“My only issue was on arrival back at home I was contacted by my credit company who had picked two large unauthorised transactions on the credit card I had used on day I pickup the car by the hire car branch of Avis.”
“Easy to use site which had straight-forward options for picking the fuel policy you wanted, and for the collection site you wanted (in airport rather than shuttle bus).”
“Easy booking thru' the website and a very good price with zero excess. Used the automatic teller to collect the car and then picked up the car from the car rental station and I was allowed to choose any one of twenty vehicles. Very happy with E Carz”
“Ecarz is a very easy service to use and book with a cheap price. However, Goldcar rentals in Marseille was someway from the airport, the shuttle was very difficult to find and the service was slow at the desk. I would not use goldcar again.”
“The only negative was that there was a lot more damage on car than was listed on original sheet. Had to get he chap to log them before we could leave as we did not want to be accused of causing them. Always check car carefully.”
“Brilliant service from start to finish. Easy booking, easy transport from the airport, and easy drop off - speedy refund on the use of petrol and great comminication throughout.
Many thanks!!”
“Nice and simple, very cost competitive. Car wasn't 'as new' with a couple of minor scratches and other issues but service was great and car didn't let us down. Covered many miles over a 10 day period and would be happy to use again.”
“Was very confused about the excess insurance purchased. We thought that this was the actual car hire companies insurance and we were unhappy that we needed to let them hold £1200 on our credit card and due to this we weren't able to use or cards as this had taken us to our credit card limit. Very annoyed and disappointed with the misleading information.”
“Easy to book and a good price. My only problem was that I was given a 3 door car rather than 5 door by Easirent at Stanstead (I had specifically booked a 5 door car due to aged parents). They did offer me another car, but it looked like a lower group and therefore quite a bit smaller and inferior in quality even though they said it was the same.”
“It was good apart from we booked a car that should have been on airport. Unfortunately we had to get a curtasy bus and they wanted 40 euros on our return each because we were before 8am. None of this Info was mentioned when we booked. We would not gave booked had we known .”
“The whole process was simple and easily done. The hire went through Auto Europe and CITER who used Enterprise in Bergerac to provide the car. The Enterprise service was superlative and i have never had such a thorough and friendly briefing on the car and the return procedure was just as good.. great service!”
