EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 578 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service very friendly kept Me informed all the way and the garage they used was the same great service very informative and very helpful 10 out of 10”

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Posted 3 years ago

Hi Richard, This is great to hear, thanks for your kind words. Regards EasiDrive

Posted 3 years ago

“Excellent service all round”

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Posted 3 years ago

Hi, Thank you so much for the great review. Kind Regards EasiDrive

Posted 3 years ago

“Amazing service very quick response providing me a car . Kept in touch weekly with up dates . Can not fault from start to finish . What was a very stressful time for me they made so easy and stress free .”

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Posted 3 years ago

Hi, Thank you so much for the great review. It's much appreciated. Best Regards EasiDrive

Posted 3 years ago

“I had never heard of this company but niw having had dealings with them I would recomend them 100%. They took all the hassle, strain and worry away from me. They were simply fab. Made it so much easier for me. Thank you”

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Posted 3 years ago

Hi Denise, We are so glad we could help you when you needed it most. Regards EasiDrive

Posted 3 years ago

“Very efficient, polite, and friendly. Everything was organised and kept on top of, with superb communication throughout.”

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Posted 3 years ago

Hi Brian, Thanks for your kind words, Best Regards EasiDrive

Posted 3 years ago

“Professional, communications very easy and friendly”

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Posted 3 years ago

Hi Michael, Thanks for the review. Regards EasiDrive

Posted 3 years ago

“Perfect service can't fault”

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Posted 3 years ago

Hi Neil, Cheers for the review. Best Regards EasiDrive

Posted 3 years ago

“Efficient in providing a courtesy car and getting third-party insurance to pay the claim.”

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Posted 3 years ago

Hi Olukole, Thank you for leaving a positive review. Kind Regards EasiDrive

Posted 3 years ago

“Was a pleasure with easidrive under the circumstances from the offset very professional”

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Posted 3 years ago

Hi Neville, We're happy to be of service, thank you. Regards EasiDrive

Posted 3 years ago

“Brilliant company and service, all issues were sorted by them and I didn’t have to do anything other than confirm my details and the events of the accident, they got me in a hire car and we’re flexible around me and my hours for arranging the drop off and pick up of my hire car, lovely friendly staff! My car is fixed and back to normal thanks to them and the garage and it was sorted so quickly!”

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Posted 3 years ago

Hi Bethany, Thanks for this great review, it's much appreciated. Best Regards EasiDrive

Posted 3 years ago

“Administration, work done and delivery were very good. Keeping us informed all the time.”

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Posted 3 years ago

Hi, Thanks for the great review, we really appreciate it. Kind Regards EasiDrive

Posted 3 years ago

“To begin with there was miscommunication to which garage were doing the work but eventually it got sorted.”

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Posted 3 years ago

Hi There, We apologise for the initial confusion, thanks for leaving a review, it's much appreciated. Kind Regards EsaiDirve

Posted 3 years ago

“Great service from start to finish. Employees all very helpful and friendly. Highly recommended.”

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Posted 3 years ago

Hi, Thank for the great review. Best Regards EasiDrive

Posted 3 years ago

“Fast delivery with courtesy car and professional attitude towards me as a customer”

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Posted 3 years ago

Hi Simon, Thanks for the review, it's, much appreciated. Kind Regards EasiDrive

Posted 3 years ago

“I am very impressed with the slick operation of this company. Up to this point everything has been moving along at a good pace. However, the third parties insurers are acting like they have from the moment that this occurred, not being very helpful. I trust that EasiDrive will be able to keep their eye on this. Otherwise a reasonably happy client. I would certainly pass on to others the value of the service provided.”

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Posted 3 years ago

Hi David, Thank you so much for the review, we will of course be here should you need any further help. Kind Regards EasiDrive

Posted 3 years ago

“Very good service. I will recommend easidrive anytime”

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Posted 3 years ago

Hi Otioleke, Thanks for the review. Kind Regards EasiDrive

Posted 3 years ago

“Every thing was good.”

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Posted 3 years ago

Hi Muhammad, Great to hear, thanks for the review. Best Regards EasiDrive

Posted 3 years ago

“Easydrive were good with aspects of there service we would sertinly use again many thanks Graeme.”

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Posted 3 years ago

Hi Graeme, We really hope you never have to use our service again, but if you do we will be here for you. Best Regards EasiDrive

Posted 3 years ago

“Great service, the people that work for easidrive, are very helpful and friendly.”

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Posted 3 years ago

Hi Timothy, Thank you for such a lovely compliment of our people, it's much appreciated Regards EasiDrive

Posted 3 years ago

“EasiDrive Customer Service were exceptional, very helpful and polite. I would highly recommend them.”

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Posted 3 years ago

Hi Linda, Thank you so much for your kind words Best Regards EasiDrive

Posted 3 years ago

EasiDrive is rated 4.8 based on 578 reviews