EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick on ringing and arranging on delivery of loan car everything explained well and rang to make arrangements to collect car not rushed phoned each time before arriving with aprox arrival time very friendly kept updated on what was happening would recommend to anyone”

Helpful Report

Posted 1 year ago

Good morning Susan, Thank you for taking the time to provide your positive review and kind feedback, your comments are very much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“Car was not taken to be mended and courtesy car was took bk before car had to go garage and still not been sent to the garage was promised I would be called but still nothing what do we pay insurance for ????”

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Posted 1 year ago

Good morning David, Thank you for taking the time to provide your review, we're sorry to hear of your concerns. It appears there has been complications with allocating a repairer, which we are now looking to resolve. We are currently in the process of making the necessary arrangements required. Kind Regards EasiDrive

Posted 1 year ago

“Very easy arrangement& no issues with the vehicle. Effortless handover & all telecommunications straight forward.......5 stars.”

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Posted 1 year ago

Good morning Julie, Thank you for taking the time to provide your review, we aim to take the stress out of the situation for our customers and it's superb to hear we delivered this for you. Kind Regards EasiDrive

Posted 1 year ago

“Profesjonalna obsługa, konkretne informacje na każdym etapie naprawy.”

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Posted 1 year ago

Good morning Piotr, Thank you for taking the time to provide your positive review. Kind Regards EasiDrive

Posted 1 year ago

“Excellent service. The whole process was smoothly handled.”

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Posted 1 year ago

Good morning Ekhalaq, Thank you for taking the time to provide your kind review, your feedback is much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“Found you very helpful in dealing with awkward third party insurers for a non blameworthy accident”

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Posted 1 year ago

Good morning Christopher, Thank you for taking the time to provide your review, your comments are much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“The service was excellent and I would recommend them to others wishing to use them.”

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Posted 1 year ago

Good morning Peter, Thank you for taking the time to provide your positive review and kind feedback. Kind Regards EasiDrive

Posted 1 year ago

“Brill rang befor dropping car off explained all about the car went round it explaining what damage etc on car so thats on paper work signed and sorted. Nice and easy to deal with. Brill company 👍”

Helpful Report

Posted 1 year ago

Good morning Sarah, Thank you for taking the time to provide your kind review, your comments are much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“I am very satisfied with the EasiDrive’s services. The experience was easy and helpful. Thank you EaseDrive for your support.”

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Posted 1 year ago

Good morning Viviane, Thank you for taking the time to provide your feedback, we're happy we were able to assist you and take the stress out of the situation. Kind Regards EasiDrive

Posted 1 year ago

“They did a wonderful job. I am happy with that.”

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Posted 1 year ago

Good morning Ike, Thank you for taking the time to provide your feedback with respect to your experienced with us, your comments are much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“Professional, flexible responded to every request efficiently”

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Posted 1 year ago

Good morning Julie, Thank you for taking the time to provide your kind comments with respect to your experience with us. Kind Regards EasiDrive

Posted 1 year ago

“Amazing sorted everything out.”

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Posted 1 year ago

Good morning Nicola, Thank you for taking the time to provide your feedback, your comments are much appreciated. Kind regards EasiDrive

Posted 1 year ago

“I am very pleased with the easy drive service which helped me a lot in a difficult situation when I was left without a car thank you very much for the quick and effective settlement of my case”

Helpful Report

Posted 1 year ago

Good morning Dariusz, Thank you for taking the time to provide your feedback with respect to your experienced with us, it's fantastic to receive such comments and we're happy that we could assist you. Kind Regards EasiDrive

Posted 1 year ago

“Super obsługa”

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Posted 1 year ago

Good morning Robert, Thank you for taking the time to provide your comments with regards to the service you received. Your feedback is much appreciated. Kind Regards EasiDrive

Posted 1 year ago

“the company is not competent, I am filing a complaint with the financial-ombudsman, they have contracts signed with pseudo garages, they do not listen to the client, they scare the police if you do not agree and the company's decisions, stay as far away from easidrive as possible”

Helpful Report

Posted 1 year ago

Good morning Emilia, Thank you for taking the time to provide your feedback, we are sorry to hear of your concerns. We are aware that you had concerns with the repairs completed and furthermore that the repairer have offered to rectify the fault. We are satisfied that this was a genuine error on the part of the repairer and the offer to rectify the fault is reasonable. Kind Regards EasiDrive

Posted 1 year ago

“From start to finish, the whole process was professional and seamless. Would recommend without hesitation.”

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Posted 1 year ago

Good morning Clive, Thank you for taking the time to provide your feedback with respect to your experienced with us, it's fantastic to receive such comments and we're happy that we could assist you. Kind Regards EasiDrive

Posted 1 year ago

“I found EasiDrive very professional and easy to work with.”

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Posted 1 year ago

Good Afternoon , Thank you for taking the time to provide your feedback and your positive comments. Kind Regards EasiDrive

Posted 1 year ago

“Prompt helpful responses. They always answered the phone and kept me up to date. No automated answering systems and hold music.”

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Posted 1 year ago

Good Afternoon Steve, Thank you for taking the time to provide your feedback, we always aim to provide customers with an effortless experience and it is great to hear you were so pleased. Kind Regards EasiDrive

Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

Good Afternoon Lawford, Thank you for taking the time to provide your kind review. Kind Regards EasiDrive

Posted 1 year ago

“Excellent customer service, very professional. They constantly keep you updated. And the hire car was immaculate and perfect to drive. Everything was perfect couldn’t of got any better if I tried. Very happy and I highly recommend”

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Posted 1 year ago

Good Afternoon Mark, Thank you for taking the time to provide your feedback, we're happy that we were able to be of assistance and your comments are much appreciated. Kind Regards EasiDrive

Posted 1 year ago

EasiDrive is rated 4.8 based on 598 reviews