EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,180 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,180 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

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“600 km later this red brake pads screams too loud with brembo calipers and DBA rotors. Not happy with this reds pads.”

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Posted 1 year ago

“Fast delivery great price and was just what I needed a set of clutch friction plates. BMW only sell an expensive repair set there was nothing wrong with the steel plates and springs. My bike is now working fine again.”

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Posted 1 year ago

Hi Robert, Thank you for your feedback! We are glad to hear you are pleased with our service. Have a great day. Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“The fastest service to Estonia! Reliable cool endurance product!!!”

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Posted 1 year ago

Hi Aleksei, Thank for your 5 star rating of EBC Brake Shop! We are proud to offer the fastest service to Estonia and reliable, cool endurance products! Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“My interaction and advisement from EBC was brilliant during my recent purchase of their Red Stuff pads. They gave me their advice on best which product best served my needs and delivered them promptly. After fitment the “feel” and effiencency of the braking on my car is greatly improved. I highly recommend their Red Stuff pads and was extremely happy with their service”

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Posted 1 year ago

Hi Jonathan, Thank you for your wonderful 5-star rating of EBC Brake Shop. We are glad to know you that were content with the purchase of our Red Stuff pads and were pleased with the end results of fitting them to your car. Your kind words regarding the efficiency of our service and the brake's performance also mean a lot to us. We look forward to being of assistance to you again in the future. Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“Ordered front and rear motorcycle brake pads online. Everything appeared ok. I.e. no indication of stock shortfalls. After placing my order and making payment I received an email some hours later to say the front pads were out of stock and I would have to wait several weeks for a back order from the manufacturer, which is what happened. Disappointing that the online order system is not linked to stock availability.”

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Posted 1 year ago

Hi there, Thank you so much for your review of EBC Brake Shop! We do apologise to hear you are not fully satisfied with your experience with us. We do try our best to keep our website updated to the correct stock levels; we will take your feedback into consideration and work on this. Have a great day. Kind regards, EBC Brake Shop Team

Posted 1 year ago

“I ordered new discs and pads for my VW Caddy - turned out there were 2 different sizes available and I had ordered the wrong size. EBC dealt with the exchange quickly. Very good customer service.”

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Posted 1 year ago

Hi there, Thank you so much for your 4 star rating of EBC Brake Shop. We are pleased to hear that you had a pleasant experience when ordering and exchanging discs and pads for your VW Caddy. We appreciate your positive feedback and are delighted that we could provide you with the excellent customer service you deserved. Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“Great Service, good price.”

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Posted 1 year ago

“Your lady I dealt with was excellent, please thank her. The fact that one of the items showing as in stock was not and then being advised they and that they were no longer being manufactured was not brilliant. There were also other sillies. A shame really as have indirectly purchased a lot of EBC products over the years. David Dawson.”

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Posted 1 year ago

Hi David, Thank you very much David for taking the time to provide us with your feedback. We are very sorry for the inconvenience caused and we would like to know what we can do to make it better for you. Your opinion and experience is vital to us and any help you can offer to make us better is highly appreciated. We hope to hear from you soon. Again, thank you for your feedback. Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“Super attitude and excellent service.”

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Posted 1 year ago

Thank you, Radek, for your 5-star rating of EBC Brake Shop. We are so thankful for your kind words, and especially appreciate the note about our super attitude and excellent service. We pride ourselves on putting our customers first, and it means a lot to us that you felt our service was excellent! Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“Absolutely perfect - everything fitted and car now stops far better”

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Posted 1 year ago

Thank you so much for your 5 star rating of EBC Brake Shop! We're so glad that "everything fitted and the car now stops far better" - that's absolutely perfect! We appreciate your kind words and hope to see you again soon. Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“The pads arrived fast and they were delivered without problems.”

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Posted 1 year ago

Thank you so much for your 5 star rating of EBC Brake Shop! We are glad to hear that the pads arrived fast and were delivered without problems. Your satisfaction is very important to us, and we appreciate your feedback. Kind Regards, EBC Brake Shop Team

Posted 1 year ago

“They don't answer to emails!!!”

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Posted 1 year ago

Hi Guillaume, Thanks for taking the time to tell us about your experience with EBC Brake Shop. We really appreciate the feedback! We apologize for not being able to answer any of your emails. We take feedback very seriously and we would like to take the time to ask you what else we can do to make things better? We hope to speak with you soon! Kind Regards, EBC Brake Shop Team.

Posted 1 year ago

“I’m still awaiting delivery of my brake pads, 10 days after they were supposed to be delivered!”

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Posted 1 year ago

“ordered brake pads for honda 125cbr 2009, pads arrived quickly, properly packaged, fair price correct part,. nothing i could complain about”

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Posted 1 year ago

Thank you, Gerard, for your 5-star rating of EBC Brake Shop! We appreciate your feedback on the brake pads you ordered for your Honda 125cbr 2009. It's great to hear that they arrived quickly, were properly packaged, and that you found the price to be fair. We're glad that you're satisfied with the part and that you have nothing to complain about. Thank you for choosing EBC Brake Shop! Kind Regards, EBC Brake Shop Team.

Posted 1 year ago

“Bought the yellow stuff pads for replacing rear pads and the braking power is so much better now, ended up needing rear discs too that the garage bought, wish I’d bought the disc from these guys too. Will be buying new front discs and yellow stuff pads when I need to replace the front in the new year.”

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Posted 1 year ago

Thank you Jamie for your 5 star rating of EBC Brake Shop! We are delighted to hear that you are happy with your purchases. We are also pleased to hear that the braking power has improved after replacing the rear pads. We certainly wish you had purchased the rear discs from us as well! No worries, we look forward to seeing you when you need to replace your front discs and pads. Thank you once again for your kind words and support. Kind Regards, EBC Brake Shop Team.

Posted 1 year ago

“Disc warped after a week”

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Posted 1 year ago

“I ordered the discs in February I was initially told they would be with me in 2-3 weeks, eventually the order came in October every time I enquired about the order they where 2-3 weeks away from being sent out to me.”

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Posted 1 year ago

“An excellent transaction. Thank you.”

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Posted 1 year ago

“Great price and prompt delivery.Recommended.”

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Posted 1 year ago

“client français très satisfait de son achat pour ma zéro sr/s les disques mdx669x sont parfait et superlook pour remplacer les disques zéro d'origine, qui sont très mauvais. merci EBC pour la livraison méga rapide.”

EBC Brake Shop 5 star review on 20th October 2023

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Posted 1 year ago

EBC Brake Shop is rated 4.6 based on 1,180 reviews