www.ecutesting.com Reviews

Name: www.ecutesting.com
Address: Delves Road, Heanor
Rating: 4.85

4.9 Rating 3,284 Reviews

98 %

of reviewers recommend www.ecutesting.com

Company Reviews

Metrics

Info

4.9

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+441773535638

Email:

info@ecutesting.com

Location:

Delves Road
Heanor
DE75 7SJ

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www.ecutesting.com 5 star review on 21st June 2024

Steve Walters Auto Detailing

www.ecutesting.com 5 star review on 4th May 2024

Pier Francesco Virgili

www.ecutesting.com 5 star review on 28th March 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good. Seems more personal than the other repairers. Keep up the good work.”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving us a super review. We’re so pleased that you’re happy with our services. Many thanks, Lee

Posted 1 year ago

“I've had 2 units repaired so far ( I have a used car lot ). The service was quick and easy and the units worked perfectly!”

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Posted 1 year ago

Hi all at Reliable Auto, Thank you for your top review, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 1 year ago

“very fast and efficient service”

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Posted 1 year ago

Hi all at EA Construction Scotland Ltd, Thank you for your top starred review, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 1 year ago

“Very good communication. Item repaired and returned in quick time.”

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Posted 1 year ago

Hi Peter, Thank you so much for your top star review, we aim to provide the best service for all. Many thanks, Lee

Posted 1 year ago

“The initial 'repair' was done in December 2022 job no:1671540997499. A fault identified by ECU was 'rectified'for some £600.00.The mechatronic was returned damaged! It was returned and 'rectified'. The unit failed same fault after little use. Unit was returned in August 2023 under the "lifetime guarantee". Failed yet again. ECU want me to pay for yet another removal and refit at a cost of some £250.00!! Refused a test by VW dealer! They have refused all reasonable requests and appear to think that it should be at my cost to continually remove and refit the unit they have not correctly repaired!! Sadly now Legal Action! ECU are now claiming that they tried to call me once but were unable to either speak with me or leave a message. No other attempts by ECU to contact me to resolve have been made. Very poor after service over many weeks. The facts are that ECU's "lifetime" repair after two attempts has again failed after little use and they want me to incur yet more expense. Do not use this company.”

Helpful Report

Posted 1 year ago

Hi Nick, I have looked into the job and can see that you are currently speaking with the office manager. However, if you do require anything further please do not hesitate to contact us 01773 535 638. Many thanks, Lee

Posted 1 year ago

“So far you done the Jag gear selector as you said and it' work as you said with out any programming just the turn around time is not as you said Regards”

Helpful Report

Posted 1 year ago

Hi all at H A Motors, Thank you for leaving us a review, it’s great to see that we have been able to help you out. I can see that we received your unit the afternoon of 18/8 and was completed by the 23/8 which fell within our 3 day turnaround as we do not open on the weekends. We’re pleased that you’re happy with the work carried out on your unit. Many thanks, Lee

Posted 1 year ago

“Lead time on turn around was slower than the 2-3 days so van was off road for 9 days from taking abs pump off to installing back on van, as they do not work weekends. but was kept informed with texts”

Helpful Report

Posted 1 year ago

Hi, Thank you for your review, our standard turnaround is 2-3 working days, if you’d like to call in with your information we will investigate with our management team why yours took longer. Many thanks, Lee

Posted 1 year ago

“Always a Great Service Very Efficient and always keeping us informed via email”

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Posted 1 year ago

Hi all at Village Auto Centre, Thank you for your review, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 1 year ago

“Very friendly and experienced team with great communication throughout.”

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Posted 1 year ago

Hi, It’s great to read that you are happy with our services, thank you for your top review. Many thanks, Lee

Posted 1 year ago

“The courier company they use does not operate at the times provided on their order form. I picked a time after work so I didn't have to take time off, part of the reason I chose this company. But however false as they offer times that are not available with their chosen courier. When picked up I heard nothing from them confirming receipt or giving a rough time for work to begin. After near 2 weeks I rang them to be told that they had tested and found no problems or issues with my ABS module, but that they advised me to have a full refurb. The next day got a txt to say it was being delivered to me, only to recieve a call later that day to ask me for my address. I was then told again that it was out for delivery to me. When recieved it was packaged poorly I would not recommend this company to anyone, the communication is below poor, and they are clearly out to make money off people by advising people to do unnecessary work when there's no issue present.”

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Posted 1 year ago

“very helpfull”

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Posted 1 year ago

Thank you for leaving us a top rated review! Many thanks, Lee

Posted 1 year ago

“Great service. And quick turnaround would highly recommend”

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Posted 1 year ago

Hi all at Bn auto repairs, Thank you for your top review and recommendations to others, we pride ourselves on turnaround, quality and communications with our customers. Many thanks, Lee

Posted 1 year ago

“Prompt, and quality repair. Thank you”

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Posted 1 year ago

Hi Kurt, Thank you for your top review, we strive to provide a service that is quick and easy to use from collection to completion. Many thanks, Lee

Posted 1 year ago

“Excellent service perfect thanks”

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Posted 1 year ago

Hi John, It’s great to read that you are happy with our services, thank you for your top review. Many thanks, Lee

Posted 1 year ago

“Fantastic service Couldn't recommend them enough”

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Posted 1 year ago

Hi Finbarr, We strive to provide a hassle-free and efficient service for all, thank you for leaving us a top review and recommendations to others. Many thanks, Lee

Posted 1 year ago

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Posted 1 year ago

Hi Nick, We are sorry to read that you are unhappy with our services. The office manager has tried contacting you but has gotten no answer and was unable to leave a message. We would like to discuss this with you and look into this further, could you please give us a call on 01773 535 638. Many thanks, Lee

Posted 1 year ago

“Your service is amazing, continue the great work.”

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Posted 1 year ago

Hi all at German and Japanese Auto-Tech, We strive to provide a hassle-free and efficient service for all, thank you for leaving us a top review. Many thanks, Lee

Posted 1 year ago

“From sending part off to its return i was kept informed of what was happening. ABS part has been refitted and working perfectly. Super job, Thanks.”

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Posted 1 year ago

Hi Derek, Thank you for a wonderful review. We aim to provide the best user experience and strive to make the entire process as swift as possible. Many thanks, Lee

Posted 1 year ago

“It was good”

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Posted 1 year ago

Thank you for leaving us a full star review, Lee

Posted 1 year ago

“On time quick turn round ,fair price .would use again if needed”

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Posted 1 year ago

Hi Terence, It’s great to read that you are happy with our services, thank you for your top review. Many thanks, Lee

Posted 1 year ago

www.ecutesting.com is rated 4.9 based on 3,284 reviews