eCookshop.co.uk Reviews

Name: eCookshop.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.88

4.9 Rating 13,185 Reviews

97 %

of reviewers recommend eCookshop.co.uk

4.9

Based on 13,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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eCookshop.co.uk 5 star review on 17th February 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very quick delivery”

Helpful Report

Posted 1 year ago

“Really good service dispatched really quickly and very well packaged”

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Posted 1 year ago

“Got the Kitchenaid power plus blender . Quick delivery but the blender was faulty . On the second day of using it , there was thudding noise and there was fumes of smoke from the motor and the whole house smells of the burnt smoke. The customer care was brilliant though . We are in the process of returning the item for full refund .I don’t know if this happened to anyone or it’s just us ? I wish everything went well and we didn’t have this experience. I had planned to get many more- lecureset cookware and Kitchenaid mixer and many more from this website hopefully once this is resolved I am willing to give a go with the lecrueset cookware .(fingers crossed)”

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Posted 1 year ago

“I have bought two Le Creuset items at different times from ecookshop. The service is quick and the price is the best on the market.”

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Posted 1 year ago

“Fast, efficient and well-priced. Would happily use again.”

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Posted 1 year ago

“Ordered 4 Denby glasses. Service was really quick and they arrived extremely well packed. Excellent.”

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Posted 1 year ago

“Found this company online while searching . Found the item I was looking for and at a good price. Delivery time was suitable. I would use them again”

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Posted 1 year ago

“Very quick delivery. They also gave me some wine glasses as a free gift but the toaster included a free gift of a warm rack for the toaster that was never included so I don’t know why I got the wine glasses but not the warming rack that wasn’t included in the package.”

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Posted 1 year ago

“Extremely efficient handling of the order, which arrived quickly and was very carefully packaged.”

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Posted 1 year ago

“Really pleased with my purchase and the promptness of the service. Would recommend..”

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Posted 1 year ago

“Very quick delivery exactly what we ordered happy customer”

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Posted 1 year ago

“Easy to use website, very quick delivery, customer service excellent when contacted.”

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Posted 1 year ago

“DPD keep on delivering to someone else. It’s hard contacting DPD to tell them this. Still haven’t received the product”

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Posted 1 year ago

Hello, According to the tracking the item has not yet been delivered. I can see you paid via PayPal so if you have moved or have not updated your address in PayPal the address the item may be going to the wrong address. I have asked our Customer Service team to contact you this morning to help with your query. Thanks, Adam

Posted 1 year ago

“Quick delivery… very impressed and great price!”

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Posted 1 year ago

“Bought 8 plates and 2 dessert plates. All arrived well wrapped and not broken. Quick delivery too. Well done.”

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Posted 1 year ago

“Best price and very speedy delivery.”

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Posted 1 year ago

“My order was delivered quickly and I was very pleased with the product”

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Posted 1 year ago

“I wanted a straight replacement for my old kettle which stopped switching off automatically, but to be fair it was probably 8 or 9 years old. I was a bit nervous as I had not heard of ecookshop but the kettle arrived the next day and was £30 less than the next best price I could find. So I am impressed and would definitely order again.”

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Posted 1 year ago

“Could Not Be Happier! Cheapest I could find this product online and it came with free postage. Arrived quickly and well packaged. Then when it arrived it came with a free gift from eCookshop, a lovely set of wine glasses. This company clearly understand customer service; so happy I've found them, will definitely be using them again in the future.”

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Posted 1 year ago

“Good price and prompt delivery.”

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Posted 1 year ago

eCookshop.co.uk is rated 4.9 based on 13,185 reviews