easy-frame.co.uk Reviews

Name: easy-frame.co.uk
Address: 29 Rath Road, Warrenpoint
Rating: 4.77

4.8 Rating 1,111 Reviews

95 %

of reviewers recommend easy-frame.co.uk

4.8

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About easy-frame.co.uk:

Made To Measure Picture Frames

Visit Website

Phone:

02830250089

Email:

sales@easy-frame.co.uk

Location:

29 Rath Road
Warrenpoint
BT34 3RX

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easy-frame.co.uk 5 star review on 28th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful good price & speedy delivery”

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“Excellent service. great quality frame and fast delivery considering the lock down.”

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“When the frames arrived I found that they obscured part of the artwork. I contacted Easy-Frame and was told that they were made to the specified size. After several emails backwards and forwards it became apparent that Easy-Frame could not grasp the concept that the whole of the artwork should be visible. They kept on quoting sizes, rebates etc and said that I should have known because of the rebate the whole of the artwork would not be visible. Do they not check such things? A truly professional company would. They refused to replace the frames or give a refund. They will not get any more business from me. I have found suitable frames on line from Wilkinsons and there are many other sources for frames that are less than half the price that Easy-Frame charge for supposedly “made to measure frames” Be aware that this company (despite their claims) are not Customer friendly.”

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“10 out of 10 could not be happier. My partner recently got the same size print framed in london and was charged over 5 times what we paid for this frame. The frame from Easy Frame was just as good, came perfectly packaged and looks amazing. Could not recommend more and will be using again ASAP. Thank you”

easy-frame.co.uk 5 star review on 7th June 2020

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“Great service. Excellent frames and a really easy way of ordering frames that fit exactly”

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“Bespoke quality frames and excellent service at all times.”

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“Very pleased with this company. Frame and mount were perfect.”

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“Excellent looking frame. Very well made and really complements my picture. As they say in modern parlance I am well pleased.”

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“Love the frame, The quality is excellent. Will use again”

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“The frame is of a superb quality. Thank you so much.”

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“Please don't use this company. Do they even exist? I have emailed three times and called and no reply. I have order over £90 worth of frames almost three weeks ago and not heard a thing! I would be delighted if some one would check their emails and reply please - then I will happily alter my review to reflect this.”

Helpful Report

Hi, Your order can take up to 14 working days to be dispatched.This is clearly stated on the confirmation email and also on our website. The contact form that you submitted on Saturday has now been responded to within 1 working day.Our office is closed on the weekends. Your order will be dispatched within the next 4 working days. Regards Hannah

“Very highly recommended. This was the first time I've ordered a made to measure frame online and, having looked at a few online services, I decided to use Easy Frame as they seemed to have the best selection of frames and the most flexibility in terms of options. The frame is beautiful and very well made. Their website was easy to use and even allowed me to upload a copy of my picture to see how it looked in the frame, making my decisions re frame style and mount much easier. The customer service was also second to none. When I contacted them via the contact form they responded in less than 3 hours (even though it was a bank holiday)! Less than a week later, my frame has arrived - on time and well packaged. Well done Easy Frame. If I could give you more than 5 stars I would.”

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“Extremely happy with my first order, this frame was for a craft project gifted to my mum for her birthday. Excellent quality and fine workmanship. I would use again and highly recommend 😊”

easy-frame.co.uk 5 star review on 27th May 2020

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“It's Framing Easy! It's Easy-Frame I am so impressed with the simplicity of the whole ordering process. Just enter the size of your artwork, choose from a wide selection, your frame, mount and glazing. Hey Presto! The perfect, crystal clear made-to-measure frame arrives a few days later. Its so easy. I'm 100% happy with everything.”

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“Quick and perfect product as usual, will be back for more, very happy.”

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“Exceptional value for money, great selection, really nicely done, very happy with product. Highly recommended.”

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“Easy to use website for making any frame with our without a picture mount Quick delivery Great quality product”

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“Excellent quality and well packaged up. Speedy delivery. Definitely use again”

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“My custom made frames are fantastic! Arrived promptly and extremely well packaged. It's worth paying a bit extra to have the anti glare acrylic glass too. Very pleased and will definitely order from them again.”

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“Excellent communication, excellent quality and postage. Will definitely use again and thank you.”

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easy-frame.co.uk is rated 4.8 based on 1,111 reviews