EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company. The car was in great condition, it was dropped off and picked up at my convenience. Great company to deal with.”

Helpful Report

Posted 10 months ago

Good afternoon Julie, Thank you for taking the time to provide your kind review, we aim to provide our customers with an effortless experience and it's fantastic to hear of your satisfaction, Kind regards EasiDrive

Posted 8 months ago

“First class service, easy to deal with”

Helpful Report

Posted 10 months ago

Good afternoon Mark, Thank you for taking the time to provide your kind review, your comments are very much appreciated. Kind regards EasiDrive

Posted 8 months ago

“Excellent service would definitely recommend them”

Helpful Report

Posted 10 months ago

Good afternoon Natasha, Thank you for taking the time to provide your kind review of your experience with us. Kind regards EasiDrive

Posted 8 months ago

“A very efficient service where I was kept informed of my courtesy car delivery and collection. Thanks for a stress free experience.”

Helpful Report

Posted 10 months ago

Good afternoon Barry, Thank you for taking the time to provide your review, your feedback is much appreciated we're happy we were able to assist you with your claim. Kind regards EasiDrive

Posted 8 months ago

“Excellent service from all members of the team”

Helpful Report

Posted 10 months ago

Good afternoon Anne, Thank you for taking the time to provide your review, your feedback is much appreciated. Kind regards EasiDrive

Posted 8 months ago

“Very easy to deal with and excellent car to drive.”

Helpful Report

Posted 10 months ago

Good afternoon Julia, Thank you for taking the time to provide your review, your feedback is much appreciated. Kind regards EasiDrive

Posted 10 months ago

“Had lots of dealings with easidrive have to say were fantastic company to deal with. Ive got to give the 5 star rating. Every staff member were so on the ball. If you need a car this is company to deal with. Big thank you to all the staff at easidrive.”

Helpful Report

Posted 10 months ago

Good afternoon Jeffrey, Thank you for taking the time to provide your review, your feedback is much appreciated. We aim to provide all of your customers with an effortless experience and happy we could help. Kind regards EasiDrive

Posted 10 months ago

“Fantastic service. Extremely friendly, reassuring staff, that help you in a difficult time. Quick response in delivering an excellent service.”

Helpful Report

Posted 10 months ago

Good afternoon Susanne, Thank you for taking the time to provide your kind review, your comments are much appreciated we're happy we were able to assist. Kind regards EasiDrive

Posted 10 months ago

“I am very pleased with the support and guidance that I received from EasiDrive during the period of my recent accident. Their support was both timely and supportive which resulted in the minimum of delay when it came to getting me mobile again. The individual members of staff were accessible at all times and very informative and helpful. I couldn't be more pleased.”

Helpful Report

Posted 11 months ago

Good afternoon, Thank you for taking the time to provide your kind review, your comments are much appreciated and have been relayed to our operations department and the claim handlers involved. Kind regards EasiDrive

Posted 10 months ago

“Excellent car, easy to drive. The guy who delivered the car was Very helpful, communication to the staff were very good and polite and helpful”

Helpful Report

Posted 11 months ago

Good afternoon Shane, Thank you for taking the time to provide your kind review, your comments are much appreciated and have been relayed to the operation and the claim handlers involved. Kind regards EasiDrive

Posted 10 months ago

“Very helpful team loan car delivered & collected oasis promised”

Helpful Report

Posted 11 months ago

Good afternoon Kelvyn, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 10 months ago

“Easidrive dealt with everything. My vehicle was written off and the negotiated a great price and I had a courtesy van delivered the day after my accident and was paid out within three weeks. Great service”

Helpful Report

Posted 11 months ago

Good afternoon Allan, Thank you for taking the time to provide your kind review, your feedback is much appreciated and we're happy we could help. Kind regards EasiDrive

Posted 10 months ago

“Work done satisfactory, car hire okay, unfortunate repair required the car be driven to repair centre 150+ miles each way, that could have been done locally.”

Helpful Report

Posted 11 months ago

Good afternoon Norman, Thank you for taking the time to provide your kind review, we are sorry that you were not 100% satisfied. We are always striving to ensure our customers have the best possible service and your feedback will help us achieve this. Kind regards EasiDrive

Posted 10 months ago

“The whole matter from start to finish was dealt with very professionally no fuss no worries and James was very helpful”

Helpful Report

Posted 11 months ago

Good afternoon John, Thank you for taking the time to provide your kind review, your comments are much appreciated and have been relayed to the handler involved. Kind regards EasiDrive

Posted 10 months ago

“Fabulous really good”

Helpful Report

Posted 11 months ago

Good afternoon Holly, Thank you for taking the time to provide your kind review, your comments are much appreciated. Kind regards EasiDrive

Posted 10 months ago

“Hopefully you have all what you have requested off me.”

Helpful Report

Posted 11 months ago

Good afternoon Timothy, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 10 months ago

“Excellent company to deal with, professional, good communications & polite. Everything was done as detailed & on time. Made the process very easy.”

Helpful Report

Posted 11 months ago

Good afternoon, Thank you for taking the time to provide your kind review, we aim to provide our customers with an effortless journey and it's fantastic to hear we were able to assist you. Kind regards EasiDrive

Posted 10 months ago

“Very professional.”

Helpful Report

Posted 11 months ago

Good afternoon Eryl, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 10 months ago

“Great service 10 out of 10”

Helpful Report

Posted 11 months ago

Good afternoon Edgar, Thank you for taking the time to provide your kind review, your comments are much appreciated. Kind regards EasiDrive

Posted 10 months ago

“Got the job done but were frustrating to deal with initially and advised me against using the at fault parties insurance company which led to me being £250 worse off.”

Helpful Report

Posted 11 months ago

Good afternoon Adrian, Thank you for taking the time to provide your review, we are sorry to hear of your concerns. Please feel free to contact complaints@easidrive.com should you wish for the matter to be looked into further. Kind regards EasiDrive

Posted 10 months ago

EasiDrive is rated 4.8 based on 598 reviews