure the teams involved are informed. Kind regards Easidrive

Posted 3 years ago

“Service was very good , staff was friendly and cooperative , they help me from drop of to pick up vehicle , I am very thank full to the service provider .”

Helpful Report

Posted 3 years ago

Hi Syed, Thanks for the positive review, it's very much appreciated. Kind regards Easidrive

Posted 3 years ago

“Excellent Service by all involved from communication, delivery and collection,”

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Posted 3 years ago

Hi Karen, Thanks for the great review. Kind regards Easidrive

Posted 3 years ago

“Very good . Very quick in dropping off a car and picking up Very polite thank you”

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Posted 3 years ago

Hi Elizabeth, Thank you the great review. Kind regards Easidrive

Posted 3 years ago

EasiDrive is rated 4.8 based on 578 reviews