EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

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“Excellent service in all regards”

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Posted 1 year ago

Good afternoon Hossein, Thank you for taking the time to provide your review, your comments are much appreciated. Kind regards EasiDrive

Posted 1 year ago

“Great curtesy car my car repaired perfectly”

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Posted 1 year ago

Good afternoon Michael, Thank you for taking the time to provide your review, we're happy we could help place you back in the same position prior to your non-fault accident. Kind regards EasiDrive

Posted 1 year ago

“Excellent!”

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Posted 1 year ago

Good afternoon , Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 1 year ago

“The service I received was incredible after the accident. Within a couple of days my car had been collected and a hire car delivered. The consultants I spoke with were so helpful and professional. I couldn’t have asked for more.”

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Posted 1 year ago

Good afternoon Kathryn, Thank you for taking the time to provide your review. We aim to provide our customers with an effortless customer journey throughout their claim and your feedback is much appreciated. Kind regards EasiDrive

Posted 1 year ago

“Quick service and response from the team. Thank you for your help.”

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Posted 1 year ago

Good afternoon Ziaulhaq, Thank you for taking the time to provide your kind review and comments. Kind regards EasiDrive

Posted 1 year ago

“All went well at handover. The guy showed me all information about driving the vehicle and told me where to call if I breakdown or if I have a puncture. I was walked around the vehicle to check for any marks or scratches. Very professional. I was advised what type of fuel and how to open fuel cap and what side to fill up my fuel. Very honest and trustworthy company. I enjoyed my experience with Easidrive while my own car was being repaired following an accident. Car arrived on time that I was told so no hanging about. I would definitely use the company again.”

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Posted 1 year ago

Good afternoon Roseann, Thank you for taking the time to provide your review, your feedback is much appreciated and has been relayed to the driver who dropped the vehicle off with you. Kind regards EasiDrive

Posted 1 year ago

“Brought the car to the door, was given a car very similar to my old car, and car collected from the door. Very efficient and hassle free.”

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Posted 1 year ago

Good afternoon Rachel, Thank you for taking the time to provide your review, we offer a comparable service to all our customers and do our utmost to ensure this is adhered to wherever possible. Kind regards EasiDrive

Posted 1 year ago

“Great staff and fantastic service. Delivered a brand new car with clear return instructions, Excellent communications. Would highly recommend Easidrive to anyone.”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to provide your review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 1 year ago

“EasiDrive were a pleasure to use. Communication was always pleasant and their service was swift. I fully recommend them.”

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Posted 1 year ago

Good afternoon Kathryn, Thank you for taking the time to provide your review and kind comments. Kind regards EasiDrive

Posted 1 year ago

“Fantastic from start to finish”

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Posted 1 year ago

Good afternoon Leanne, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 1 year ago

“Not really a lot to say, they had weeks to sort my concerns and give me back my personal possessions that were left in the car and over a month on still nothing....customer service for this reason is very poor”

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Posted 1 year ago

Good afternoon Damon, Thank you for taking the time to provide your review, if your personal possessions still have not been returned please contact complaints@easidrive.com and we will assist wherever we can. Kind regards EasiDrive

Posted 1 year ago

“Having an accident is a daunting experience but EasiDrive made things easier. The communication was excellent and straightforward, they always returned my calls and is was good to talk to a person rather than virtually via a computer. My claim was all sorted within 8days so overall I would certainly recommend EasiDrive and a special thank you to James!”

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Posted 1 year ago

Good afternoon Sheila, Thank you for taking the time to provide your review, your comments are very much appreciated. I can confirm that your feedback has been relayed to James and all involved. Kind regards EasiDrive

Posted 1 year ago

“I was very impressed with EasiDrive from start to finish. The initial contact was via my insurance company and as soon as they told me EasiDrive would be in touch I received a call from them. The whole process was seamless from the dropping off of the hire car to the collection. Great communication via text and phone calls. I would not hesitate to use EasiDrive in the future and would highly recommend to others.”

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Posted 1 year ago

Good afternoon , Thank you for taking the time to provide your review of your experience with us, we aim to provide all of our customers with an effortless experience and we're happy to help. Kind regards EasiDrive

Posted 1 year ago

“Great company, couldn’t be more accommodating. Professional service, which is a rare thing nowadays”

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Posted 1 year ago

Good afternoon Craig, Thank you for taking the time to provide your review of your experience with us, we aim to provide all of our customers with an effortless, stress-free experience and we're happy to help. Kind regards EasiDrive

Posted 1 year ago

“Very professional ,I'm really happy with their service”

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Posted 1 year ago

Good afternoon Simon, Thank you for taking the time to provide your review of your experience with us, your feedback is very much appreciated. Kind regards EasiDrive

Posted 1 year ago

“Really good service and very helpful.”

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Posted 1 year ago

Good afternoon John, Thank you for taking the time to provide your kind review, your comments are very much appreciated. Kind regards EasiDrive

Posted 1 year ago

“The car delivered on time and the driver was very nice and informative.”

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Posted 1 year ago

Good afternoon Arvind, Thank you for taking the time to provide your kind review and comments. Kind regards EasiDrive

Posted 1 year ago

“EasiDrive were exceptionally fast, efficient & friendly in dealing with me. I am not technically savvy but they were kind & patient with me. Communication with me was first rate, as was the vehicle & its delivery.”

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Posted 1 year ago

Good afternoon Thank you for taking the time to provide your kind review, we aim to provide all of our customers with an effortless experience and we're so happy we could help. Kind regards EasiDrive

Posted 1 year ago

“Delighted with service from EasiDrive. Driver that delivered my car was so pleasant and helpful. So were girls I spoke to and everyone concerned. Would recommend using them to my family and friends. Can’t thank them enough for service provided.”

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Posted 1 year ago

Good afternoon Anne Thank you for taking the time to provide your kind review, your feedback is much appreciated and has been relayed to all involved. Kind regards EasiDrive

Posted 1 year ago

“I would recommend 100% answered all questions very friendly gave notice as to when the car had to go back”

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Posted 1 year ago

Good afternoon Karleigh Thank you for taking the time to provide your positive review, we're happy we could help. Kind regards EasiDrive

Posted 1 year ago

EasiDrive is rated 4.8 based on 598 reviews