EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 578 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Metrics

Info

4.8

Based on 578 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EasiDrive:

HELPING DRIVERS AFTER AN ACCIDENT
EasiDrive is part of EDAM Group, the largest privately owned credit-hire and post-accident services provider, operating its own fleet and working across a broad range of sectors.

With all our services under one roof, our partners and clients enjoy an end-to-end offering delivered with passion and integrity, giving peace of mind and reassurance to drivers in sometimes uncertain situations. Our exemplary service is evidenced by our market-leading Net Promoter Score (NPS) and is underpinned by our strong financial position, which provides reassurance to our business partners in an ever-changing and uncertain marketplace.

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant company & the service is top notch”

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Posted 3 years ago

Hi Andrei, Thank you for the great review. Kind regards EasiDrive

Posted 2 years ago

“Easidrive was very easy to deal with. They were quick to respond. The car I received was immaculate and was dropped off at work for my convenience.”

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Posted 3 years ago

Hi Julie, Thank you for the positive review. Kind regards EasiDrive

Posted 2 years ago

“They're brilliant,very good service”

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Posted 3 years ago

Hi Andrei, Thank you for the review, such positive feedback is great to receive. Kind regards EasiDrive

Posted 2 years ago

“Good service and received frequent updates on work.”

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Posted 3 years ago

Hi, Thank you for the review. Kind regards EasiDrive

Posted 2 years ago

“Very professional easy to deal with”

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Posted 3 years ago

Hi John, Thank you for the great review, we're happy to help. Kind regards EasiDrive

Posted 2 years ago

“Professional and easy to work with”

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Posted 3 years ago

Hi Ian, Thank you for the great review. Kind regards EasiDrive

Posted 2 years ago

“Excellent service, I am very satisfied by the level of assistance provided, the quality of the repair and the speed my courtesy vehicle was delivered to my doorstep. Well done 👏🏼”

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Posted 3 years ago

Hi Francesco, Thank you for the fantastic review, we pride ourselves on our level of service. Kind regards EasiDrive

Posted 2 years ago

“Excellent service”

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Posted 3 years ago

Hi Karen, Thank you for the review. Kind regards EasiDrive

Posted 2 years ago

“very good sevice”

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Posted 3 years ago

Hi Shane, Thank you for the positive review. Kind regards EasiDrive

Posted 2 years ago

“Really pleased with the service you gave .Thank you”

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Posted 3 years ago

Hi Colin, Thank you for the great review and the positive feedback. Kind regards EasiDrive

Posted 3 years ago

“Very good service keep me updated”

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Posted 3 years ago

Hi Yvonne, Thank you for the review and positive feedback. Kind regards EasiDrive

Posted 3 years ago

“Pleased with service but the hire van I received was not in great condition.”

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Posted 3 years ago

Hi, Thank you for the positive review and the feedback regarding the hire vehicle, we do try to ensure the vehicles are in the best condition and apologise that the one supplied was not in this instance. Kind regards EasiDrive

Posted 3 years ago

“Thank you for your service and support your Clint and help fully and great costumers service.”

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Posted 3 years ago

Good morning, Thank you for the kind review. Kind regards EasiDrive

Posted 3 years ago

“I have never had to use any sort off company like this before .and from start to finish easidrive have made it so easy for me from arranging a vehicle to updating me with regrads to repairs etc every time I received or made a call to them every person I spoke to was understanding and helped me through any questions and always polite and friendly”

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Posted 3 years ago

Hi Phillip, Thank you for the fantastic review, your kind comments have been relayed to the teams involved. Kind regards EasiDrive

Posted 3 years ago

“First time I used easy drive following a non fault accident. The customer service is 5 star. Would definitely recommend to anyone I'm the future. Absolutely flawless service.”

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Posted 3 years ago

Hi Laura, Thank you for the positive review, it's great to hear you were so pleased with our service. Kind regards EasiDrive

Posted 3 years ago

“I would say Easi Drive was the best experience I think someone can have during an accident. All consultants are very helpful, keep you informed on a regular basis and very efficient. I can not thank them enough.”

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Posted 3 years ago

Hi Armani, Thank you for the fantastic review, it's great to receive such positive feedback. Kind regards EasiDrive

Posted 3 years ago

“I just want to thank easydrive for giving me a courtesy car when my car was involved in an accident. You guys took the car back 2 weeks ago. My car has not been repaired. I have been left frustrated because I have no car.. I am a keyworker. I look after patients with covid. It is difficult to get to work.”

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Posted 3 years ago

Hi Chinwe, Thank you for the review, we are sorry to hear of your concerns. Please contact complaints@easidrive.com if you wish to discuss the matter in more detail. Kind regards EasiDrive

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Hi Kim, Thank for the great review. Kind regards EasiDrive

Posted 3 years ago

“Perfect service always kept me updated on the progress. Can't fault them brilliant.”

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Posted 3 years ago

Hi Stacey, Thank you for the resounding review. Kind regards EasiDrive

Posted 3 years ago

“Did watt it said on the box no problems”

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Posted 3 years ago

Hi James, Thanks for the positive review. Kind regards EasiDrive

Posted 3 years ago

EasiDrive is rated 4.8 based on 578 reviews