E-Liquids UK Reviews

Name: E-Liquids UK
Address: 21, Church Street, Godalming, Godalming, Surrey
Rating: 4.20

4.2 Rating 2,367 Reviews

80 %

of reviewers recommend E-Liquids UK

4.2

Based on 2,367 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About E-Liquids UK:

E-Liquids UK

NO GIMMICKS. JUST E-LIQUIDS.

We provide a worldwide customer base with premium E-Liquid, Nicotine Salts & CBD that have been tested and are well established brands. We are of ourselves for stocking only a select range of high quality vape hardware that our team would personally use.

Visit Website

Phone:

020 8243 8503

Email:

support@e-liquids.uk

Location:

21, Church Street, Godalming,
Godalming
Surrey
GU7 1EL

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E-Liquids UK 5 star review on 14th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service, easy website, and awesome choices. Dispatch was very quick and I can highly recommend”

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Posted 2 years ago

Double 5 Star review thanks Zamil :)

Posted 2 years ago

“excellent variety and choice of flavours. Website is brilliantly designed and easy to use. Dispatch of order was very quick and delivery was on time. I can highly recommend using E-Liquids for anything Vaping related”

Helpful Report

Posted 2 years ago

Hi Zamil, Thank you for writing such a fantastic review! It means a lot to the entire team! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“🔥🔥🔥 goes super hard”

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Posted 2 years ago

Hello, We try our best ;) We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Still haven’t received order”

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Posted 2 years ago

“First time trying these E Liquids and I absolutely love them will definitely return to place another order from here!”

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Posted 2 years ago

Hi Rebecca, Thanks for your lovely notes and the 5-star review! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Completely fuss free fantastic service!”

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Posted 2 years ago

Hi Sam, Thanks for another great 5-star review! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Sent me a 60ml bottle instead of a 100ml and put a 100ml sticker on it to make it look like that’s what it was, and On top of that they didn’t give me a full bottle on either of my purchases. very disappointed won’t be ordering from here again”

Helpful Report

Posted 2 years ago

“Excellent produce and brilliant fast delivery”

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Posted 2 years ago

Hi Charlotte, Thanks for the 5-star review! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“I’m still waiting for my order and customer services won’t answer ordered on the 4th of February so it’s been 8 days with no tracking available would love them to contact me back before I upgrade my rating”

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Posted 2 years ago

“Happy to advise me when I rang and explained clearly what I needed to know regarding vg pg and nic salts etc as I'm fairly new to vaping”

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Posted 2 years ago

Hi Sam, I'm really pleased our team were able to help you with your purchase! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Very quick delivery abs superb flavours”

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Posted 2 years ago

Hello Jack, Thanks for your recommendation and 5-star review! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“I only buy my nic salts from this store now. I love that there are more flavours than the shop and they have good stock. The only thing I would say is that when I spend over a certain amount I am suppose to get tracked orders within 48 hours and I don’t receive any confirmation of dispatch, I get the delivery about 4-5 days later”

Helpful Report

Posted 2 years ago

Hi Steph, Thanks for the positive review and your continued support. We do our best to keep as many flavours in stock for everyone (It's sometimes hard) so I'm pleased we appear to be doing a good job there. In regards to the shipping, I'm sorry your shipments are taking a little longer than expected, I checked your previous order and yes it took 4 working days which is slightly longer than we'd like to see. Unfortunately, the free shipping option over £30 is not a fully tracked service but instead has proof of delivery confirmation number which lets us know where and when your item was delivered. As an apology we would be more than happy to upgrade your next shipments to a fully tracked service, simply message our support desk via email after placing your order and they will inform the warehouse to do so. Kindest regards, Antony E-Liquids UK

Posted 2 years ago

“Fast delivery and happy with purchase.”

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Posted 2 years ago

Hello Suhanna, Thank you for taking the time to leave a positive review for us! I'm pleased you are happy with your purchase and look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“First time order, very happy with service. Delivered promptly as stated on website and item was well packaged. No complaints!”

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Posted 2 years ago

Wahooo, Thanks for the feedback and your 5-star review! We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“I really love it and the shipping didn’t take long at all”

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Posted 2 years ago

Afternoon Amina, Thanks for placing your order with us and leaving a positive review :) We look forward to serving you in the future. Kind regards, Antony E-Liquids UK

Posted 2 years ago

“It all comes down to customer support, which is inexistent. On their website they wrote that "we are fanatical about customer support", unfortunately this is far from the truth. Ordered some liquids and nicotine shots in December. My order arrived some time before Christmas within the allocated time, mind you, but it had some of the liquids missing, however, the packaging slip mentioned that these were "to follow tomorrow". I've waited for "tomorrow", the next week, month, nothing showed up. Wrote 3 separate emails to ask about any updates and one using their contact page with an attachment photo of the invoice, didn't even get a reply. Tried calling within office hours for about an hour, nobody picked up. There was no communication other than that handwritten note on the invoice that said "to follow tomorrow", let alone any kind of messages about getting my money back for the missing liquids. They were one of my go-to companies for e-liquids. Not anymore!!! Later Edit: it seems that they have come back with an explanation on to the above predicament: because of the pandemic, they had a huge turnaround and employees haven't been up to scrap. As a bonus, they delivered an extra bottle together with the juices I was owed. Good job in sorting those things out! Please keep up with the better customer service!”

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Posted 2 years ago

Hi Zsolt, It was a real pleasure speaking to you on the phone the other week and I'm glad we were finally able to resolve this issue for you. Unfortunately, we were struggling to source the CuttWood flavours you ordered that were missing from your first shipment. I hope the free bottle of Boss Reserve made up for the delay and we would love to see you shop with us again soon. I hope our response to this matter is able to earn us a few extra stars :) Kindest regards, Antony E-Liquids UK

Posted 2 years ago

“Poor communication…Ordered almost a week ago and still haven’t received items Doubt I’ll use again”

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Posted 2 years ago

“Very efficient company fast delivery good products good price”

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Posted 2 years ago

Hi Peter, Thanks for taking the time to leave us a review and I'm pleased you are happy with our speed and prices. We look forward to seeing you shop with us again soon! Kind regards, Antony E-Liquids UK

Posted 2 years ago

“Love the flavour packaged well delivered on time thank u.”

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Posted 2 years ago

“Very productive company,respond to emails and inform you of anything not avalible to.arrage a different product to complete your order,rge only gripe I have is juice availability,needs sorting”

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Posted 2 years ago

Hi Steve, Thanks for the 5-star review regardless of your feedback around stock availability. While we do our best to ensure stock is available for everyone due to the vast range of products we stock sometimes this can be difficult. I would love to know more about the products you're struggling to secure on our site and I will make it my personal mission to ensure they are available for you going forward. Kindest regards, Antony E-Liquids UK

Posted 2 years ago

E-Liquids UK is rated 4.2 based on 2,367 reviews