EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,180 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

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“Quality parts, delivered quickly. Great!!”

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Posted 1 year ago

“As always excellent. It is a pity that brexit is causing so much extra cost”

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Posted 1 year ago

“perfect service , fast delivery”

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Posted 1 year ago

“Great choice of products, easy to order and quick delivery.”

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Posted 1 year ago

“Pads were delivered really quickly at a very competitive price.”

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Posted 1 year ago

“Parts fitted first time no fuss, nice quality products and fast delivery.”

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Posted 1 year ago

“Very helpful customer service when I had my enquiry and very promptly dispatched once I ordered the parts. Good price too. Many thanks.”

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Posted 1 year ago

“Fast delivery. Quality product. Now fitted! Very happy. Thank you.”

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Posted 1 year ago

“Good quality pads delivered very quickly with good communication”

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Posted 1 year ago

“Best experience and best online advisor.”

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Posted 1 year ago

“Everything OK”

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Posted 1 year ago

“Was easy to find what I wanted, the pictures and description was spot on and I got my order very fast”

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Posted 1 year ago

“Great service, obtained help via phone in, confirmed pads for the vehicle I was working on and also supplied a discount code. Pads delivered very quickly, and excellent quality Highly recommended”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Unfortunately my items were supposed to be next day delivery. Waiting in all day but nothing came. Called EBC and was informed my items wasn't posted at all ( their mistake ). Arranged for next day delivery. Given a time slot for delivery which was missed. Called EBC and was told I would get a call back. No call back came. Items eventually arrived but lost 2 days off. Very poor.”

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Posted 1 year ago

“Turned up fast and box was in good condition, and plenty of stickers so that’s obviously a bonus”

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Posted 1 year ago

“Easy to find and order what I needed. Excellent next day delivery.”

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Posted 1 year ago

“Absolutely terrible service. Order was placed on line, all items were shown as in stock. Nothing happened, after a week checked the order status, that showed as With Warehouse. Filled in on-line enquiry form on web site, nothing happened. Phoned the customer number, was promised a call back that day, Nothing happened. Three days later received email to say rear brakes would take at least two months to deliver (they were NOT in stock) Agreed to have just front set delivered. Another week passed, nothing happened. Will be cancelling entire order for a refund, I don’t expect anything will happen!”

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Posted 1 year ago

“Fast no fuss service arrived very fast for a faultless service”

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Posted 1 year ago

“Nice service and attendance with customer. Great brakes.”

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Posted 1 year ago

EBC Brake Shop is rated 4.6 based on 1,180 reviews