EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,199 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to find the products I needed, ordered Sunday, delivered Tuesday, excellent.”

Helpful Report

Posted 4 months ago

“Very good service. Fast delivery 🚚 💨 📦”

Helpful Report

Posted 4 months ago

“well structured website with easy ordering, quick and reliable delivery, quality products”

Helpful Report

Posted 4 months ago

“very knowlegable staff and very quick delivery.”

Helpful Report

Posted 4 months ago

“Great service, fast delivery”

Helpful Report

Posted 4 months ago

“Great products, Arrived on time as stated on the website as next working day, just got round to fitting them and 100% worth it”

Helpful Report

Posted 4 months ago

“Brake pads look good and Stopping the car very well.”

Helpful Report

Posted 4 months ago

“Easy to use and it all turned up when it should in nice little boxes”

Helpful Report

Posted 4 months ago

“A* very quick delivery & quality of parts are excellent”

Helpful Report

Posted 4 months ago

“IV been using their blue stuff pads for a few years now great performance from cold and aren't harsh or discs.”

Helpful Report

Posted 4 months ago

“Stock levels not correct, very long lead times nearly 3 months wait, great products just can’t get them in time”

Helpful Report

Posted 4 months ago

“It has been a shocking experience from beginning to end while trying to buy 4x discs and pads. I used their drop-down menu to choose the correct brakes. The wrong parts were sent. Boxes were glued together so one was damaged to open, for which I was charged £5. It took them over a week to reimburse the product costs, and when they did, it was not the full amount. They would not reimburse the postage costs as they said I ordered the wrong parts, even though I input the correct info on their site. I would never use them again and never recommend them to anyone.”

Helpful Report

Posted 4 months ago

“Top and fast service!”

Helpful Report

Posted 4 months ago

“Great service, quality parts and great postage. I've use them a few times now and there is always great communication when on the phone.”

Helpful Report

Posted 4 months ago

“Easy lookup for brake pads needed, easy ordering and fast delivery”

Helpful Report

Posted 4 months ago

“This is the 4th car i buy a setup for. Always great quality and i am very satisfied with these brakes. Outlast original by far.”

Helpful Report

Posted 4 months ago

“Great brakes very poor customer service, ordered brake pads for my mk2 golf when fitting these were too thick for my calipers, contacted customer support a few times and got no response do not buy directly from them buy from a third party supplier who does respond to your emails even now I still have had no response been about a month so far. Bought another set now which do fit with a different part number on.”

Helpful Report

Posted 4 months ago

“Reasonable price and arrived on time.”

Helpful Report

Posted 5 months ago

“Brake pads are good, made in UK, delivery on time. Job done. Five stars.”

Helpful Report

Posted 5 months ago

“Good quality product. I've been using these brake pads for ages. Very helpful customer service.”

Helpful Report

Posted 5 months ago

EBC Brake Shop is rated 4.6 based on 1,199 reviews