E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,371 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good”

Helpful Report

Posted 2 years ago

Hi Filip, Thanks for taking the time to leave us a review, I'm pleased you thought our products/service are very good, please let us know how we can obtain those 2 missing stars :) support@e-liquids.uk Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Very easy to order was with me in a few days but only 7 out of the 10 arrived . Good flavours . More than a week later still missing 3 …”

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Posted 3 years ago

Good Mornin Rebecca, Thanks for taking the time to leave us a review, I'm glad you're enjoying the flavours but I'm concerned you were missing 3, I'm really sorry about that and I will personally get this resolved today for you. Kind regards, Antony E-Liquids UK

Posted 3 years ago

“Delivery was a bit slower than expected for tracked delivery but customer service was good from e-liquids with a quick response to my questions. On arrival products were great and as described! Will definitely order again.”

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Posted 3 years ago

Good Evening, Thank you for taking the time to leave us a review :) I'm pleased to hear our support team were able to assist you and we apologise for any delay with Royal Mails tracked services they do aim to deliver within 1-3 working days (occasionally this slips) and we do apologise for that. We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 3 years ago

“Orded 4 pineapple ice solo x Had 2 solos and 2 cheaper versions Sent 1 order I had 2 were not working Just want what I order And in working condition Delivery is brilliant and quick but need reliable products please”

Helpful Report

Posted 3 years ago

Thank you for your review, I'm sorry you got substituted a couple of items, we do try to minimise this but when our packing team are unable to get in direct contact with you they have permission to make sensible substitutions. This is so we can ensure customers receive their orders on time. Credits are provided in such cases and if you receive a faulty item we are more than happy to replace that for you, our customer service team are there to help at any time :) Kind regards, Antony E-Liquids UK

Posted 3 years ago

“Could’ve had a better delivery time other then that very good.”

Helpful Report

Posted 3 years ago

Hi Mahir, Thank you for taking the time to leave us some feedback! We are incredibly sorry that your order took longer than expected to reach you. Royal Mail is currently under a lot is under a lot of pressure due to Christmas deliveries, and this has caused some slight delivery delays in standard parcels. I am very happy to know that your order reached you safely and we do hope to see you again in the near future. Kind regards, Antony. E-Liquids UK

Posted 3 years ago

“An item didn’t arrive but I’m very happy with the ones that did.”

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Posted 3 years ago

“Only recieved part of my order. The last time I made an order I didn't recieve it, had to email and as it had been forgotten.”

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Posted 3 years ago

“I ordered Wotofo alien coils 0.22,but the ones that arrived were 0.30 coils,I will use them rather than have to pay postage to send them back,but it has made me wary about ordering from Eliquids UK again.”

Helpful Report

Posted 4 years ago

Hi Stephen We are very sorry there was a mistake on your order, for future reference we pay for all returns and would happily have sorted this for you via our support help desk had we been notified. Kind regards, E-Liquids UK

Posted 4 years ago

“Good website and selection of liquids, however it is now 6 days since my order was placed and have yet to receive my order. Appreciate it is a busy time of year, however the tracking number provided is not one that allows you to track the location of the order, only whether the order has been delivered or not.”

Helpful Report

Posted 4 years ago

Hi thanks for your review. We do offer a fully tracked service on our site for £5.99, the standard shipping service is not fully tracked and the code is an internal delivery code for use our end to check when your parcel is delivered by royal mail. During the Christmas period, especially with the COVID-19 pandemic we did see some delays to orders however we hope this reached you and you enjoyed your products. Kind regards, e-liquids.uk

Posted 3 years ago

“The products look nice and seem like nice people just a shame im still waiting for my order”

Helpful Report

Posted 4 years ago

Hi Colette thanks for taking the time to leave a review, have checked our system and can see your order was delivered on Monday 7th December. We did see some delays during peak COVID-19 times to our royal mail deliveries but glad it did eventually reach you and hope you'll shop again soon! - E-Liquids UK

Posted 3 years ago

“Expired product I received”

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Posted 4 years ago

“Always out of stock”

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Posted 4 years ago

“A bit overpriced but good quality and fairly decent delivery considering the times.”

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Posted 4 years ago

“good service but order was missing one bottle but very prompt with the rest of the order”

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Posted 4 years ago

“Great service but still awaiting on my order to arrive”

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Posted 4 years ago

“I'm still waiting for my parcel haven't received it yet.”

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Posted 4 years ago

“I'm still waiting for order to arrive but I know at the moment we're not in normal times, I would like to think I've found the right company for my future purchases, it's unfair to pass judgement at the moment so my score does not reflect how I may score in the future.”

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Posted 4 years ago

“I haven’t received my order yet”

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Posted 4 years ago

“Still not received order a week laterso can’t really review what I don’t have so can’t give a very good rating or a poor rating due to what is going on in the world”

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Posted 4 years ago

“Noice”

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Posted 4 years ago

E-Liquids UK is rated 4.2 based on 2,371 reviews