www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,285 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Great communications so you know where you are in real time. Sensible prices and reliable. We like using ECU Testing as they are very consistent in their work plan. If you have problems they will discuss a way to sort it. Thank you”

Helpful Report

Posted 2 years ago

Hi all at Dolans Garage, Thank you for your review. We strive to provide cost-effective solutions whilst focusing on efficiency, quality and good communications with our customers. Many thanks, Lee

Posted 2 years ago

“Have used this company many times over the years. Very helpful. Booking in system is quick and easy. Prices are competitive. Will use again”

Helpful Report

Posted 2 years ago

Hi all at MOT Express, Thank you for your review. Our rebuild and replacement services are designed to be the highest quality whilst being efficient and cost-effective for all our customers. Many thanks, Lee

Posted 2 years ago

“After waiting for over 2 months for a new part from Land Rover and still no ETA I decided to search for other options and came across ECU Testing. After removing my part and sending it off I got it back 8 days later (bank holiday weekend) and it works perfectly! I would highly recommend. Thanks”

Helpful Report

Posted 2 years ago

Hi, We aim to provide the best possible experience for our customers and pride ourselves on communications, quality and speed. Thank you for your recommendations and your top review. Many thanks, Lee

Posted 2 years ago

“They sent my fiat 500 clock cluster back to me with the menu button broken, but it was then stuck back on by them BADLY because it was hanging on a thread in the sealed plastic bag and undamaged box it was returned to me. I straight away took photos in the box and sealed bag and sent them straight back for their attention as they requested, I was told via their chat line they would contact me the next day !!!! despite me calling back and talking on their chat line THEY NEVER GOT BACK TO ME AT ALL. I had to buy a new unit at £40.00 and never got any help after spending £250.00 with them”

Helpful Report

Posted 2 years ago

Hi, We are sorry to read that you are unhappy with our services. The office manager has tried contacting you but has gotten no answer on either number we have listed for you. We would like to discuss this with you and look into this further, could you please give us a call on 01773 535 638 or let us know the best number and time to contact you. Many thanks, Lee

Posted 2 years ago

“If you've got an Audi with brake servo pressure sensor repair delay which has led to brake failure, ECUTESTING ARE FOR YOU! Audi dealer quoted me £3000 for complete replacement of ABS module. These guys repaired/rebuilt original faulty unit, meaning just plug and play after delivery fixed the car at a tenth of the price!”

Helpful Report

Posted 2 years ago

Hi Qasim, Thank you for your wonderful review and recommendations to others. We pride ourselves on turnaround, efficiency and quality. It’s great to read that we have been able to help you save so much. Many thanks, Lee

Posted 2 years ago

“Absolutely fantastic service highly recommended”

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Posted 2 years ago

Hi all at Chris Ritchie Garage Services, Thank you for your review and recommendations to others. Many thanks, Lee

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

Hi Keith, Thank you for leaving us a top review. Many thanks, Lee

Posted 2 years ago

“ALWAYS EXCELLENT SERVICE ISUNG ECU , VERY PROMPT AT KEEPING US UPDATED WITH PROGRESS OF WORK. GREAT COMPANY TO DEAL WITH. MAIDENWELLS GARAGE LTD PEMBROKE WALES”

Helpful Report

Posted 2 years ago

Hi all at Maidenwells Garage, Thank you for your top review, it’s great to read feedback from our regular customers. We always aim to provide the most efficient service possible. Many thanks, Lee

Posted 2 years ago

“We're honest and said no fault could be found with dashboard PCB, but I asked them to reflow soldered joints with known faults anyway, and it fixed the problem.”

Helpful Report

Posted 2 years ago

Hi Matthew, Thank you for your top review, it’s great to read that you are happy with our services. We strive to provide the best service for all. Many thanks, Lee

Posted 2 years ago

“Excellent comms and service. My VW T5 2.5TDi now starts every time without fail. Many, many thanks.”

Helpful Report

Posted 2 years ago

Hi Mark, Thank you for your review, we aim to provide the best possible service for all. Many thanks, Lee

Posted 2 years ago

“Excellent and very fast service. Recommended.”

