EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 578 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice and talkative people and always ready to help me with any enquiries.”

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Posted 3 years ago

Hi Kyle, Thanks for the great review. Kind Regards EasiDrive

Posted 3 years ago

“Thanks for the assistance”

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Posted 3 years ago

Hi Ricky-Lee, Thanks for the great review. Best Regards EasiDrive

Posted 3 years ago

“Very courteous professional customer service. Kept well informed at all times . Would have no hesitation in recommending this Company to freiendes or family in the future should the opportunity arise.”

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Posted 3 years ago

Hi Gerard, Thank you so much for the great review, we really appreciate it. Kind Regards EasiDrive

Posted 3 years ago

“Following an accident that was not my fault, the level of communication and assistance shown to me by Easidrive was excellent. My courtesy car was delivered to my home address at the agreed time, and the driver took the time to explain all the controls Whilst my car was in for repair, Easidrive were in regular contact updating me on the progress of my repair. In what was a traumatic time for me, their level of care was excellent”

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Posted 3 years ago

Hi Ian, We are so pleased that we could make life a little less stressful for you when you needed it most. Thanks for the review. Kind Regards EasiDrive

Posted 3 years ago

“Easidrive was easy to use. I am very busy and the repairing garage and Easidrive did much of the liaising and I was just lead by them both. Happy to recommend them”

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Posted 3 years ago

Hi, Great to hear we took the hassle out of your claim. Thanks for the feedback. Kind Regards EasiDrive

Posted 3 years ago

“We are very satisfied with the high standard of service we received from Easydrive and would recommend the to anybody 5* plus.”

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Posted 3 years ago

Hi Gareth, Thanks for the recommendation it's much appreciated. Kind Regards EasiDrive

Posted 3 years ago

“Excellent service, brilliant staff. Nothing is too much trouble for this company, thank you very much easidrive”

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Posted 3 years ago

Hi Darren, Thanks for the great review, it's much appreciated. Kind Regards EasiDrive

Posted 3 years ago

“From the first time they rang me after the accident with my car, they were fabulous. I’d like to thank Chim for being sensitive, patient, understanding when I was in shock, and just as kind later when he arranged a car for me and worked with me to get the information that would enable them to recover the cost from the other party. He was amazing. The car I had was great, too. It was delivered clean and very Covid safely and performed brilliantly throughout the time I had it. When the claim was settled, they collected the car when it was convenient for me and made sure it was when I had my own car, so I was never left stranded. Both delivery and collection were at the promised times and the drivers rang me to say when to expect them. They were also really nice, people. I’m so, so impressed by EasyDrive and everyone who I dealt with. I’m very grateful to them all.”

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Posted 3 years ago

Hi Susan, Thank you so much for this fantastic review, We will certainly pass your comments on to Chim and his Manager and also to the drivers involved. Kind Regards EasiDrive.

Posted 3 years ago

“EasiDrive service was very helpful higher recommended”

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Posted 3 years ago

Hi Saifur, Thanks for the great review. Kind Regards EasiDrive

Posted 3 years ago

“Excellent service from start to finish, could not fault the professionalism.”

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Posted 3 years ago

Hi Neil, Thanks for the review, it's much appreciated. Regards EasiDrive

Posted 3 years ago

“Easy to communicate with, supplied a nice clean car.”

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Posted 3 years ago

Hi, Thanks for the review. Best Regards EasiDrive

Posted 3 years ago

“Polite ... efficient ... easy to contact In fact ..... perfect”

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Posted 3 years ago

Hi Alexander, Thank you so much for the feedback, it's much appreciated. Kind Regards EasiDrive

Posted 3 years ago

“Very accomodating in delivery of vehicle, handover and collection went smoothly, nice people to deal with, pleasant delivery and collection drivers.”

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Posted 3 years ago

Hi, Thank you so much for taking the time to leave a review, it's really appreciated Kind Regards EasiDrive

Posted 3 years ago

“Easidrive were excellent. they helped to greatly reduce the stress of dealing with the replacement car following a drunk driver having crashed into my parked car.”

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Posted 3 years ago

Hi David, Thanks for the great feedback it's much appreciated. Kind Regards EasiDrive

Posted 3 years ago

“Great customer service, very quick and efficient”

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Posted 3 years ago

Hi Callum, Thanks for the review!! Best Regards EasiDrive

Posted 3 years ago

“EasiDrive are the most helpful company I’ve dealt with in years. Nothing was too much trouble, they contacted me when they said they would and their customer service was great. On top of all that, the vehicle was in great condition.”

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Posted 3 years ago

Hi, This is great to hear, thank you for recommending us. Kind Regards EasiDrive

Posted 3 years ago

“Very good service from start to finish and very polite staff”

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Posted 3 years ago

Hi Angela, Thank you for your kind words. Best Regards EasiDrive

Posted 3 years ago

“The service was great, and whenever I had any questions or challenges they were quick to respond and resolve.”

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Posted 3 years ago

Hi Christopher Thank you so much for the review, we really appreciate it. Kind Regards EasiDrive

Posted 3 years ago

EasiDrive is rated 4.8 based on 578 reviews