EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

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“Perfect in every way great communication A+”

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Posted 5 months ago

Good afternoon Craig, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 4 months ago

“Easidrive staff very polite and meets the customer needs.”

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Posted 5 months ago

Good afternoon Alan, Thank you for taking the time to provide your kind review, your comments go along way and its pleasing to hear of your experience. Kind regards EasiDrive

Posted 5 months ago

“An amazing company . Looked after me Tremendously after having a bad car accident.”

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Posted 5 months ago

Good afternoon John, Thank you for taking the time to provide your kind review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 5 months ago

“The car i had was nowhere near the car that was off the road, i simply couldn't afford to run it. The service from Easidrive was shocking, i was without a car for 5 days while Easidrive found a car and even then it didn't suit!”

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Posted 5 months ago

Good afternoon Kevin, Thank you for taking the time to provide your review, we are sorry to hear of your concerns. Please feel free to contact complaints@easidrive.com quoting your reference number so we can review further. Kind regards EasiDrive

Posted 5 months ago

“Super service from easy drive Great vehicle provided. Very professional company”

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Posted 6 months ago

Good afternoon Robin, Thank you for taking the time to provide your kind review, your feedback is much appreciated. We aim to provide all of our customers with an effortless service and its fantastic to hear of your experience with us. Kind regards EasiDrive

Posted 5 months ago

“Excellent service”

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Posted 6 months ago

Good afternoon Gillies, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Courteous and good time keeping”

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Posted 6 months ago

Good afternoon Gillies, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 5 months ago

“Perfect customer service ,excellent organisation ,pleasant proffesional staff which made the process stress free. Would definetley recommend this company 5 stars from me!”

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Posted 6 months ago

Good afternoon William, Thank you for taking the time to provide your kind review, its great to hear of your experience with us and we're pleased we were able to be of assistance. Kind regards EasiDrive

Posted 5 months ago

“The service was excellent and nothing was too much problem, Car spotless and ecverything explained thanks”

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Posted 6 months ago

Good afternoon John, Thank you for taking the time to provide your kind review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 5 months ago

“Smooth efficient hand over, car clean, car developed a suspension knock and had very poor mpg, advised by the representative over the phone that the vehicle was safe to drive. Not the best advert for the company”

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Posted 6 months ago

Good afternoon Stephen, Thank you for taking the time to provide your review, we are sorry to hear of your concerns. If you were impacted in anyway please contact complaints@easidrive.com and we will investigate further. Kind regards EasiDrive

Posted 5 months ago

“Best thing you can do is sell up!! If your customer service can’t be improved you need to move on!”

Helpful Report

Posted 6 months ago

Good afternoon Arthur, Thank you for taking the time to provide your review, we are sorry to hear of your experience. Please feel free to contact complaints@easidrive.com and we will review your concerns in more detail. Kind regards EasiDrive

Posted 5 months ago

“They're quick to respond, and their service is simply amazing 🤩🤩🤩”

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Posted 6 months ago

Good afternoon Umametsi, Thank you for taking the time to provide your kind review, your feedback is very much appreciated. Kind regards EasiDrive

Posted 6 months ago

“Pleased with this service.”

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Posted 6 months ago

Good afternoon Beverley, Thank you for taking the time to provide your kind review. Kind regards EasiDrive

Posted 6 months ago

“Easy drive had a car delivered to me ASAP. They also kept me up to date on repairs as I requested. Was a smooth process.”

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Posted 6 months ago

Good afternoon, Thank you for taking the time to provide you kind review, we aim to provide an effortless customer experience. It is great to receive such feedback. Kind regards EasiDrive

Posted 6 months ago

“Service was 100%”

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Posted 6 months ago

Good afternoon Milos, Thank you for taking the time to provide you kind review, your comments are very much appreciated and we're happy we could be of assistance. Kind regards EasiDrive

Posted 6 months ago

“Everyone I spoke to from the start to the end of the process was extremely helpful and friendly, very impressed with the service I received”

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Posted 6 months ago

Good afternoon Rae, Thank you for taking the time to provide you kind review, your comments are very much appreciated and we're happy we could be of assistance. Kind regards EasiDrive

Posted 6 months ago

“Good service 👍”

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Posted 6 months ago

Good afternoon Basaam, Thank you for taking the time to provide you kind review. Kind regards EasiDrive

Posted 6 months ago

“Very good quick informed service With good communication would highly recommend”

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Posted 6 months ago

Good afternoon Ian, Thank you for taking the time to provide you kind review, your feedback is much appreciated. Kind regards EasiDrive

Posted 6 months ago

“Have had really good experience with easidrive they have kept me informed and when I have called with any queries they have dealt with and got back to me when I needed to know anything excellent service Staff I dealt with were Eamon and Fenton very good”

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Posted 6 months ago

Good afternoon Tracy, Thank you for taking the time to provide you kind review, we have relayed your lovely comments to both Eamonn and Fenton. Kind regards EasiDrive

Posted 6 months ago

“I was very happy with the service that I received from EasiDdrive the car was delivered to the Garage for me and the driver who delivered the vehicle was very helpful and knowledgeable about the car and talked me through everything. And the person who came to uplift the vehicle was on time and was very pleasant”

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Posted 6 months ago

Good afternoon Michael, Thank you for taking the time to provide you kind review. We aim to provide our customers with an effortless experience and it's great to hear of your journey with EasiDrive. Kind regards EasiDrive

Posted 6 months ago

EasiDrive is rated 4.8 based on 598 reviews