Eastcoast Kitchens Reviews

Name: Eastcoast Kitchens
Address: Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston, Freiston, Boston
Rating: 4.78

4.8 Rating 1,121 Reviews

95 %

of reviewers recommend Eastcoast Kitchens

4.8

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eastcoast Kitchens:

We have been providing top class kitchens, bedrooms, appliances & home accessories from our premises in Lincolnshire for many years. Quality has always been and will always be our top priority at East Coast Kitchens. We are a family run business that prides itself on giving our customers the highest quality in both products and service. We care and endeavor to be friendly and keep all of our customers informed. Guaranteed to give 110% service benefits to all of our customers. We offer a wide range of quality products.

Visit Website

Phone:

01205 760462

Email:

sales@eastcoastkitchens.co.uk

Location:

Butterfields, Church Road, Butterfields, Church Road, Freiston, Boston
Freiston, Boston
PE22 0NX

Write Your review

Tell us how Eastcoast Kitchens made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eastcoast Kitchens 5 star review on 14th September 2024

Patricia Hulme

Eastcoast Kitchens 5 star review on 26th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Class service , great products and exstreamley quick delivery”

Helpful Report

“Great product easy to install. Two 29 litre bins Solved our kitchen space issue perfectly. Fast delivery. I would highly recommend”

Helpful Report

“Very good service”

Helpful Report

“Delivery was arranged for sink direct from supplier. Unfortunately it arrived with a small amount of damage. Lorraine at East coast Kitchens was extremely helpful and arranged for delivery of a new sink which was delivered promptly.”

Helpful Report

“The service is excellent with prompt responses from confirmation of order through to delivery, usually dispatched within 2-3 days of order. Any queries can be answered over the telephone with knowledgable replies. The products that they offer are of great quality from reputable manufacturers and at competitive prices.”

Helpful Report

“Service very quick, part just what i needed good quality product”

Helpful Report

“Excellent experience never had such a quick post it was amazing service could not do more”

Helpful Report

“First class service which was fast and efficient.”

Helpful Report

“Very Helpful when I mistakenly ordered an out of stock item. The contacted me to apologise and gave options to have the item on back order or a similar replacement. Easy to deal with and replacement item delivered very quickly. Will definitely use again.”

Helpful Report

“We have just discovered EastCoast and have purchased products from them we found them easy and professional to deal with plus very competitive prices too”

Helpful Report

“The handles are really nice and suit my needs perfectly. Lorraine in the sales team was very helpful and accommodating. Quick response time. Delivery was super quick. All round a great experience. I highly recommended Eastcoast Kitchens.”

Helpful Report

“Fast delivery of a good quality item”

Helpful Report

“Ordered for the first time from east coast and within a few days item was delivered as described”

Helpful Report

“I ordered a shaw sink from Eastcoast on the 19th of August that arrived defective on the 21st of August. They didn’t have a replacement and I asked for a refund in order to purchase elsewhere and complete my kitchen installation whilst fitters are on site. It took over a week for them to collect the defective sink. I’m still awaiting refund of my money as of today - the 6th of September. Totally unacceptable level of service. It was easy to collect the money and it’s proving impossible to refund it. What sort of business model is employed here”

Helpful Report

I am very sorry you are not happy with our service. I do feel we have been accommodating for you. The Shaws Ribchester 800mm kitchen sink supplied was confirmed as being in a perfect condition by the distributors, I appreciate there was a score on the underside of the ceramic sink which was imprinted via the hand making process. To help you, we arranged a free of charge collection. As the sink is very heavy and fragile, this had to be arranged via our van rather than a standard courier service. Due to the bank holiday and your location, the sink was collected on the dates as advised to you of the end of last week. I am not sure if you are yet to check your account but the refund was completed in full earlier this week? It will unfortunately take a few days to show back into your account. Thank you

“A great experience dealing with East Coast. the person we dealt was very polite, professional and extremely helpful. The product we purchased was delivered well before the said date and after I had fitted it, it looked superb. Thank you very much.”