EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,182 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,182 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

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“After placing my order I got a 'sorry your item will not be in stock for 4 weeks' even though the site said it was in stock. 3 months later I had to chase to find out where my order was. EBC did not return my call and I had to further chase at which point magically they said 'our delivery just turned up today'. Very poor customer service on this occasion.”

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Posted 2 years ago

“products are good and website is good APART FROM take the stupid cookie issue off your home page it sucks and is NOT PROFESSIONAL !!!!!!”

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Posted 2 years ago

“Excellent customer service coupled with excellent products.”

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Posted 2 years ago

“Excellent and fast delivery.”

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Posted 2 years ago

“Excellent quality. Fast delivery. Combined disc and pad sets are great value”

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Posted 2 years ago

“Easy to order via the website and quick delivery.”

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Posted 2 years ago

“Best street pads I ever used!”

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Posted 2 years ago

“Claim to get back to emails in 2hrs but after multi attempts at getting a response to an issue over many days, I've given up. There's no phone number that I can see and their emails tell you to reply to their mails as the only contact options Will look for another product next time.”

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Posted 2 years ago

“Very easy to use website and efficient delivery service. Product looks good and looking forward to fitting them.”

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Posted 2 years ago

“Very easy to order online. The information was there for me to select the various brakes, Discs or both packages. The payment was easy. The only point is I asked that the order be sent out together on one delivery......no it has been sent in two....”

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Posted 2 years ago

“the process was okay, I was able to pick the correct brakes for my car and order to my address. I was advised that the brakes would be delivered in 48-72 hours however that was not the case. My order is now expected to arrive a week after I've ordered and I've also been fined an import tax of €50. I would have ordered elsewhere if I knew.”

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Posted 2 years ago

“Super fast delivery and great brake pads. Didn’t feel brake fade once yet (I bought the yellow stuff pads).”

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Posted 2 years ago

“Very good service and prompt delivery too.”

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Posted 2 years ago

“Ordered some brake discs a few days ago. No confirmation money taken out of my account. I've emailed now twice asking for some information to no reply.”

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Posted 2 years ago

“Great as always!”

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Posted 2 years ago

“Still waiting for a refund from items returned over a month ago”

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Posted 2 years ago

“I received my pads by next day delivery as promised. They were a good Price for quality brake pads.”

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Posted 2 years ago

“Superb service”

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Posted 2 years ago

“Very well priced. Fast and free delivery.”

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Posted 2 years ago

“Easy to order, quick delivery.”

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Posted 2 years ago

EBC Brake Shop is rated 4.6 based on 1,182 reviews