E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,371 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

Write Your review

Tell us how E-Liquids UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery takes too long, priority delivery which is supposed to arrive in two days took 4 days.”

Helpful Report

Posted 8 months ago

“Have had a couple of orders which I was very happy with. This time I have been sent the wrong product. I have messaged twice in the last week but had no response. So I’m stuck with vape juice I can’t use. Customer service could be vastly improved. I can’t use the phone so would be please answer your emails.”

Helpful Report

Posted 8 months ago

“If you are buying from this company and live in Scotland, do not expect fast delivery, even with priority delivery which is supposed to arrive in 2 days, it took 4 days to reach my address, and priority delivery is not tracked. But apart from that, I got exactly what I ordered. Thank you!”

Helpful Report

Posted 8 months ago

“Well, the website broke while I was placing the order. The contact form didn't work. Aaand my order arrived in 2 separate deliveries. (with no indication of this at any point) But, everything did show up, so not all bad.”

Helpful Report

Posted 9 months ago

“They charged me for priority delivery 1-2 days but I didn’t receive the priority booking. Which is unacceptable as they could see from my order that I paid priority shipping fee. I am in two minds weather or not to order from them again”

Helpful Report

Posted 9 months ago

“My order didn’t arrive in time and the support was late in getting back to me. However, after 2 weeks, we manage to sort the order out, and it should be delivered next week. So, even if I am not happy about the overall experience, I appreciate the effort of the support team and in the end I should get my delivery.”

Helpful Report

Posted 1 year ago

“I’ve been using this company for years, and have always been super impressed even when there have been issues with my order. However, my most recent purchase however was really terrible. Incredibly late and very poor communication and customer service. I hope that was just a one off and not a sign of change of ownership or something.”

Helpful Report

Posted 1 year ago

“Ordered my juice hasn’t arrived been 10days know no response from emails don’t answer phone don’t use them they seem to be scamming loads of people”

Helpful Report

Posted 1 year ago

“Been ordering for a while, product is good. Website showed 5 for £20 but wouldn’t add the discount at checkout. Raised an online query but got no response.”

Helpful Report

Posted 1 year ago

“I’m due a refund”

Helpful Report

Posted 2 years ago

“Slightly disappointed as half of my order did not arrive but I suppose things happen.”

Helpful Report

Posted 2 years ago

“Product was great but unfortunately still waiting for the two missing from order as note on invoice said two to follow shortly ? It’s been over a month now”

Helpful Report

Posted 2 years ago

“I have ordered from here before and it’s come fast hut I’ve been waiting over a week for my liquid to arrive this time”

Helpful Report

Posted 2 years ago

“the delivery was late and it came damaged, other than that the liquids were great”

Helpful Report

Posted 2 years ago

“Last order was picked wrong. I have contacted support twice and had no reply. This leaves me with a juice I didn't order..”

Helpful Report

Posted 2 years ago

“Products are very good, but the delivery and customer service is poor. The delivery was Royal Mail and I questioned customer service on where my delivery was and got no reply.”

Helpful Report

Posted 2 years ago

“Overall, like using this company but got one of my orders wrong, tried phoning and email to rectify but no response thus far, bit disappointed with customer service”

Helpful Report

Posted 2 years ago

“אהבתי את מוצרים”

Helpful Report

Posted 2 years ago

“I pay them money and they send me the stuff I ask for. Simple really.”

Helpful Report

Posted 2 years ago

“After a rocky start, products being missing and one damaged. The staff have assured me there are replacements being sent out to me. My only issue is that as a former smoker trying to quit. The liquid isn't much good without the nic shots. As this will take days to resolve I was forced to buy more liquid from a local supplier also ☹️.”

Helpful Report

Posted 2 years ago

E-Liquids UK is rated 4.2 based on 2,371 reviews