Eat My Logo Reviews

Name: Eat My Logo
Address: Unit 18, Yarrow Business Park, Yarrow Road, Unit 18, Yarrow Business Park, Yarrow Road, Lancashire
Rating: 4.81

4.8 Rating 840 Reviews

97 %

of reviewers recommend Eat My Logo

Company Reviews

Metrics

Info

4.8

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Eat My Logo:

Eat My Logo is a family run bakery based in Chorley, Lancashire and we specialise in producing high quality edible branded merchandise that enables businesses to promote their brand in a fun and tasty way.

Visit Website

Phone:

01772472580

Email:

daniel@eatmylogo.co.uk

Location:

Unit 18, Yarrow Business Park, Yarrow Road,
Unit 18, Yarrow Business Park, Yarrow Road
Lancashire
PR6 0LP

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660

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Biscuits were delicious and went down really well at our exhibition. Customer service was excellent.”

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Posted 2 years ago

Thank you for your lovely review Alison, we hope to work with you again soon!

Posted 2 years ago

“Spoke via email to get some biscuits delivered within 1 week, the buscuits were delivered on time and looked great. Everyone loved them. Added that bit extra to our event.”

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Posted 2 years ago

Thank you very much Sophie for your lovely review. We really appreciate your feedback and hope we can work with you again soon!

Posted 2 years ago

“Great communication. Order ready on time and packaged with perfection.”

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Posted 2 years ago

“Super quick turnaround time - they went down a 'treat'. Thank you!!”

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Posted 2 years ago

Thank you Becci for your lovely review! We are so pleased everybody loved the cupcakes! Hopefully we can work with you again soon!

Posted 2 years ago

“Fantastic customer service and a very easy ordering process. We're delighted with our biscuits and were kept informed throughout the process. Very impressed. Will definitely be back!”

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Posted 2 years ago

Thank you Jo for your lovely review! We are so pleased everyone enjoyed the biscuits and we hope to work with you again soon!

Posted 2 years ago

“Good quality products and excellent service”

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Posted 2 years ago

Thank you Jo for your lovely review. We hope to work with you again soon!

Posted 2 years ago

“Very quick and efficient responses from the team when making a query and placing and order. The cupcakes are really delicious, even the vegan and gluten free ones. However, they did not all arrive in perfect condition which I’m sure is not exactly how they left their place of origin. I think the packaging could have been a lot stronger and less easy to squash the products.”

Helpful Report

Posted 2 years ago

Thank you Choon for your honest feedback. We are very pleased you enjoyed the cupcakes and thank you for your feedback on our customer service. We apologise for the cupcakes not arriving quite as planned, we have contacted you privately about this.

Posted 2 years ago

“Minor hiccups but overall pleased.”

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Posted 2 years ago

Thank you for your kind review. We hope everybody enjoyed the cupcakes and we hope to work with you again in the future.

Posted 2 years ago

“Good range of products and excellent service from Kristina.”

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Posted 2 years ago

Thank you Fiona for your lovely review, we will be sure to pass on your kind feedback to Kristina. Hopefully we can work with you again soon!

Posted 2 years ago

“Jasmine was extremely helpful in the customer service team when we wanted to order cupcakes even informing us prior to order being sent out that the corporate logo we wished to use didn't print well on to our cupcakes so that we could choose an alternative, we also had to change the day of our event and they kindly moved the delivery date. I can not speak more highly of how swift the team were at responding to our needs. Sadly the delivery company did not handle our order well in transit and they were willing to resend our cakes or provide a refund. Even though things did not go to plan for us, I would happily use them again based on the excellent customer service and communication that I received from Jasmine”

Helpful Report

Posted 2 years ago

Thank you very much Claudia for your lovely review! We apologise for the cupcakes not arriving in perfect condition and we will be taking this up with the couriers. We will be sure to pass your kind feedback onto Jasmine in our Sales Team and we are glad we got this sorted for you. We look forward to working with you again in the future!

Posted 2 years ago

“Perfect, helped me with a small short notice order. The toppers made my cupcakes look very professional for a new product launch at work. Would definitely use again.”

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Posted 2 years ago

Thank you Susan for your lovely review! We really appreciate your feedback and hope your celebrations were a success! We look forward to working with you again soon!

Posted 2 years ago

“Very good, friendly account managers who followed up with reminders and were helpful. Everything was very except for the actual payment and order confirmation part, which was a little bumpy.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, thanks for your review. We hope you enjoyed the products! Our team have contacted you for feedback regarding the order confirmation and payment process. Thanks again.

Posted 2 years ago

“Great looking and tasting cakes, packaged securely and delivered in plenty of time for our event. We had a last-minute change the day of the dispatch and Eat My Logo were incredibly helpful in facilitating a last minute increase in order size. Thanks so much!”

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Posted 2 years ago

Thank you for your lovely review! We hope the products helped make an impact at your event. We look forward to working with you again in the future.

Posted 2 years ago

“Brilliant service with all needs met, highly recommend Eat My Logo. Only reason I didn't give it 5 stars was due to the icing being too thick on the cake, otherwise absolutely amazing customer service and delicious cake.”

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Posted 2 years ago

Thank you Nadia for your kind review! We appreciate your loyal custom and we hope the book launch celebrations were a success! We look forward to working with you again soon!

Posted 2 years ago

“Looked great - the brand were very impressed.”

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Posted 2 years ago

Thank you Jane for your lovely review! We are so pleased everyone enjoyed the products and we hope to work with you again soon!

Posted 2 years ago

“We have a longstanding relationship with Eat My Logo and have found our experiences to always be positive. Communication is exceptionally speedy and cake was truely appreciated by our client. Thank you to the Team at Eat My Logo for always having our best interests at heart.”

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Posted 2 years ago

Thank you very much Nicki for your lovely review. We appreciate your loyal custom and look forward to working with you more in the future!

Posted 2 years ago

“The logo printed biscuits were are described , well produced and delivered on time. Good communication too”

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Posted 2 years ago

Thank you Graham for your lovely review! We really appreciate your feedback and are so pleased everyone enjoyed the biscuits. We hope to work with you again soon.

Posted 2 years ago

“Pleased with the service received, although disappointed that the biscuit printed icing was quite thin and "snapped" as I was expecting a slightly thicker fondant type finish. Delivery on the day expected and products looked good.”

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Posted 2 years ago

Thank you Cara for your review and your feedback. The topping used is fondant icing, although as this drys over time, the icing sets and becomes tougher. Making it more robust for shipping. I am glad the biscuits went down well at your celebrations and we hope to work with you again soon.

Posted 2 years ago

“Cakes are amazing - really helpful and supplied within a short timeframe strongly reccomend”

Helpful Report

Posted 2 years ago

Thank you Becky for your lovely review! We really appreciate your feedback here and hope to work with you again soon!

Posted 2 years ago

“Excellent quality & delivered very quickly. They went down a storm at our recent exhibition - will most certainly use again.”

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Posted 2 years ago

Thank you for your lovely review Grant. We're so pleased the Millionaire Shortbread went down really well at your exhibition and we look forward to working with you again in the future.

Posted 2 years ago

Eat My Logo is rated 4.8 based on 840 reviews