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eCookshop.co.uk Reviews

4.9 Rating 13,213 Reviews
97 %
of reviewers recommend eCookshop.co.uk
4.9
Based on 13,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

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eCookshop.co.uk 5 star review on 5th March 2025
WENDY D
eCookshop.co.uk 5 star review on 17th February 2025
SHONA M
eCookshop.co.uk 5 star review on 17th February 2025
SHONA M
eCookshop.co.uk 5 star review on 1st February 2025
Joan W
eCookshop.co.uk 5 star review on 30th January 2025
MARGARET S
eCookshop.co.uk 5 star review on 30th January 2025
MARGARET S
eCookshop.co.uk 5 star review on 8th January 2025
Anonymous
144
Anonymous
Anonymous  // 01/01/2019
Great service, prompt delivery and great prices on Le Creuset. I was kept informed at every step of the delivery and the items were very securely packaged.
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Posted 1 year ago
Good pan, decent price, arrived as expected.
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Posted 1 year ago
Had a fantastic overall experience, right from ordering to delivery. The shipment was delivered promptly and was well packaged and in great condition. Would highly recommend!
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Posted 1 year ago
Excellent customer Service! A small issue with one of the Ramekins, contacted customer service with photos highlighting the issue and a replacement was sent out immediately. Fantastic customer service and competitive prices. I would definitely recommend this company.
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Posted 1 year ago
Excellent purchase experiences from both orders through eCookshop. The Le Creuset storage & utensil jars in soleil yellow are perfect and a beautiful colour. The azure blue teapot, jug and sugar bowl were equally excellent, all superbly and safely packed and the fast and efficient delivery was first class. The complimentary very pretty glasses were most welcome & a lovely bonus. Would definitely order from eCookshop again.
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Posted 1 year ago
Excellent customer service. Had a failed payment twice so thought i hadn't ordered but on checking emails i had ordered the same item twice. ecookshop refunded one item the same day and the other arrived in two days. Problems happen,it's how companies deal with them. Pleased to say this was dealt with quickly and efficiently. Crockery arrived very well packaged and is an excellent present for a friend.
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Posted 1 year ago
Great service, fast, accurate processing and delivery, never used the company before but will again now
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Posted 1 year ago
Competitive pricing, quick hassle free delivery
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Posted 1 year ago
Love love these mugs by Denby having been looking for these smaller mugs for ages. The service was excellent, there were no problems with ordering via Sellers website. Package was delivered as said and everything was packaged very well so no breakages, thankyou. I only have one final question, why doesn't Denby have these cups in other colours. If they did I'm sure they would be snapped up in an instant, including me. Thank you so much and I will be visiting eCookshop again.
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Posted 1 year ago
eCookshop offered the pieces I wanted for the lowest price. Delivery was super-fast. I would certainly use eCookshop again.
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Posted 1 year ago
Prompt delivery of these top up items of Sophie Conrad White crockery. Disappointed that the very small original plates (with stars & hearts) are no longer available. How ever these items are as expected, very reasonable in price & delivered very promptly.
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Posted 1 year ago
Excellent value as usual!
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Posted 1 year ago
Good value and quick delivery
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Posted 1 year ago
Greta service & product plus very happy with free gift!
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Posted 1 year ago
Said was compatible with kitchenaid but not clear this was only for newer models.and no help from seller apart from being told.to ring kitchenaid.wehn it didnt fit. had to return and postage cost extra without getting a product
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Posted 1 year ago
Very easy to order on website. I Ofcourse ordered twice because I’m not very good on computer. I rang to explain and was dealt with straightaway, and refunded. Goods appeared the next day. I will definitely will order from this site again.
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Posted 1 year ago
Order arrived on time well packed with free gift. Thank you
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Posted 1 year ago
Excellent price, fast delivery, perfect packaging. What more could you ask for?
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Posted 1 year ago
Quick delivery, very straightforward
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Posted 1 year ago
Excellent efficient service. Thank you
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Posted 1 year ago
eCookshop.co.uk is rated 4.9 based on 13,213 reviews