“car was cheep but very noisy with far too much road noise. could not even get my suitcase in the boot. as the car was only for 2 of us this was no problem so I never complained Wont accept a Chevrolet Swift in future.”
“Vehicle ready,all details explained carefully,good price,very easy drop off,even gave me a lift back to the passenger drop off area at the airport,very good service”
“car was upgraded as they were going to give us a smaller car than what i booked - price was good - car was not clean but if it is dirty when you get it no worries about it going back dirty”
“The price of the 7 seater was much cheaper than anywhere else however the reason for this was the external condition of the car. It had been I. A few bumps shall I say. Didn't affect our hire though so not a problem. It also had a bulb out and service light on so got the impression car wasn't looked after.
The biggest problem with hiring at Lisbon was that the hire firm was not located at the airport and a shuttle was required. This was ok on way out but on way back I had to wait half an hour for the shuttle to get back to the airport which caused us many problems back at the airport and made for a stressful experience to end the holiday.
Additionally the car seats provided were very poor, the seat provided for the two year old was faulty and the latch had to be flicked up to make sure harness stayed in place. Not really good enough when children involved. That aside the car was good value for money.”
“Got exactly what we paid for easy booking, no hidden extras. Was a bit strange at the collection point arranging the car over the phone with a small monitor screen, but we got to grips with it in the end.”
“I think that in the main they are fine but the issue with this and many similar companies is that they are only as good as the product suppliers they can represent and as it is the ultimate supplier that we as customers deal with some of the issues and what happens after the introduction are beyond their control but still effect the experience.”
“Didn't get the car. I booked and paid online with a debt card but when i printed the paperwork i learnt you must have a credit card to pick up the car.i don't have one! No credit card no car. £200 down the drain !!”
“The site was easy to use and the price was good. It went like clockwork from booking to pick up to drop off. I upgraded to a standard SUV and it was an excellent drive for my three week road trip. It cost about $10 a day extra but it was well worth it. The agent told me that I would recover the extra charge through the fuel saving, but I was not too sure about that, it was a thirsty beast.”
“First time I have used E Carz. Best value and service I have obtained in over twenty six years of renting cars abroad. Very surprised by the excellent condition make / model I picked up compared to the price I paid. Most 'cheap' hire cars are either 'off-airport' which involves dragging luggage off and on buses or clapped out dented bangers handed down from other hire companies. Highly recommend E Carz and will definitely use again.”
“Easy to use and at a fair price.
Only issue is that the wording says they'll email the voucher, but in fact they email a link to a website where you can download or print the voucher.
That's nit picking though; its simple to book, the car was fine, Herz service was great and I'll use them again and recommend them unreservedly.”
“Got a good rate for a twelve day rental, pick up/drop off at Gatwick. Rental company was carrentals.co.uk, so didn't know who the provider really was, but it was in terminal, which is what I wanted and turned out to be "Firefly" who I found out is owned by Hertz. Rental was good. No problems. Will use this site again.”
