easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.77

4.8 Rating 1,109 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you my frame looks beautiful. the size is exactly what i wanted for my picture. I am very happy with your service and product”

Helpful Report

“Customer service is very poor, as are estimated delivery times (I chose this company as they state they are operating as normal) It is impossible to contact via telephone and as there have been issues with my order, the wait for a reply to numerous emails is unacceptable. I would never use this company again due to the lack of help and timely communication.”

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“Great quality. Exactly what I ordered.”

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“Lovely frames. Accessories good and very safely packaged.”

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“Great affordable frames. Pleasurable experience, have ordered from them 3 times now and will again.”

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“Website made it easy to select the right frame. Shipped within a couple of days. Great service.”

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“Stay clear I've ordered many times from this company before but on this occasion I was sent mounts the wrong size, I asked for a refund as I'd already ordered replacements elsewhere but they refused and said I wasn't entitled as my order was customised. They sent me the wrong size so by law i was entitled to a full refund. Awful customer service, I'll claim my refund through PayPal.”

Helpful Report

Hi, you have left your review on the wrong company. We easy-frame with a hyphen, you have purchased from easyframe without a hypen. Please see the correct companies details below: https://www.easyframe.co.uk/ Please remove this review.

“Excellent service and a great product. Very helpful and friendly staff, nothing was too much trouble. Very responsive on chat and answered all my questions and queries. Product arrived within expected delivery time. The frames were packaged very well, no damaged during transit. I was delighted with the quality of the made to measure frames and mounts. I would definitely use them again.”

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“Excellent service and easy to use website Perfect, will use again”

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“Good value good quality and prompt delivery.”

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“This frame is exactly what I had hoped for,”

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“Excellent service, great quality”

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“Ordering was easy, arrived on time and were perfect. Very happy with my purchase.”

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“Ordered 28th October! Didn’t arrive until 18th November! Original frame was out of stock but not to worry I chose another similar style. Custom made frame....made with specific dimensions, the whole point of it being ‘made to measure’. ITS TOO SMALL! What use is a frame that’s too small when I ordered a specific size to fit a specific picture. Nearly £40 for a frame that is of no use. Not worth the money”

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“Very good quality frame, would definitely use again”

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“Website is so easy to use and understand. Everything arrived promptly as expected.”

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“The frame was exactly what I was looking for. I will definitely be a returning customer”

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“Good value and good customer service. Will use again!”

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“Product met my expectations and was delivered with no problem.”

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“Shocking sales! Ordered from here once for a custom frame. Took a very long time to arrive. Sent numerous emails for support to buy another custom frame.......still have not heard back from them! Found a different framing company now who are spot on!”

Helpful Report

Hi Richard. We did respond to the email regarding your multi frame request, however we have received no reply.

easy-frame.co.uk is rated 4.8 based on 1,109 reviews