Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.78

4.8 Rating 1,122 Reviews

95 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

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Eastcoast Kitchens 5 star review on 14th September 2024

Patricia Hulme

Eastcoast Kitchens 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery, no fuss and had the item I needed”

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“Excellent customer service. Proper advice on delivery and information on a potential claim. Everything went through smoothly. Delivery was also within normal limits. Highly recommendable company.”

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“Happy with everything.”

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“Despite a long delay totally outside their control. They kept me informed and offered to return my payment. I had scoured the internet for a hinge for a lift-up kitchen cupboard door. so I preferred to wait. the pair of hinges that they have supplied are identical to the originals, at least 18 years old, even to the spacing of the securing screw holes. I was glad I had waited several months!”

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“Fabulous service and choice of quality products from East Coast kitchens. Great product advice and excellent delivery too. I would highly recommend them!”

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“Purchased covers for the Aventos HL, however, the covers arrived and they were wrong. We emailed the company and provided a reference from our existing cover. After looking into the issue the company said, the covers are no longer manufactured and we sent a more up-to-date one. The fun thing is I have just seen the reference and cover cap for sale on their website!! Update After the confusion of the above, we have had several emails between myself and Eastcoast kitchens to determine the correct cover, these have now been sourced, purchased arrived on time and now fit correctly, and the issue is now resolved, many thanks. ScoreUpdated”

Helpful Report

Dale. Your revised feedback is appreciated. Unfortunately, the manufacturers Blum have updated the style of cover caps for their Aventos ranges. The type you originally purchased were for a standard system and the link you sent to us were for the Servo drive options. Each are only compatible with the original system installed. I believe this is where the initial confusion occurred. I was very pleased though that I could indeed find you some of the old type of Servo drive cover cap as required and we resolved with your new purchase.

“The item I wanted was no longer being manufactured but they found a similar item and sent it very efficiently”

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“Excellent product brought from a very efficient company. I had a few questions which were answered promptly. My item arrived well within the time frame.”

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“Excellent customer service. Super helpful. Someone always answers the phone promptly.”

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“Quick delivery, lovely product, great price”

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“Great delivery service - arrived as per order and early”

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“Draw fits perfectly. Delivered quickly”

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“Intially the wrong sized leg was delivered, but have to say the customer support was excellent. Had the correct sized leg despatched to me and collected the initial wrong delivery in short time Very efficient and courteous.”

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Thomas, thank you for your review. It is lovely to hear that a customer appreciates our service. Yes, unfortunately errors do occur but I am very pleased you were happy with how we dealt with this for you.

“Although there was an issue with the supplier, Eastcoast Kitchens kept me up to date with my order and offered me a full refund. I chose to wait for my item. As soon as it came back into stock they posted it very quickly. Great service would definitely recommend them.”

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“Quick delivery, item as described. Thank you”

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“I was very impressed at how fast delivery was. I was initially put off by the price for delivery however, I found it well worth it as it was with me within a day or two. Product is great too.”

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“Great purchase of our new Schock sink, very good value and superb delivery service too, thoroughly recommend these guys.”

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“Ordering process and delivery time was good.”

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“Great service. Very quick delivery. Would use again”

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“units are really of good material and easy to assemble. a little bit disappointed with return which was not accepted due to alleged damage...”

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Eastcoast Kitchens is rated 4.8 based on 1,122 reviews