Dunster House Ltd Reviews

Name: Dunster House Ltd
Rating: 4.09

4.1 Rating 352 Reviews

77 %

of reviewers recommend Dunster House Ltd

Company Reviews

Metrics

4.1

Based on 352 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Dunster House Ltd 5 star review on 26th November 2024

Russell King

Dunster House Ltd 5 star review on 25th November 2024

V - Essex

Dunster House Ltd 5 star review on 28th October 2024

Wendy Izzard

Dunster House Ltd 5 star review on 23rd October 2024

Matthew

Dunster House Ltd 5 star review on 8th October 2024

Amanda

249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over the moon with the purchase of my ‘Dominator’ office which I’ll be using as a garden room. From ordering on line which was a breeze, to delivery where Dunster House staff were top notch delivering the goods carefully and checking all the parts for the office were there to the build of the office was all a very pleasant experience. The crew who assembled the office were well-impressed with the quality. Would definitely recommend Dunster House.”

Helpful Report

Posted 4 months ago

“Great price, quality and delivery”

Helpful Report

Posted 4 months ago

“Great product finishes off my garden renorvation nicely.”

Dunster House Ltd 5 star review on 22nd July 2024

Helpful Report

Posted 4 months ago

“I did quite a lot of research into a garden office and eventually went for a Dunster Dominator 2.5 x 2.5. I was very apprehensive at first as I had never put anything together like this before and I had to buy all the tools and attempt to put it together on my own! I levelled the old patio first which took 26 bags of ballast/concrete - just to raise it 4cm one end!! I finally got the build complete after a week or so, once the first corner was fixed into position the rest was easy enough but double check then triple check your positioning before fixing down. Make sure you understand the instructions fully before you start and watch the video online. I had to pause the video in places to see how joins and folds went as some of it was not obvious from the instructions. The delivery was on time and with great communications throughout. It's now all painted with 3 coats which took longer to do than the actual construction. I have now moved in and am working in it every day and loving it. Thanks Dunster”

Helpful Report

Posted 4 months ago

“Excellent product Excellent customer service Fast delivery Thrilled with this company”

Helpful Report

Posted 4 months ago

“Very good service, from ordering to quick delivery. I changed my product to bigger size, it was done no problems. Delivery was done by pleasant staff, respected my property. Very helpful putting my delivery where I requested. I used Dunster House before, many years ago. Still the same good company, would recommend to anyone.”

Helpful Report

Posted 4 months ago

“Great product, kit was well labelled and build manual was very clear very happy with the finished building, we added our own insulation in the walls roof and floor. we found this together with Dunster houses very competitive price to be the most cost effective way of achieving a high quality building which is usable all year round”

Helpful Report

Posted 4 months ago

“Great website, excellent communication inlcuding the chat feature - easy buying process and prompt delivery with excellent and professional drivers. What's not to like?”

Helpful Report

Posted 5 months ago

“Sturdy design, great comms throughout, well organised delivery.”

Helpful Report

Posted 5 months ago

“All as listed on web pages, good quality, good delivery, good assembly. I assembled on my own in just over two days.”

Dunster House Ltd 5 star review on 24th June 2024

Helpful Report

Posted 5 months ago

“Delivered on time and placed neatly on driveway. As we expected having previously purchased a log cabin from Dunster, the Leviathan Pergola is excellent quality with clear assembly instructions. Highly recommend.”

Helpful Report

Posted 5 months ago

“Great service. Delivered when arranged.. on time. The two men were professional and had clearly done this before. Quality of wood is great. Even had praise from a carpenter! Very happy. Took hubby a bit longer to put together as he was doing it on his own. Looks fab”

Helpful Report

Posted 5 months ago

“Fab service no problems building the frame and grandchildren love it.”

Helpful Report

Posted 5 months ago

“Because it makes in order i want to. To fit my design . Also it directly,no middle man. Great self designed online. In my comfortable time.”

Helpful Report

Posted 5 months ago

“Good value for a window made to my measurements. Good quality. Ready quickly and delivered at a time agreed with me. Nice customer service.”

Dunster House Ltd 5 star review on 20th June 2024

Helpful Report

Posted 5 months ago

“Very pleased with the gazebo looks fantastic, had it installed by a builder.”

Dunster House Ltd 5 star review on 31st May 2024

Helpful Report

Posted 6 months ago

“Very pleased with the log cabin👌 thank you”

Dunster House Ltd 5 star review on 8th May 2024

Helpful Report

Posted 7 months ago

“Love it. Very good quality and great service”

Helpful Report

Posted 7 months ago

“Very nice good quality arrived on time we are very happy definitely two man job nearly there time for a bit of decorating”

Dunster House Ltd 5 star review on 7th May 2024

Helpful Report

Posted 7 months ago

“It took us a week to erect the summer house but as I am 81 years old and my husband is 75 years old I think we did well. Climbing on the roof to put the shingles on was a bit hairraising but we did it and it looks lovely and i cant wait to sit in it, lovely quality and plenty of screws,”

Helpful Report

Posted 7 months ago

Dunster House Ltd is rated 4.1 based on 352 reviews