Helpful Report

Posted 2 years ago

Hi Colin, Thank you for your top-starred review. We strive to provide an efficient service whilst focusing on high quality control and communications with our customers. Many thanks, Lee

Posted 2 years ago

“Awesome service.. BMW 1 series DSC repair. Cannot fault. These guys do the business.”

Helpful Report

Posted 2 years ago

Hi James, It’s great to read that you are happy with our services, thank you for a great review. Many thanks, Lee

Posted 2 years ago

“Great service and knowledge on Alfa GTA.”

Helpful Report

Posted 2 years ago

Hi Dan, Thank you for leaving us a top rated review. Many thanks, Lee

Posted 2 years ago

“Excellent service and communication, repaired my Ford Focus Instructer cluster successfully, would use again”

Helpful Report

Posted 2 years ago

Hi Dan, Thank you for your great review, it’s great that we could help you out with your instrument cluster rebuild. Many thanks, Lee

Posted 2 years ago

“Had sent units away for testing, but these took exceptionally longer than anticipated due to failure in communication.....this happened twice. However, customer service was faultless and very helpful in rectifying. We have since sent off another unit and hoping for a smoother transition so we can change our review to 5 stars.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback, we have looked into your concerns and it appears that there was a technical error with our system, which has now been rectified. We apologise for the inconvenience this may have caused. Many thanks, Lee

Posted 2 years ago

“Great communication from start to finish. Work carried out in time specified and to a high standard. Highly recommend ECU Testing.”

Helpful Report

Posted 2 years ago

Hi all at Taylors Garage (Clifton) LTD, It’s great to read that you are happy with our services, we aim to provide the best possible experience for all of our customers. Thank you for your top review and recommendations. Many thanks, Lee

Posted 2 years ago

“Easy process, my part works great after the repair.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your top review. It is great to see that you are happy with our services. We certainly strive to provide the best service possible. Many thanks, Lee

Posted 2 years ago

“It's always worrying buying from the Web, not with this company though. 1st class and more from booking and sending for repair and return, tracked out and back with updates all the way, totally perfect. Staff were great too. Can't remember the ladies (are we allowed to say lady now?) name who took my calls but could not have been more helpful. Thank you”

Helpful Report

Posted 2 years ago

Hi Steve, Thank you for your feedback and top-starred review. It is great to see that you are happy with our services. We aim to provide the best service to all. Many thanks, Lee

Posted 2 years ago

“I contacted ECU Testing when the FRM module on my new Mini failed. The company's website stated this was a common fault with BMWs and offered a repair service with a lifetime guarantee. The website gave clear and comprehensive instructions on dispatching the module, what ECU Testing would do on receipt of the item. The stipulated turnaround time of three days was met and the car is now back to normal. A first-class service and I highly recommend using the company for any vehicle ECU problems.”

Helpful Report

Posted 2 years ago

Hi Richard, Thank you for your review and recommendations to others. We strive to provide the most efficient and reliable service possible, focusing on quality and great communications with our customers. Many thanks, Lee

Posted 2 years ago

“I’ve had two service events with ECU Testing, and would quite possibly use them again. One fault was a detached capacitor inside a Bosch ME7.3.1 ECU - a common issue that benefits from skilled technicians and a clean room to repair durably. It was fixed perfectly and returned very quickly. The other was a body computer with a recognised problem; a unit listed in their books as being open to remedy. Despite this, it was rapidly passed through their hierarchy as unable to be fixed. The positive is that they didn’t hang on for a long time and sent it back smartly, the negative was fairly shallow dialogue - I was left to organise my own Plan B - unexpected when contrasted against prior confidence. I found the client dashboard somewhat useful both times, but still had to resort to phone and email to complete the business cycle. Support staff are consistently pleasant and efficient, this must reflect well on their employer as it’s not a forced manner. Yes, in future I absolutely would consider using ECU Testing again, with the caveat of having worked out a backup plan in advance.”

Helpful Report

Posted 2 years ago

Hi Adam, Thank you for your wonderfully detailed review! It’s fantastic to read feedback on how we have been able to help our customers. We pride ourselves on providing an easy to use experience whilst being as efficient as possible. Communications with our customers is also very important to us so we keep you up to date at every step. Many thanks, Lee

Posted 2 years ago

www.ecutesting.com is rated 4.9 based on 3,285 reviews