easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.77

4.8 Rating 1,110 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User-friendly website, great selection of frames and super fast-delivery.”

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“Excellent finish, quickly delivered”

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“like frame very much”

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“The frame i ordered took 3 weeks to arrive. It is of adequate quality, but i would not say it was of the quality that matched the price tag paid. The frame when it arrived was slightly bigger on measurement than what i requested, but luckily i've managed to get round this. I'm unsure that i would purchase from this website again.”

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“Easy to order, and delivery package in good order. Very impressed.”

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“Second time we ordered from them”

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“Prompt delivery, good quality frame”

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“Really good products quick service and delivery. Good prices”

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“Excellent quality and fast delivery”

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“I ordered from these guys 3 weeks ago and haven’t had any updates or news about my order. This company is a scam”

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“Absolutely loved the frames! Very true to what was advertised and excellent quality.”

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“Excellent service. Delivered nicely packed and in good time.”

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“First class service - one made-to-measure frame was damaged, replacement sent in 2-3 days”

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“Good clear website excellent quality frames fast delivery well packaged”

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“Quick delivery, very nice frame”

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“Had a made to measure frame done! It's perfect for the photo I needed it for.”

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“Excellent service and well made product with all the bits needed to display your pictures.”

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“Great - three frames as ordered and arrived quickly and packaged very carefully.”

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“Like many other customers, I wish I could zero stars. The worst customer service I have ever experienced from a company. The quality of the frame was adequate but certainly not the high quality stated. My reason for the review is to warn people from using this company if you value good customer service. I found the lady I spoke to on the online chat to be incredibly rude with a severe attitude. Each time I asked a question the answer was blunt and then she would just leave the chat and not reconnect again however long I waited. My issue was late delivery and requesting a refund for an expedited 2 day delivery service, which I was charged an additional £13 even though the standard 2 day service I later found out is 2 days!! Despite emailing to discuss my refund I was again treated in an incredibly rude manner by the same lady, who refused to address the points I asked in my emails. My frustration was so bad at the appalling customer service I asked for the manager or owner of the business to ring me. It will probably come as no surprise this has never happened. Another request that was completely ignored. I hope if you use this company that you don't have to have the unfortunate experience of dealing with the lady who comes up on the online support page.”

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“Easy to order, and delivery package in good order. Very impressed.”

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easy-frame.co.uk is rated 4.8 based on 1,110 reviews