E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,371 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid £213.64 expecting 35 individal packs ie 3.5 packs of 10 only received 30 pks (3x10) No refund arrived. Would be happy is you forwarded the missing 5pks. thanks”

Helpful Report

Posted 6 months ago

“System kept failing and when in finally processed they had 4 payments for 1 item. Emailed customer service and they cancelled the 3 and supposed to send refund and 1 order was supposed to be shipped. No reply to my emails and no number to call. Absolutely shocking.”

Helpful Report

Posted 8 months ago

“Hello I received part of my order, I am still waiting for the other half of my order, I have not received the Elfa pod kit or the lemon mint pods once I have received this I will happily write a review. Kind regards Debra Brooks”

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Posted 11 months ago

“Very poor customer service long delivery time”

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Posted 11 months ago

“Delivery still has not arrived.”

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Posted 11 months ago

Good Afternoon Gareth, I’m really sorry to hear of this and thank yo for bringing it to our attention, I have just checked your Yodel Tracking and it says “Still with Sender" which is incorrect as its showing handed over on our side. I feel this is lost in the system or has missed an initial scan. On Monday we will have this entire order re-dispatched for you free of charge :) I will also remove Yodel as a delivery option for your account on our dispatch system and insure all future orders are sent with RM. Kind regards, Antony E-LIQUIDS UK

Posted 11 months ago

“Haven’t received my order, and haven't been told any information on when it will arrive. I have tried to apply for a refund and the website wont accept it as it keeps refreshing.”

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Posted 1 year ago

“Didn’t receive parcel”

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Posted 1 year ago

“Extremely long time for dispatch”

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Posted 1 year ago

“my liquid arrived 3 weeks late”

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Posted 1 year ago

“Ordered before 2pm for same day dispatch, was a full 5 days before my order was dispatched, then another 5 days before it was actually delivered.”

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Posted 1 year ago

“Usually a really good place to purchase from. Sadly, order has not been received this time and an email sent to customer service, just waiting to hear back.”

Helpful Report

Posted 1 year ago

“Order come with a different person's order and have had no response for the correct order being sent to me”

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Posted 2 years ago

“Battery I ordered was missing from package”

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Posted 2 years ago

“Prices are amazing, and seeing 1-3 working day delivery with same day / next day dispatch is great, but it’s been almost a week and my order still hasn’t even been dispatched. Giving 2 stars just because the prices are good, and as long as I get my items it’s not the end of the world, probably won’t shop here again though”

Helpful Report

Posted 2 years ago

“delivery late by 3 days and although not them personally but the tank ended up getting was terrible and over priced Shane really as I was really looking forward to it and now I'm back to disposables until I can find a better tank”

Helpful Report

Posted 2 years ago

“Sent me the wrong item i ordered 36mg strength off nicotine shots and I got 20 mg I am not happy about this and would like a refund”

Helpful Report

Posted 2 years ago

“It took 2 weeks for my order to arrive, and that was after numerous emails and unanswered phone calls. I ordered 7 vapes and received 5, which were not the flavours I ordered. I will shop elsewhere in future.”

Helpful Report

Posted 2 years ago

“Quick delivery, but got order wrong. Emailed multiple times, but took them over a week to respond saying they would replace wrong items. Still no replacement item. Shame, as would’ve used this company again if their customer service was even remotely useful. Poor show.”

Helpful Report

Posted 2 years ago

“Had missing items from my order tried to get in touch with them, but their website is nicely made so people can't really put any complaints in. First and last time ordering”

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Posted 2 years ago

“So far it’s nearly been two weeks with the shipping site reading the same ‘We’re expecting it” and have yet to receive a reply to my reaching out. The online service was fast and the checkout process even faster, now I’m mostly concerned wether or not I’ll actually get my order”

Helpful Report

Posted 2 years ago

E-Liquids UK is rated 4.2 based on 2,371 reviews