easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.77

4.8 Rating 1,125 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,125 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

Write Your review

Tell us how easy-frame.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I ordered great delivery time and communication. Quality of the frame is excellent”

Helpful Report

“Exactly what I wanted many thanks. Fast service and well packaged. Perfect.”

Helpful Report

“A really beautiful frame delivered in excellent protective packaging.”

Helpful Report

“My order was delivered in good time and the frame looks to be very well made, thanks”

Helpful Report

“Great! Love our frames, arrived quicker than we expected”

Helpful Report

“Arrived quickly, well packed, more importantly, good quality and value for money. I will be using easy-frame again.”

Helpful Report

“Placed order on website 29/12/20, paid by PayPal. Immediately got acknowledgment from PayPal nothing from Easy-Frame. Sent email 9/1/21 asking for update. No response at all by 11/1/21. Raised a dispute on PayPal and immediately received a refund. I assume PayPal must have frequent issues with this company if they’ll issue an immediate refund!”

Helpful Report

Hi Carron. The email used when placing the order was incorrect and has a spelling mistake at the end, this is why you did not receive an order confirmation. I have also checked our email system and we have received no emails from you regarding your order, or we would have responded. We would ask that you ensure correct details before leaving a negative review, and automatically assuming that it was an issue with our business when in fact you had no correspondence was because you entered the correct email address. As advised on our website orders can take up to 12 working days to be dispatched. Your order is on working day 7. We will email once the order has been dispatched if you would like to provide a correct email address. As advised on our website our Factory would reopen on 4th January. Regards Hannah

“Always high quality frames - would definitely recommend”

Helpful Report

“A good photograph deserves an equally good frame.Frames gives a fine choice.”

Helpful Report

“The product was exactly as stated. Good quality, no problems. They arrived on time. Very pleased.”

Helpful Report

“I have had several frames from your company over the years. This one as usual is well made, exactly as requested and I’m delighted with it. It arrived promptly, I was kept informed of delivery details. Excellent work, many thanks.”

Helpful Report

“Very pleased with my purchase. The quality frame is just what I wanted for an antique print.”

Helpful Report

“Excellent customer service. Swift delivery and quick to resolve any issue. Very happy with the product. Would definitely use again and certainly recommend.”

Helpful Report

“Poor quality. Tried to return but customer service just reels off terms and conditions. No customer support. Will never use or recommend again.”

Helpful Report

“All as it should be, and super fast, despite covid!”

Helpful Report

“Quality product and excellent service. Goods provided on time and well packaged.”

Helpful Report

“perfectly made frame, a reason why I always buy here”

Helpful Report

“order spot on, well packaged and in good time would definately recommend”

Helpful Report

“Order placed on 12th Dec 2020 with a stated despatch time of within 12 days. They are now saying it will not be despatched until 08th Jan 2021. Lots of contradictory statements from them when I requested the order be cancelled. They claim manufacture of the order has started and it can’t be cancelled. However, on the website it says orders received after the 05th Dec will not be processed until the 04th Jan 2021 onwards, so they are lying saying the production on the order has started in order not to cancel it and refund. Be very, very wary of this company!”

Helpful Report

Your order has already commenced production, meaning the frames have been cut and joined, the glazing has been cut and the backing has been cut. This processing includes all processes of our warehouse including the manufacturing and shipping of orders as soon as we return. We will be dispatching orders as soon as we return on the 4th. Your order was placed after our Christmas cut off date which was the 5th of December. This cut off date was displayed throughout our website and on the front page and we advised that orders dispatched after this date would be dispatched in January when we return.

“Have used this company a number of times. Very good quality frames and a good service”

Helpful Report

easy-frame.co.uk is rated 4.8 based on 1,125 reviews