Eat My Logo Reviews

Name: Eat My Logo
Address: Unit 18, Yarrow Business Park, Yarrow Road, Unit 18, Yarrow Business Park, Yarrow Road, Lancashire
Rating: 4.81

4.8 Rating 852 Reviews

97 %

of reviewers recommend Eat My Logo

Company Reviews

Metrics

Info

4.8

Based on 852 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Eat My Logo:

Eat My Logo is a family run bakery based in Chorley, Lancashire and we specialise in producing high quality edible branded merchandise that enables businesses to promote their brand in a fun and tasty way.

Visit Website

Phone:

01772472580

Email:

daniel@eatmylogo.co.uk

Location:

Unit 18, Yarrow Business Park, Yarrow Road,
Unit 18, Yarrow Business Park, Yarrow Road
Lancashire
PR6 0LP

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670

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cakes were tasty and the print quality was good. Only criticism was that we found a hair in one of the cakes.”

Helpful Report

Posted 6 years ago

Thank you for your review and we are please you enjoyed the cupcakes. We are incredibly sorry about the hair in the cupcake, this is the first time this has ever happened in any of our products. We have very stringent controls and procedures to prevent anything getting into our products, unfortunately on this occasion something got through. We are pleased to her this did not reduce the enjoyment of the cupcakes.

Posted 6 years ago

“The shortbread biscuits and cakes are delicious and go down a treat when we have an office celebration/event!”

Helpful Report

Posted 6 years ago

Thanks Lauren for your review! We really appreciate it and we are so glad you enjoyed the biscuits and cake!!

Posted 6 years ago

“Brilliant work! Our design came out just as we had hoped, colours worked well and the artwork was clear. The quality of the actual icing was brilliant too, soft and sweet! Delivery was excellent, on time and well package to avoid damage. Only bad point which meant I didn't give 5 stars was the amount of plastic used for the packaging. It does need to be protected, as I said, but there are many other packaging materials you could use that are biodegradable, even plant-based plastic that would fair just as well. Otherwise, all great!”

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Posted 7 years ago

Thank you for your lovely feedback, we are pleased to hear that you enjoyed the cake. We do try our best to be environmentally friendly with our packaging... Our bespoke plastic packaging is all made from 90% recycled bottles and are 100% recyclable :-D

Posted 7 years ago

“Arrived quickly as we needed it asap and was a good design”

Helpful Report

Posted 7 years ago

Glad you liked the product! Thank You!

Posted 7 years ago

“Easy process, no hassle at all. Arrived on time, tasted great and logo looked great on the cupcake.”

Helpful Report

Posted 7 years ago

“Very attentive and Megan was a huge help to our rebranding ideas! Many thanks”

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Posted 7 years ago

“Service good, lovely cake, quality of logo printing good and delivery service good. Only issue was the logo had slipped on some of the cakes, making them look untidy.”

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Posted 7 years ago

“Cupcakes were delicious, I was able to have 4 different photos and 3 different types of cupcake flavour. Great choice and delicious. My only criticism is that they only had a small amount of icing on them. I was expecting them to have plenty on but it was just enough to make the photo stick.”

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Posted 7 years ago

“Very good customer service even before we purchased anything. Very quick response to my emails and answering all questions that I had.”

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Posted 7 years ago

“Good service sourcing golden cases and showing me samples”

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Posted 7 years ago

“cupcakes logo were well printed and they received great feedback”

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Posted 7 years ago

“The turn around and service was very quick and well delivered/presented. I spoke with a team member who was very good at helping me with my order so couldn't fault that. We probably won't be purchasing again because at £2+ per cupcake whilst there is a novelty factor having your logo our budget wouldn't stretch to many more purchases! Thanks again, the lemon filling was top and logos looked excellent.”

Helpful Report

Posted 7 years ago

Hi Oliver, Our pricing is volume related so the more you order the cheaper the unit price becomes. We are glad you enjoyed your cupcakes and hope to work with you again soon :) Thanks, Megan

Posted 7 years ago

“Cake was delivered on time. People were happy with the flavor of the cake. The fondant wasn't as smooth as I had hoped. Overall, a good purchase.”

Helpful Report

Posted 7 years ago

“Quality of product was really good, however would benefit from a guaranteed delivery slot prior to 9am for exhibitions.”

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Posted 8 years ago

“The only issue I have had is with delivery. As we share our postcode with other buildings (even though I have asked to make the couriers aware!) the cakes were still delivered to the wrong place for the second time.”

Helpful Report

Posted 8 years ago

Hi Lucy, I am glad you rated the products and service highly and we have passed your delivery comments onto our Courier company as the extra information was put into their system and was on the labels. They deliver hundreds of packages for us all over the UK every week and it is incredibly rare that this happens, though they did say that University campuses are one of the hardest places to deliver to.

Posted 8 years ago

“It is a pity you cannot combine different flavours (icing and base). If the site allowed for you to choose your flavour base and your flavour icing that would be great. Otherwise the cupcakes were really tasty and a treat! The design was really clear and looked good! Customer service was tops.”

Helpful Report

Posted 8 years ago

“Very good! The only thing I'd change is the plaque on the top - it moved around quite a bit. On the whole though, everyone loved the cake and it was a super fun way to celebrate our name change! Delivery was prompt (Maybe a text message service so that you know it has arrived? If I hadn't checked, it might have gotten warm in the mail room!), and the process was so simple I could have cried. Thanks very much!”

Helpful Report

Posted 8 years ago

“Quite expensive but overall good cakes and good service”

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Posted 8 years ago

“Ordered as a "Special" surprise to our AGM delegates. I thought that it was a very good treat.”

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Posted 8 years ago

“I had no complaints about the products I purchased from you I do think you have an excellent product I will never buy your cakes as I have a very talented bunch of pastry chefs the cot of your product restricts what I buy from you I also have to make margins wee look at your pricing structure which would bring quality and cost at a reasonable level would certainly give me as a bakery Director an opportunity to use your products more often . Ta Ian”

Helpful Report

Posted 8 years ago

Eat My Logo is rated 4.8 based on 852 reviews