EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt drop off, but lots of forms to complete 2/3 times”

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Posted 1 year ago

Good morning Jane, Thank you for taking the time to provide your review and your feedback regarding the service we have provided. Kind regards EasiDrive

Posted 1 year ago

“Delivered within hours of accident . Pleasant driver went through car controls to ensure everything was clear. Paperwork explained then allowed a quick drive to ensure everything was ok. . Collection was very smooth again the collection driven was very personable.”

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Posted 1 year ago

Good morning Kathryn, Thank you for taking the time to provide your review and kind comments. Your feedback is very much appreciated and has been relayed back to the driver who you're referring to. Kind regards EasiDrive

Posted 1 year ago

“I can easily say that it was 10 out of 10 . With easydrive it was one of my best experience. And all the services were excellent. Easidrive team was there for me in my hard times. Thanks to everyone out there who has provided all these services to me at my doorstep.”

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Posted 1 year ago

Good morning Zahid, Thank you for taking the time to provide your review and kind comments. We aim to provide our customers with a effortless experience and it's fantastic to hear we were able to be of assistance to you. Kind regards EasiDrive

Posted 1 year ago

“EasiDrive provided a suitable hire car as requested in good time and didn't collect until my vehicle had been repaired and returned to me, which took some time. The only negative was the time it took to get through to them on the telephone.”

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Posted 1 year ago

Good morning John, Thank you for taking the time to provide your review and the positive comments. We appreciate you bringing your concerns to our attention, this will be feedback into the operation. Kind regards EasiDrive

Posted 1 year ago

“Easy to deal with and prompt service”

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Posted 1 year ago

Good morning Shaun, Thank you for taking the time to provide your review. Kind regards EasiDrive

Posted 1 year ago

“Excellent service to delivery and collection and call where’s easily dealt with.”

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Posted 1 year ago

Good morning Parmjit, Thank you for taking the time to provide your review and comments, we're happy we could help. Kind regards EasiDrive

Posted 1 year ago

“Very good service and friendly helpful people at the end of the phone.”

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Posted 1 year ago

Good morning, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 1 year ago

“Very reliable, sorted everyone out didn't have to do anything. Friendly person at the end of the phone.”

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Posted 1 year ago

Good morning, Thank you for taking the time to provide your kind review and your positive comments. EasiDrive

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Good morning Maria, Thank you for taking the time to provide your kind review. Kind Regards EasiDrive

Posted 1 year ago

“Your service was great”

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Posted 1 year ago

Good morning Dumoteyim, Thank you for taking the time to provide your kind review with regards to our service. Kind Regards EasiDrive

Posted 1 year ago

“I am horrified by the treatment I am receiving from your recovery staff. I find their behaviour totally unacceptable. In asking me unnecessary questions and wanting confidential bank details when they should be talking to the other insurance company over a very simple and straightforward situation. Words cannot express how negative I now feel towards your company. Sad, when your other staff have been so brilliant.”

Helpful Report

Posted 1 year ago

Good morning Elaine, Thank you for taking the time to provide your review, we are sorry to hear of your concerns. We can confirm your comments have been passed back to our recoveries department to be addressed. Kind Regards EasiDrive

Posted 1 year ago

“Was very satisfied with the rental car and the sevice thank you”

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Posted 1 year ago

Good morning Margaret, Thank you for taking the time to provide your kind review with regards to our service. Kind Regards EasiDrive

Posted 1 year ago

“No problems at all all good to talk to”

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Posted 1 year ago

Good morning Philip, Thank you for taking the time to provide your kind review. Kind Regards EasiDrive

Posted 1 year ago

“Fast service for a courtesy car . Nice clean car .”

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Posted 1 year ago

Good morning William, Thank you for taking the time to provide your positive review. Kind Regards EasiDrive

Posted 1 year ago

“I found the sevice very quick to understand my need for a replacement car.The staff were very helpful and polite. I would recemmend them to any friend or family member that needed a replacement car for any reason.Thanks to all .”

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Posted 1 year ago

Good morning Diana, Thank you for taking the time to provide your review and your lovely feedback with regards to our service. Kind Regards EasiDrive

Posted 1 year ago

“THERE WERE A COUPLE IF CONTACT ISSUES REGARDING THE FIRM THAT WAS COLLECTING MY CAR BUT EASIDRIVE QUICKLY RESOLVED THAT AND OVERALL WERE VERY EFFICIENT AND HELPFUL AND THE STAFF WERE VERY FRIENDLY IN PARTICULAR ANDY OLLIE AND CLAIRE AND ANYONE ELSE WHO WERE INVOLVED WELL DONE AND THANK YOU”

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Posted 1 year ago

Good morning James, Thank you for taking the time to provide your review and kind comments, we're happy that we were able to help. Kind Regards EasiDrive

Posted 1 year ago

“Excellent service from easidrive And loraine pinch needs a medal for all the help she gave us”

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Posted 1 year ago

Good afternoon David, Thank you for taking the time to provide your review and kind comments. Your feedback is much appreciated and has been passed onto Lorraine. Kind Regards EasiDrive

Posted 1 year ago

“I had never heard of EasiDrive But after a incident on 23/09/2022 I rang the RAC and they got me in contact with these people and from that minute on everything was sorted and organised it was brilliant many many thanks & keep up the great work many thanks”

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Posted 1 year ago

Good afternoon Hazel, Thank you for taking the time to provide your review and lovely comments. We aim to provide an effortless customer experience and it's great to hear we were able to assist. Kind Regards EasiDrive

Posted 1 year ago

“excellent service with no hassal easy to contact no problems in using them again”

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Posted 1 year ago

Good afternoon Malcolm, Thank you for taking the time to provide your feedback, we're happy we could help. Kind Regards EasiDrive

Posted 1 year ago

“Very prompt and efficient service in all respects”

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Posted 1 year ago

Good afternoon Keith, Thank you for taking the time to provide your positive review, your feedback is very much appreciated. Kind Regards EasiDrive

Posted 1 year ago

EasiDrive is rated 4.8 based on 598 reviews