E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,371 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order never turned up and can't contact anyone tried emailing loads of times and nothing back. Looking at the reviews this as happening a lot I would not recommend”

Helpful Report

Posted 10 months ago

“Spent £50 on liquids and they are all out of date!!! 2022 & 2023”

Helpful Report

Posted 10 months ago

“No one has replied to my emails - I have now sent three! My order placed 5th April has not arrived. You state you are ''fanatical about customer service'' on your website but that really doesn't seem the case. I certianly wont be ordering again which is a shame as I hoped I had found a new supplier for my vape products.”

Helpful Report

Posted 10 months ago

“Used to be great. Recently had to contact support more than on one order which was marked “complete” but hasn’t arrived. Not going to order again.”

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Posted 10 months ago

“I didn't,received the parcel. The worst company, don't buy nothing from them.”

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Posted 10 months ago

“DO NOT USE!!! I ordered £50 of liquid and it’s all out of date (2021/2022 and 2023). Sent several emails and had no reply plus the phone number is no longer in use!!! ***DO NOT ORDER FROM THIS WEBSITE***”

Helpful Report

Posted 10 months ago

“I placed an order that was delayed and I waited several days for it to be delivered. At the same time, I also had the wrong item when I opened the package. I will never order through you again!!!”

Helpful Report

Posted 10 months ago

“It was a terrible experience. I ordered some E-liquids on March 15, 2024 and they didn't arrive after a few weeks. I contacted them many times, but I was able to contact them after two weeks. According to the communication, they claimed that my cargo had been shipped, but there was no tracking number. In the end, the official shipping was confirmed about a month after the order was placed. Their company must have a policy of not valuing customer service at all.”

Helpful Report

Posted 10 months ago

“I have not received my item. It was said to be tracked on yodel but they have not.haf any tracking information at all. The E-liquid company is ignore all my emails and replies in regards to this. On the tracking on the website it is saying order completed but it clearly.is not as yodel have not delivered it and I have not received my order!”

Helpful Report

Posted 10 months ago

“Saddest service ever”

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Posted 11 months ago

“Can I take a look at your email? I have sent many emails, but you have not replied to me My order has not had any status until today and has not been shipped Let me provide my ID number. I also sent it by email”

Helpful Report

Posted 11 months ago

HI Jiaqi, We received your emails but you don’t seem to have read our replies. We received your China ID Number on Sunday and we don’t dispatch orders over the weekend. Rest assured your order is being prepared for immediate dispatch and we will follow up with you when the tracking number is generated. 1 Star reviews really hurt small businesses like ours, we appreciate your eagerness to haver your order dispatched but we didn’t hear back from you regarding your ID for a fair few days :) Kind regards, Antony.

Posted 11 months ago

“Ordered on the 31st of march payed for express shipping it's now the 8th of April and I'm still waiting tracking number don't work and I've emailed twice and no response.. where is my order or my money ???”

Helpful Report

Posted 11 months ago

“Absolute joke!! Ordered 4 10ml bottles on 22nd of march and paid for 1-2 days delivery. Still have not arrived yet and its the 6th of april,every time i try and get in touch with them it just says “page timed out”. Spend your money else where guys!”

Helpful Report

Posted 11 months ago

Good Afternoon Scott, Sorry to hear you are having troubles contacting us and that you have not received your order. I cannot see any emails from you on our support desk and I am unsure which page you are referring to timing out. If you would kindly email support@e-liquids.uk I will look out for your email and resolve these problems with your order. Kind regards, Antony E-Liquids UK

Posted 11 months ago

“Didn't received nothing”

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Posted 11 months ago

“don't get it thanks”

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Posted 11 months ago

“Want to know where my parcel is”

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Posted 11 months ago

“Terrible service! I ordered some E-Liquids on 15th Mar 2024, but the shop without any contact. They sent shipping e-mail 31 Mar 2024, although there was no tracking number. Eventually my E-Liquids have not been arrived yet.”

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Posted 11 months ago

“never bothered to reply to ticket 3733 over faulty product”

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Posted 11 months ago

“Sadly having to write a negative review, contact 3 separate times and all three times no reply. Played for tracking delivery yo tracking provided. When product arrived looked the part wouldn't take a charge at all. Tried a couple of different chargers including one provided with device but no luck alto get device working. Not firing up at all. Reported it start of this week but still no reply.”

Helpful Report

Posted 1 year ago

Good Afternoon, I’m really sorry to hear you have received a defective Wi-Pod. I cant seem to find any emails from yourself to our support desk, but I have your details and will follow up with you to get a replacement device dispatched to you tomorrow. Kind regards, Antony.

Posted 11 months ago

“In brief, I paid a bit extra for my order to come in 1-2 days, 7 days later and I'm still waiting, no updates or anything! Won't be using you again!”

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Posted 1 year ago

E-Liquids UK is rated 4.2 based on 2,371 reviews