E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,371 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

Write Your review

Tell us how E-Liquids UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never received my order, no communication with the company after trying for a week via messages and calls and no refund. Very dissatisfied”

Helpful Report

Posted 2 years ago

“Delivery took a lot longer than stated. I ended up spending more money on a different website to receive what I needed quicker.”

Helpful Report

Posted 2 years ago

“Still haven’t received my order”

Helpful Report

Posted 2 years ago

“Do not waste your time ordering from here, you never get a refund and never get your order anyway, I’ve waited 6 weeks for my order and not recieved my refund either”

Helpful Report

Posted 2 years ago

“Ordered on the 23rd of December and still haven't received my order. I had to spend more money elsewhere to get some nic shots for my liquid.”

Helpful Report

Posted 2 years ago

“Paid for next day delivery. Took 6 days to arrive. Sent three emails, not had a single reply regarding getting my money back for next day. Terrible customer service. Would not recommend”

Helpful Report

Posted 2 years ago

“I never received my order”

Helpful Report

Posted 2 years ago

“Not impressed not sure if it's royal mail or what but I'm still waiting for my juice”

Helpful Report

Posted 2 years ago

“WARNING!!! SCAM WEBSITE! They will not post my order after several weeks and have ignored 40+ phone calls and 3+ emails. They are not going to give me my money back. Absolute thiefs. There is no way to contact them. Be warned!”

Helpful Report

Posted 2 years ago

“BE WARNED, ELIQUIDS.UK IS A SCAM WEBSITE! THEY WILL STEAL YOUR MONEY AND WON'T POST THE ORDER!!! An appalling, disgusting company, clearly a scam. They took money from me weeks ago, did not send the order, and did not respond to my 30+ attempts at phoning (the phone would just ring out, no automatic message or voicemail) and my many many emails and contact forms. This is clearly a criminal website, scamming people and stealing their money. DO NOT SHOP HERE!”

Helpful Report

Posted 2 years ago

“Watermelon flavour tastes nothing like Watermelon.”

Helpful Report

Posted 2 years ago

“I still haven't received my order. First and last time using you.”

Helpful Report

Posted 2 years ago

“Already wrote a review which hasn’t been posted ordered from you £30 worth of vape liquid and never received my order terrible company.”

Helpful Report

Posted 2 years ago

“Placed my order on 26 October 2022 and E Liquid stated this will apparently be delivered next working day. Still waiting for my order. I called E liquid several times and no one answers the phone. It’s been 6 days and I’m still waiting for my order and E Liquid want me to review my order now? Lol!”

Helpful Report

Posted 2 years ago

Hello Shah, Your order was placed on Saturday the 26th, we shipped it via DHL on the Monday 28th as we do not ship on the weekends. Your order is out for delivery today and a tracking link was sent to you upon dispatch. We have shipped everything on DHL due to the Royal Mail Strikes. https://track.dhlparcel.co.uk/default.aspx?con=42093220000082 Kind regards, Antony.

Posted 2 years ago

“Hello Antony I never received my vape juice it might have said it was delivered by royal mail but I haven't received my item yet it's been almost 2 weeks now and I've been trying to contact you about it I've either been scammed or someone took my delivery Thanks”

Helpful Report

Posted 2 years ago

“I never received my vape juice bad service”

Helpful Report

Posted 2 years ago

Good Evening Lawrence, After checking your royal mail tracking number we can see that your order was delivered to your address as per the GPS coordinates and there is also a photo of the order on your washing machine with the rest of your mail. https://www.royalmail.com/track-your-item#/tracking-results/FQ278598746GB Kind regards, Antony.

Posted 2 years ago

“Wrong order received, won’t refund or exchange before I send the wrong order back, I can’t get to the post office so I’m left with the wrong order and lost my money”

Helpful Report

Posted 2 years ago

“Paid for 48 hour delivery. Nothing after 5 days. E- mailed their so called customer support 4 times, nothing. Phone was not answered. Final email explaining I would be contacting trading standards because of breach of consumer rights act before I get a response. Even then the items I had ordered were replaced with inferior products claiming the original ones will be sent on. Not holding my breath and find it hard to believe this company gets so many good reviews. Probably same chance as winning this competition.”

Helpful Report

Posted 2 years ago

Good Evening Terry, Looking through the support chats, it would appear your original shipment was untrackable. We re-dispatched the order free of charge however were short x2 blackberry crumble nic salts by Dinner Lady. These have left us today to complete your order in full. No inferior products were put on your initial order or the re-dispatch order, however, as explained on the packing slip we had to backorder 2 blackberry crumbles which have now left us and been fulfilled in full. Kind regards, Zack E-Liquids UK

Posted 2 years ago

https://www.royalmail.com/track-your-item#/FQ278596419GB

Posted 2 years ago

“Would leave mine if I could. Product is a scam got sent a vape that was out of date ( printed in bold black on side of box) by nearly 2 years and not given any company information in order to rectify. This company is an alias for a vape company that dissolved years ago and I assume just getting rid of left over stock by seeking it “as new””

Helpful Report

Posted 2 years ago

“item never arrived have tried to contact the delivery people but they don't want to know”

Helpful Report

Posted 2 years ago

E-Liquids UK is rated 4.2 based on 2,371 reviews