easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.77

4.8 Rating 1,124 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,124 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service with a quality product at a great price.”

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“No complaints. Good delivery and good product.”

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“Perfect measurements and arrived when supposed to. Thank you.”

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“Frames arrived well packaged with everything you need. Good delivery time too”

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“Great quality product and arrived as planned”

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“Perfect fit for custom size print with mount. Looked great. The cover is plastic rather than glass but once mounted I couldn’t tell”

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“Perfect service. Fantastic product.”

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“Very disappointed with what was ordered and how it actually appears. As you can see from the photos, we thought we were choosing a mostly silver frame but actually it's golden with possibly a hint of silver at most. Given that their sales page claims customers can "Visualize your bespoke frame online before you buy" (http://www.easy-frame.co.uk/made-to-measure.html) and the only mention on their website anywhere of ordering samples is buried in the "terms and conditions" - "We highly recommend ordering a sample of the frame before purchasing a full frame to ensure the frame is perfect for your requirements" - I am still very disappointed with their service. They should have taken actual photographs of this sort of frame and included clear options to order a sample as part of the buying process. They don't even specify how to contact them to order a sample or how much this would cost, making it seem like the line quoted above is merely included to absolve them of responsibility for shoddy sales practices. They should definitely make the points about "no returns/refunds" (something else buried in the t&cs) and "ordering a sample" much clearer and more prominent. Thus far, there has been no offer of a refund and giving their policy, I suppose their backs are covered but I am still very annoyed with this company.”

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“Good service. Frames made the correct size and received quickly.”

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“Excellent quality and prompt delivery”

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“Very quick and delighted with the frame”

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“Beautiful Frame that came quickly - it's making my painting look beautiful. Will be ordering again!”

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“Good quality frames for a fraction of the price of the high street. Would recommend to anyone who is looking for cheap, quality frames.”

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“Ordered two frames online. It was such a simple straightforward process. The frames arrived safely - thanks to excellent packaging - a few days later and were first class. Now they are hung (with a needlework sampler in one and a photographic print in the other) I am absolutely delighted with the end result. Thank you Easy-Frame.”

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“Great quality frames and a first class service. Will 100% order again next time I need a good frame.”

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“great frame, nicely done and very good customer service and communication. in fact, going to buy some more frames there.”

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“Didn’t even get as far as purchasing frame. I needed advice and the online chat box popped up and they asked if they could help me. I asked my question and waited 20 mins. No answer, and in this time I purchased frames elsewhere.”

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“Perfect size for what we needed, well priced and quickly delivered. Very happy!!”

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“The frames arrived promptly and I was delighted to see that all the items needed to hang the pictures were also included. Highly recommended.”

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“Frame arrived on time exactly as specified with perfectly cut mount and fixings for hanging.”

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easy-frame.co.uk is rated 4.8 based on 1,124 reviews