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EasiDrive Reviews

4.8 Rating 556 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

4.8

Based on 556 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy for the service and everyone is very supportive.”

Posted 1 month ago

Good afternoon Cai, Thank you for taking the time to provide your review and kind comments. Kind regards EasiDrive

Posted 1 month ago

“Great customer service and support from all the staff . Nothing was never too much bother. Would highly recommend to any one with a non fault claim. Thanks again”

Posted 1 month ago

Good afternoon Janice, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 1 month ago

“The complete process was excellent”

Posted 1 month ago

Good afternoon Colin, Thank you for taking the time to provide your kind review, we're happy we could help. Kind regards EasiDrive

Posted 1 month ago

“Brilliant service all around..”

Posted 1 month ago

Good afternoon, Thank you for taking the time to provide your review, the feedback is much appreciated. Kind regards EasiDrive

Posted 1 month ago

“Great service, punctual and kept me informed.”

Posted 1 month ago

Good afternoon Emma, Thank you for taking the time to provide your positive review and kind comments. Kind regards EasiDrive

Posted 1 month ago

“Car worked well as a replacement driving instructor vehicle and my students seemed to like it. The pick up and delivery were great. Really needed to have android auto as the vehicle became my office and communicating with it was a pain”

Posted 1 month ago

Good afternoon David, Thank you for taking the time to provide your kind review, your feedback is much appreciated. We are constantly striving to improve our service wherever possible and your comments very much assist with this. Kind regards EasiDrive

Posted 1 month ago

“Guy that dropped the car off was very easy to deal with and helpful about the car. Would recommended easy drive to people”

Posted 1 month ago

Good afternoon Jack, Thank you for taking the time to provide your review and your kind comments, regarding your experience with EasiDrive. Kind regards EasiDrive

Posted 1 month ago

“Easidrive provided me wth a car within 4 hours. The swift response allowed my family to attend hospital appointments on time. The car was courtesy car was excellent and everything was done in a quick professional manner.”

Posted 1 month ago

Good afternoon William, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 1 month ago

“Very understanding the needs of the customer Friendly communications Very organised”

Posted 1 month ago

Good afternoon Mini, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 1 month ago

“I found EasiDrive a really helpful company. I’m very glad my insurance put me in their care. Every member of staff I dealt with was very clear and helpful. The courtesy car I was given really was like for like to my own car just newer. The staff kept me up to date every step of the way and kept me in the loop with updates on how my car was getting on at the garage. Would definitely recommend.”

Posted 1 month ago

Good afternoon Carmen, Thank you for taking the time to provide your kind review, your feedback is much appreciated. We pride ourselves on providing our customers with an effortless customer journey and its great to hear of your experience with us. Kind regards EasiDrive

Posted 1 month ago

“Excellent Service”

Posted 2 months ago

Good evening, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 2 months ago

“EasiDrive is a professional company, they provide a great service and treat their customers with outstanding quality.”

Posted 2 months ago

Good morning, Thank you for taking the time to provide your kind review, your feedback is much appreciated we pride ourselves on providing our customers with an effortless customer experience. Kind regards EasiDrive

Posted 2 months ago

“Very efficient service that keeps you updated every step of the way. The car was excellent. When my car was returned it was cleaned to an inch of its life. Repairs were excellent.”

Posted 2 months ago

Good morning, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 2 months ago

“So easy to deal with. Like for like vehicle. Collected and delivered on time.”

Posted 2 months ago

Good morning, Thank you for taking the time to provide your kind review, your comments are much appreciated. Kind regards EasiDrive

Posted 2 months ago

“From the moment I reported that I had been in a collision I was completely reassured, despite it being a no fault collision whereby a vehicle ran into the rear of my stationary vehicle I was taken care of. A courtesy car was provided and I was kept fully updated throughout and it was delivered absolutely on time and collected likewise. The car was a like for like and I was fully informed about everything. Thank you so much.”

Posted 3 months ago

Good afternoon David, Thank you for taking the time to provide your kind review, your comments are much appreciated and it's fantastic to hear of your satisfaction. Kind regards EasiDrive

Posted 2 months ago

“When you have had an accident, the last thing you want to do is to keep liaising with different people to finalise an outcome. EasiDrive is a one stop shop in resolving the issues faced with an accident. I literally sat back for the ride whist EasiDrive did all the work on arranging the repairs and courtesy car. It was a relatively comfortable experience due to EasiDrive.”

Posted 4 months ago

Good afternoon Rachel, Thank you for taking the time to provide your kind review, we pride ourselves on providing our customers with an effortless experience throughout their claim. It's great to hear of your experience and that we were able to help. Kind regards EasiDrive

Posted 2 months ago

“EasiDrive were great after my crash getting my car picked up and a temporary vehicle to me really quickly”

Posted 4 months ago

Good afternoon Andrew, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 2 months ago

“Excellent service while my car was being repaired. The chap who delivered the hire car was very polite and courteous. Pickup was easily arranged when my car was returned.”

Posted 4 months ago

Good afternoon, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 2 months ago

“Very helpful, was very clear and precise regarding policies and details who to contact if any problems.”

Posted 4 months ago

Good afternoon Deborah, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 2 months ago

“Great company. The car was in great condition, it was dropped off and picked up at my convenience. Great company to deal with.”

Posted 4 months ago

Good afternoon Julie, Thank you for taking the time to provide your kind review, we aim to provide our customers with an effortless experience and it's fantastic to hear of your satisfaction, Kind regards EasiDrive

Posted 2 months ago

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EasiDrive is rated 4.8 based on 556 reviews