EBC Brake Shop Reviews

Name: EBC Brake Shop
Address: EBC Brake Shop, 40 Huxley Close, Park Farm Industrial Estate, Wellingborough
Rating: 4.56

4.6 Rating 1,182 Reviews

89 %

of reviewers recommend EBC Brake Shop

Company Reviews

Metrics

4.6

Based on 1,182 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

EBC Brake Shop 5 star review on 5th January 2025

Anonymous

Anonymous // 01/01/2019

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“Because I have a slightly uncommon bike I phone EBC Brake Shop directly as I needed some guidance. I was given excellent advice and then ordered the brake pads online. It was free delivery and they arrived very quickly.”

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Posted 2 years ago

“Very kind and quick response to the customer. Thank you”

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Posted 2 years ago

“Fantastic to deal with. I made an error after ordering so I gave them a call. Had the order sorted straight away with no issues. Fast delivery too.”

EBC Brake Shop 5 star review on 13th January 2023

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Posted 2 years ago

“Efficient service. Easy ordering. Positive online shopping experience. Thanks.”

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Posted 2 years ago

“Back in May 2022 I ordered a full set of Bilstein B8 shock absorbers and Eibach springs for my Saab. I was subsequently told they were on back order until August. The springs turned up in July. August came and went, no shocks. An email on progress was sent to Fin Johnson, to be told delayed until November. Then delayed until January. Being despatched today 😁 Fin has been helpful throughout this process, and is a credit to the company 👍”

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Posted 2 years ago

“Ordered brakes and paid over a week ago they said they had 7 in stock still not received them then got an email saying not in stock and going to be 2 to 3 weeks!”

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Posted 2 years ago

“Rapide, livré 1 jour avant avec DHL, bon matériel Manque juste les vis pour étrier pour que ce soit parfait.”

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Posted 2 years ago

“Its not a fast delivery I need rear pads for my 140 VW transporter which should be on the shelf and sent out the next day. I am still waiting.”

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Posted 2 years ago

“Top Shop, ich kaufe immer gerne wieder. Leider nur in einem Zeitraum von ca 3 Jahren. Sie halten ihre ursprünglichen Eigenschaften so lange. Top bremsen. Diese Kombination ist nur zu empfehlen. Gruß Torsten”

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Posted 2 years ago

“I ordered brake pads for a 3 series bmw. I received brake pads for a 1 series bmw. Not impressed. Ordered a second time and received a second set of brake pads for a 1 series”

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Posted 2 years ago

“They had the pads I needed, and they shipped them straight away at no cost. Can't complain!”

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Posted 2 years ago

“Super easy to purchase and as always great products !”

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Posted 2 years ago

“Arrived next day (a Saturday) even though I ordered Friday afternoon and one normally needs to pay extra for a Saturday delivery. Meant I could fit the parts that weekend. Top service, thanks EBC!”

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Posted 2 years ago

“Delivered quickly and exactly what was needed.”

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Posted 2 years ago

“Next day delivery and good phone support”

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Posted 2 years ago

“Great search function with a wide variety of options for my vehicle. Transaction was smooth and delivery was not only free but super fast!”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Easy to use website, great products, great prices, quick safe delivery”

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Posted 2 years ago

“Just perfect buying guide - unbeatable prices - fast and careful shipping - the best and safest channel to buy your brake pads, thank you and happy holidays!”

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Posted 2 years ago

“Professional efficient & courteous, I had a first class experience with both sales staff i spoke to, they checked that the product i was inquiring after was the correct one, I will needing their services again in the new year & I recommend them most highly,,, Mark Anthony Sewell...”

EBC Brake Shop 5 star review on 26th December 2022

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Posted 2 years ago

EBC Brake Shop is rated 4.6 based on 1,182 reviews