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EasiDrive Reviews

4.8 Rating 556 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice friendly staff, car arrived as promised. On problem the car smelled of stale cigarette smoke when heaters were on .”

Posted 2 years ago

Hi Matthew, Thank you for the review and your comments, We are sorry to hear of your concerns with regards to the condition of the hire vehicle and will refer this back to the transport depot. Kind regards EasiDrive

Posted 2 years ago

“Fantastic service, made everything so easy and uncomplicated, from hire car to repair nothing was too much trouble, staff super efficient and friendly Thankyou”

Posted 2 years ago

Hi David, Thank you for the review and your positive comments, it's fantastic to receive such feedback. Kind regards EasiDrive

Posted 2 years ago

“Fab service”

Posted 2 years ago

Good afternoon, Thank you for your positive review and feedback. Kind regards EasiDrive

Posted 2 years ago

“Excellent service from everyone i dealt with.”

Posted 2 years ago

Hi Anne, Thank you for the kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Easidrive we’re excellent from the start. They dealt with my issues promptly and the car was excellent. Can’t recommend them to highly”

Posted 2 years ago

Hi Darrel, Thank you for the superb review, it's fantasitc to hear such positive feedback. Kind regards EasiDrive

Posted 2 years ago

“Car was very nice.Always on hand to keep us updated.Nice experience.Keep it up.”

Posted 2 years ago

Hi Leila, Thank you for the positive review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Very pleased with the service I received and would highly recommend this company.”

Posted 2 years ago

Hi Claire Thank you for your positive review, your feedback with regards to the service you were provided, is very much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Very good”

Posted 2 years ago

Hi Adam, Thank you for your kind review. Kind regards EasiDrive

Posted 2 years ago

“Very good service. Got a clean car but then 1 week later they took the car and replaced it with another that was not as good. Nether the less we were happy with the service.”

Posted 2 years ago

Hi Graham, Thank you for the positive review, your feedback and comments are very much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Great service and hassle free. Replacement car perfect and easy to pick up/drop off. Will definitely recommend!”

Posted 2 years ago

Good afternoon, Thank you for the positive review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Fantastic service, very helpful from start to finish”

Posted 2 years ago

Hi Emma, Thank you for your kind words, it's fantasitc to hear such positive feedback. Kind regards EasiDrive

Posted 2 years ago

“From the first phone call to the final email, an easy and pleasurable experience.”

Posted 2 years ago

Good afternoon, Thank you for your great review and the positive feedback. Kind regards EasiDrive

Posted 2 years ago

“Helpful caring prompt and friendly- in all an excellent service”

Posted 2 years ago

Good afternoon, Thank you for the positive review and feedback. Kind regards EasiDrive

Posted 2 years ago

“Cannot find the words to describe the sheer joy of having had contact with Easidrive. A fantastic service, reliable, willing to listen to and then meet customers needs. They inspire confidence with their customer centred approach. 100% confident they will support and meet all needs”

Posted 2 years ago

Good afternoon, Thank you for the superb review, it's fantasitc to receive such positive feedback. Kind regards EasiDrive

Posted 2 years ago

“Fantastic service from start to finish, highly recommend”

Posted 2 years ago

Hi Elizabeth, Thank you for your kind review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 2 years ago

“Very satisfied with the service.”

Posted 2 years ago

Good afternoon, Thank you for the positive review. Kind regards EasiDrive

Posted 2 years ago

“We was really impressed with the service we received from your company. James was really helpful and explained everything to us . We was so grateful for all his help . We are now waiting on the refund of £80.00 for the retention certificate we had to get to be able to keep our private number plate. If this could be please sent at your convenience. Thank you for all your help”

Posted 2 years ago

Hi Suzanne, Thank you for your review, your kind feedback has been given to James, one of our long standing colleagues. EasiDrive will aim to give you a call regarding the points noted in relation to your claim. Kind Regards EasiDrive

Posted 2 years ago

“Very satisfied with the company highly recommend would recommend this company to any one one who needs a hire car”

Posted 2 years ago

Hi Wayne, We appreciate your postive and kind words. Thank you for taking the time to leave a review Kind Regards EasiDrive

Posted 2 years ago

“Fantastic, supportive, informative - couldn't wish for the better service. When my parked car has been crashed into, I had no idea what I should do. Despite having driving licence for over 20 years, I was never involved in accident, so I was completely lost. I came across EasiDrive through recommendation, and I couldn't ask for better service. Everything was taken care for me, from start to finish, taking all of the stress off. I will always recommend EasiDrive. Thank you for all of your help.”

Posted 2 years ago

Hi Katarzyna Thank you for the positive review and your kind comments. We are very happy we could help you. We take pride in providing the highest levels of service to our customers. Kind Regards EasiDrive

Posted 2 years ago

“Great service”

Posted 2 years ago

Hi Nicholas, Thank you for your positive review. We take pride in providing the highest levels of service to our customers. Kind Regards EasiDrive

Posted 2 years ago

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EasiDrive is rated 4.8 based on 556 reviews