www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,285 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ECU is working perfectly after repair! Transmission is shifting perfekt.”

Helpful Report

Posted 2 years ago

Hi Bernt, Thank you for your top review. We always aim to provide a swift service that is easy to use. Many thanks, Lee

Posted 2 years ago

“Abs sent to Ecutesting repaired and returned within 4days Excellent service”

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Posted 2 years ago

Hi Michael, Thank you for your great review. We strive to provide an efficient service whilst focusing on high quality control and communications with our customers. Many thanks, Lee

Posted 2 years ago

“I used this company due to price and assurance of a 2/3 business day turnaround. On the eighth business day I eventually got the abs pump back. My customer was not happy, nor was I as the job actually cost my business money due their delays and lack of information which resulted in me having to provide a loan car which to add insult to injury, came back damaged! After complaining, I got an apology and free postage back (£16), this was not acceptable but they were adamant they would not discount anything else. I can’t fault the actual repair but as a business, I need to subcontract to reliable people and my experience with company was not a positive one. I probably wouldn’t use again or recommend!”

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Posted 2 years ago

Hi all at DRJ Autos, I am sorry to read that you are unhappy with our turnaround time, most of our work is turned around within the 2/3 working day quoted however due to staff absence unfortunately your unit was delayed. We do ensure that customers are kept informed by text message and email should any delays occur. Please accept our apologies that we did not meet your expectations on this occasion. Regards Karen

Posted 2 years ago

“Very responsive and helpful offering a great saving on Main Dealers replacing with new when repairs can be done so efficiently by ECU.”

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Posted 2 years ago

Hi Christopher, It’s great to read that you are happy with our services, we aim to provide the best possible experience for all our customers. Thank you for your top review. Many thanks, Lee

Posted 2 years ago

“part collected ,repaired and returned as expected . great service”

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Posted 2 years ago

Hi, Thank you for leaving us a top starred review. It’s great to see that you are happy with the service. Many thanks, Lee

Posted 2 years ago

“My wife’s Audi A1 developed a DSG gearbox issue, I contacted ecu testing who then had the unit refurbished & returned to me within a week & complete with reassembly instructions, communication was also fantastic I received an email at least once a day with an update, would definitely recommend & use again.”

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Posted 2 years ago

Hi Matthew, Thank you for leaving us a top-rated review. It’s great to see that you are happy with our services. Many thanks, Lee

Posted 2 years ago

“Super fast professional service”

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Posted 2 years ago

Hi David, Thank you for leaving us a full star review! Many thanks, Lee

Posted 2 years ago

“ECU Testing is a great company giving very good service.”

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Posted 2 years ago

Hi Michael, Thank you for leaving us a full-starred review. We strive to provide an efficient service whilst focusing on high quality control and communications with our customers. Many thanks, Lee

Posted 2 years ago

“FIRST GLASS SERVICE FROM START TO FINISH”

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Posted 2 years ago

Hi all at Wheelsbrook Services Ltd, Thank you for leaving us a top starred review, we strive to provide the best service to all. Many thanks, Lee

Posted 2 years ago

“Used these guys a number of times over the last few years and i couldn't ask for a more reliable, efficient service.”

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Posted 2 years ago

Hi, Thank you for your top starred review, we strive to provide the most efficient service possible and pride ourselves on communications with our customers. Many thanks, Lee

Posted 2 years ago

“Our beloved mini was broken and a non starter. Had a Mechanic crawl all over the engine. He suggested the ECU was at fault and needed to be replaced. I found ECU Testing online and read the reviews online and was convinced this was the place. Best service and best price on the planet. I would highly recommend this shop for all things ECU related. Thank you!!!!!!!”

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Posted 2 years ago

Hi Drew, It’s great to read that we have been able to help you with your Mini, we pride ourselves on our turn-around time and communications with our customers. Thank you for leaving us a top review. Many thanks, Lee

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Robert, Thank you for your review! Many thanks, Lee

Posted 2 years ago

“A first class service from the first point of contact through to the repair and speedy return of the item. The repair carried out was faultless; I now have a dashboard instrument cluster that has gone from only showing the engine management light to being fully functional. I would have no hesitation in recommending their services.”

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Posted 2 years ago

Hi, Thank you for your review, we strive to provide the most efficient and reliable service possible, focusing on quality and great communications with or customers. Many thanks, Lee

Posted 2 years ago

“Second time I have used this company and both times done an excellent job would highly recommend”

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Posted 2 years ago

Hi Joseph, Thank you for your top rated review, we aim to provide the best possible service for all. Many thanks, Lee

Posted 2 years ago

“Great service, good success rate and exellent communication.”

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Posted 2 years ago

Hi all at Nick Kerner 4 Wheel Drive, Thank you for your top star review, we always aim to provide a swift service that is hassle free to use. Many thanks, Lee

Posted 2 years ago

“Use this company exclusively for module repairs, great communication and workmanship”

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Posted 2 years ago

Hi all at The Heathfield Garage, It’s great to read feedback from our regular customers, we strive to provide the best possible user experience. Thank you for leaving a great review! Many thanks, Lee

Posted 2 years ago

“excellent communication ...speedy service ... written warranty....no problems...thank you”

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Posted 2 years ago

Hi John, Thank you for your top starred review, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 2 years ago

“My 2016 Land Rover Disco gear select knob got stuck in drive and even with car turned off it wouldn’t reset. Took unit apart and sent to ECU Testing and it came back better than new and solved my problem! So a fault that would have been thousands to repair through Land Rover ended up costing me just over £300. I can’t recommend ECU Testing more - one of the best companies I’ve ever dealt with despite never meeting or speaking to anyone! Highly recommended.”

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Posted 2 years ago

Hi Karl, Thank you for your wonderful review and recommendations to others. We pride ourselves on turnaround, efficiency and quality. It’s great to read that we have been able to help you save. Many thanks, Lee

Posted 2 years ago

“Excellent service and all the staff are very helpful”

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Posted 2 years ago

Hi Vincent, Thank you so much for your top star review, we aim to provide the best service for all. Many thanks, Lee

Posted 2 years ago

“The power steering unit failed on my daughter’s Peugeot 207. A friend removed the unit and I arranged to send it off for repair. I must say I was very impressed on the efficiency of shipping the unit by courier, the quick turnaround on the repair and the efficiency of its return. The communication was superb. Will definitely recommend your services.”

Helpful Report

Posted 2 years ago

Hi Karl, We strive to provide the best service possible focusing on quality, turnaround time and strong communications with our customers. Thank you for leaving us a top review. Many thanks, Lee

Posted 2 years ago

www.ecutesting.com is rated 4.9 based on 3,285 reviews