Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.78

4.8 Rating 1,122 Reviews

95 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 14th September 2024

Patricia Hulme

Eastcoast Kitchens 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

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“good service and fast delivery”

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“Kitchen bins tricky to fit. Better instructions would be welcome”

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Thank you for your bin purchase. I would like to improve this but not sure which bin you ordered? Maybe you could let me know

“Great service from east coast delivered on time, would defo use them again”

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“I was very impressed with the service given by Eastcoast Kitchens especially as the item ordered was not delivered by a sub contractor on time. One phone call to customer service and the problem was sorted within a couple of hours and the item arrived the next day. Would definitely use this company again.”

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Thank you for your lovely review, Barry. We were delighted that you were so impressed with the customer service you received - we pride ourselves on this level of care.

“Always prefered a double drainer. Made sense to have dirty on one side clean on the other. With a little thought you can use twin or single taps. The only minor fault is I would prefer a larger bowl because the one that exists makes my plastric bowl a tight fit. Service and delivery good. I recommend the item and firm.”

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Thank you for your 5 Star review and we appreciate your recommendation.

“As described and came promptly. Good value.”

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Thank you very much for your 5 Star Review it was very much appreciated.

“The product purchased was as described, fair price and delivered quickly. great company I would use them again.”

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David thank you for your comments regarding our company this means a lot to us.

“Very happy with the quality of the item.”

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Regarding the quality of your items, we are pleased that you were so happy with them that you awarded the maximum Stars, thank you.

“Great size and depth. I looked for a while for a sink with sharp corners and this one hasn't disappointed. Great product!”

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So pleased that your search was successful and you finally found a great product from us. Your review is very much appreciated, thank you.

“This company are great to deal with. A bought a ceramic sink from them, manufactured by a large company, which developed a fault. On contacting East Coast Kitchens about this, they immediately referred the matter to the manufacturer who, perhaps predictably, tried to dispute the issue. East Coast Kitchens were having none of this and pursued the matter on my behalf. The next thing I knew, a replacement sink arrived. First class customer service throughout and I fully recommend them!”

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Thank you for your recommendation Kenny. Delighted that you say our customer service is first class, thank you.

“Searched for correct cupboard handles for a considerable time before finding them here. Happy with these and delivery was very quick.”

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Glad that your search was successful, thank you for giving us a 5 Star rating.

“They had exactly the product (a 28L double waste bin) I wanted and it was delivered promptly. The helpful customer service department gave me the consignment number and courier details so I could track delivery. I have now fitted it and it works fine. Well done everyone!”

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Thank you for the compliments Martin, delighted that you found the waste bin you wanted on our website.

“Excellent service on the phone 10/10. Ordered sink top in the afternoon and it arrived the next day. I will be using this company again that is for sure. Keep up the good work. Thank you. David Osborne Bathrooms.”

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Thank you for awarding us 10 out of 10, David. We are delighted by your comments and certainly will 'keep up' the excellent service we offer all our customers.

“Excellent on phone customer service and easy to order online. Delivery and delivery time of product exceptional.”

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We are proud of offering exceptional customer service, so thank you for your lovely review.

“Great service, really quick delivery.”

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Thank you for your recommendation, Gavin.

“Excellent selection of products and very good value. Super quick delivery. Very happy with my purchase and will use EastCoast Kitchens again.”

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We are pleased that you will be ordering from us again, Christopher. Such a great endorsement of our company, thank you.

“Excellent Service and packaged product. Have bought another blind corner optimiser for the other side of our kitchen now.”

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Your comments and recommendation are very much appreciated, thank you.

“Excellent service great product thank you”

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Thank you for your comments Ken. We love that you say you received excellent service because we are very proud of our exceptional customer service.

“Shipped an delivered very smartly over the Christmas period, arrived with no damage all correct and in time - I appreciated that greatly. Very easy to deal with !”

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Thank you for your appreciation of both our products and service. We aim to always offer outstanding customer service and items whatever the time of the year.

“Helpful ladies in the sales office who helped me add an item to my order that I’d forgotten. Quick delivery. Very pleased with items and service.”

Helpful Report

It was a pleasure to assist you Priscilla. Thank you for your kind comments regarding our 'team' here at East Coast Kitchens, awarding us 5 stars was the best!

Eastcoast Kitchens is rated 4.8 based on 1,122 reviews